visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... See more
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Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... See more
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We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still need... See more
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From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly. CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst do... See more
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Company details
- Carpet Retail Shop
- Bedroom furniture shop
- Flooring Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
45 Main Ridge East, PE21 6ST, Boston, United Kingdom
- 01205 358700
4.6
Excellent
338 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Visited the Boston store
visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the counter and basically said what I needed and Matt was extremely helpful and made the task in hand straight forward and stress-free, very much appreciate.
15 August 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Shell, thank you for taking the time to leave a review.
Its wonderful to hear that our Boston store could meet your expectations and provide you with an amazing 5 star service throughout.
We hope to assist you again in the future. Take care.
Chris as always was very professional
Chris as always was very professional. He helped us to choose the right carpet as he know what we like and the quality we go for. It was a very simple process and made easy as he has a great personality and is very easy to talk to.
9 August 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you so much for sharing how our Boston store did.
Its a pleasure to hear that the team could meet your expectations and provide you with excellent advise on which carpets were most suited to you. We're so pleased that Chris could make the process simple and straight forward for you.
Thank you so much for the recommendation. Take care
Superb service and very welcoming
Superb service and very welcoming
Chris from the Boston store was super helpful and knowledgeable.
Wouldn’t go anywhere else
5 August 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jamie, thank you so much for sharing how our Boston store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Matt always provides good honest advice…
Matt always provides good honest advice and first class service. A+++++
1 August 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Tony, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a first class service service throughout!
Chris was very helpful
Chris was very helpful, able to advise on the best option available
27 July 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Georgina, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Reply from United Carpets & Beds - Boston
Hi Samuel, thank you so much for sharing how our Boston store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Good choice of beds…
Good choice of beds allowed to browse freely, quick and efficient delivery
11 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Susan, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Everything was brilliant
Everything was brilliant, customer service, delivery, fitting, after sales support, quality of carpets and excellent value for money
4 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Myra, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a brilliant 5 star service.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
Matt from Boston store
Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pick the right flooring for us and at a very reasonable price. Thanks Matt we will see you soon for our kitchen flooring.
15 July 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Debbie, thank you so much for your wonderful review!
We're delighted to hear about your positive experience with Matt. We really appreciate your kind words and are thrilled you found the perfect flooring at a great price. We look forward to welcoming you back when you're ready for your kitchen flooring.
Thanks again for your support!
Told me it was free fitting
Told me it was free fitting, but then had to pay for Carpet to be fitted. It should be advertised more clearly rather than turning up on the Day and expecting to pay money that you think you’ve already paid.
9 July 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Good afternoon Jonathla, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with us did not meet your exceptions and the free fitting terms and conditions were not explained clearly enough for you. Our free fitting offer applies on any carpet only when you buy the equivalent size underlay.
Please don't hesitate to contact our Boston Store or alternatively email customerservice@unitedcarpets.co.uk if you need any further assistance, and we will be more than happy to help.
Kind Regards
The United Team
Excellent service 😀
From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly.
CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst doing what we asked of him! 10/10
19 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Heather, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Boston store could meet your expectations and provide you with an excellent service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
Recent fitting…
Excellant service from home measuring to fitting. Would highly recommend
25 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Mary, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Boston store could make your experience with us a positive one!
Thank you so much for the recommendation. Take care.
Went in just to see what we could get…
Went in just to see what we could get and within 15-20 minutes we had our new flooring ordered and paid for.
Very friendly and knowledgeable staff at the Boston store
21 May 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Sarah, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a 5 star service throughout.
We hope you enjoy your new flooring in many years to come. Have a wonderful day.
Carpet purchaseWe recently visited the Boston…
We recently visited the Boston Lincolnshire branch of United Carpets to purchase a new lounge carpet, we were looked after by Alex who impressed us with his keen attitude and product knowledge, all questions we had were answered and he was polite throughout.
30 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Stephen, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a positive service throughout.
We hope to assist you again in the future. Have a wonderful day.
Carpet fitters came on time
Carpet fitters came on time. Moved furniture and wouldn't let me move a thing. Cleaned up after them. Was very polite. Will be using them again for my bathroom, hallway and 2 bedrooms real soon
5 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Andrea, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a 5 star service throughout.
We hope you enjoy your new carpet in many years to come. Have a wonderful day.
Absolutely no problems from start to…
Absolutely no problems from start to finish very helpful and on time 👍
1 April 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Steve, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.
Thank you so much for the recommendation. We hop to assist you again in the future.
Overall happy but could do better
We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still needed doing the fitter stated he would leave the door bars for when that was done. It wasn't until the fitter came to do that we found out they should have been fitted when the bedroom carpets were laid. Also the living room carpet was starting to bulge it transpired the original fitter removed the gripper from under the radiator and tried to glue the carpet clearly didn't work.
24 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Anthony, thank you for taking the time to leave your feedback.
We're pleased to hear that you were happy with our sales team and that the flexibility to store your carpets and flooring during your renovation was helpful.
However, we're sorry to learn about the issues you experienced with the fitting. The door bars should have been discussed and installed at the appropriate stage, and we understand your frustration at only discovering this later. We're also disappointed to hear about the problem with the living room carpet.
We appreciate you bringing these matters to our attention, as feedback like yours helps us improve our service. We would welcome the opportunity to discuss your experience further and ensure any outstanding concerns have been fully addressed. Please contact our Boston Store directly or alternately email customerservice@unitedcarpets.co.uk if you would like to speak with a member of our team.
Thank you again for your feedback.
Chris the sales person was very helpful…
Chris the sales person was very helpful explaining all the details about the carpet we chose after his advice and the underlay. Excellent service.
23 June 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello David, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the overall service that you recieved from our Boston Store.
Thank you so much for your kind recommendation. Take care.
A great experience at the Boston
A great experience at the Boston , Lincs store shopping for stair, landing and bedroom carpet. Looked after brilliantly by Matt, very knowledgeable, honest and friendly. Answered all questions expertly. Most of all ,not at all pushy. Highly recommend.
14 June 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Alan, thank you for taking the time to leave a review.
We're so pleased that our Boston store could meet your expectations and provide you with a great service throughout. We're so pleased that you're happy with the overall service that you recieved.
Thank you so much for your kind recommendation. Take care
Stair carpet renew
Very helpful staff at the shop and also the chap who came out to measure and price the carpet and laying of it. Then the carpet layer who came to do the job was excellent couldn’t have asked for anyone better, very good experience.
14 May 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Sharon, thank you for taking the time to leave a review.
Its a pleasure to hear that our Boston store could make your experience with us a positive one!
Thank you so much for the recommendation. Take care.
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