⭐️⭐️⭐️⭐️⭐️ Had a really great experience with Saqib at United Carpets. He was extremely helpful from start to finish and gave us some genuinely good advice without any pressure. He took the ti... See more
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From walking in the door the guys greeted me nicely. The customer service was excellent, I’m very happy with the help they gave me and the fast service from measuring up, to the price and booking in f... See more
Company replied
Bought carpet for living room, bedroom and hallway. Decided to use existing underlay to save money, as we were on a budget. We realised we had purchased it when carpet fitters turned up. Ended up bu... See more
Company replied
Had a lovely and stress free experience at United carpets and beds thanks to Andrew. He was very welcoming, helpful and informative. Carpets chosen booked and sorted all on New Year’s Day and fitted a... See more
Company replied
Company details
- Carpet Retail Shop
- also in
- Bedroom furniture shop
- Flooring Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Bradford Road, BD10 8SA, Bradford, United Kingdom
- 01274 614844
4.1
Great
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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⭐️⭐️⭐️⭐️⭐️ top service
⭐️⭐️⭐️⭐️⭐️
Had a really great experience with Saqib at United Carpets. He was extremely helpful from start to finish and gave us some genuinely good advice without any pressure.
He took the time to understand what we were looking for, talked us through the options and made the whole process really easy. It’s refreshing to deal with someone who actually knows their stuff and puts the customer first.
Big thanks to Saqib for the excellent service and advice — highly recommended! 👌🏼👏🏼
29 September 2026
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Shaf, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Idle store was positive throughout. Its great to hear that Saqib was able to advise you on what product was best for you and your home.
We're delighted to hear that your happy with the overall service that you recieved from us.
We hope to assist you again in the future. Take care.
Fantastic customer service…
From walking in the door the guys greeted me nicely. The customer service was excellent, I’m very happy with the help they gave me and the fast service from measuring up, to the price and booking in for the fitting. Thank you to you all. Will definitely recommend you.
28 September 2026
Unprompted review
Reply from United Carpets & Beds - Idle
Hello Sarah, thank you for taking the time to share your experience!
Its great to hear that we could meet your expectations and provide you with a fantastic 5 star service throughout. We're so pleased that you're happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Paid for but not delivered
Carpet was brought by the carpet fitters, we knew there would be a very large waste piece and had plans to use it elsewhere.
On completion of the fitting there was hardly any waste left. We were told it was still at the shop.
I went in the next morning and the off cut was there but the manager told me it had to be taken by me in my car or it would cost £30 to deliver.?
Damn cheek as it should have been delivered by the fitters as we had paid for that piece of carpet.
Lost all trust in this company.
12 August 2026
Unprompted review
Reply from United Carpets & Beds - Idle
Good afternoon Ian, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Idle store has not met your expectations. We would like the opportunity to look into this matter further. Please email customerservice@unitedcarpets.co.uk with your details and a member of our team will be in touch.
Kind Regards
The United Team
Very good customer service
Andrew( Bradford) was very helpful in helping me chose the carpet. He was friendly, non-pushy, professional,knowledgeable, made the carpet- buying experience stress free! Gav the fitter also did a great job.
Would recommend.
30 December 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Carol, thank you for taking the time to leave such a kind review.
Its great to hear that our Idle store could help you find the best suited carpet for you and your home.
We look forward to assisting you again in the future. Take care.
Reply from United Carpets & Beds - Idle
Hi Sasha, thank you for taking the time to leave a review.
We're so pleased to hear that your happy with the service you recieved from our Idle store.
Thank you again for the recommendation. Take care.
Lots of choice at great prices
Lots of choice at great prices. Ordering was easy. Fitting was done well and very quick.
15 December 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Deborah, thank you for taking the time to leave a review.
Its a pleasure to hear that our Idle was was able to meet your expectations and provide you with a 5 star service with lots of choice and great prices.
We hope to assist you again in the future. Take care.
Great service, great price.
Great service, great price. Even managed to get a fitter to come between Christmas and New Year with only a few days notice.
Brilliant from Andrew and his team. Will 100% use them again.
30 December 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi James, thank you for taking the time to leave our Idle store feedback.
We're so pleased the team was able to meet your expectations and provide you with a great service with great prices.
We look forward to assisting you again in the future. Take care.
Great carpet and underlay
Great carpet and underlay. . Speedy service, great fitting
11 December 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Maxine, thank you for taking the time to leave a review.
We're so pleased that you're happy with the speedy service that you recieved from our Idle Store.
Thank you again for the recommendation. Take care.
Highly recommend …
Had a lovely and stress free experience at United carpets and beds thanks to Andrew. He was very welcoming, helpful and informative. Carpets chosen booked and sorted all on New Year’s Day and fitted a week later. A big thank you to the fitting team too who were very professional and have done an excellent job. We’ll be back again to arrange carpet for the rest of the house! Thank you again
10 January 2026
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Tansley, thank you for taking the time to leave our Idle store a review.
We're so pleased to hear that the team could make your experience with us stress free, welcoming and informative. Its great to know that you found the fitting team very professional and they did an excellent job.
We look forward to assisting you again withy your next carpet. Take care.
Excellent Customer Service
Excellent service by Andrew in the Idle Branch. Carpet was fit in less than 24 hours and the carpet fitter was very professional too. Will definitely use them again.
30 December 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Annie, thank you for taking the time to leave feedback.
Its a pleasure to hear that our Idle store could meet your expectations and provide you with an excellent service.
Thank you again for the recommendation. We look forward to your next visit with us.
It was a good service from start to…
It was a good service from start to finish. From entering the showroom with friendly, knowledgeable staff. To comimg round to measure and quote. To prompt and very good fitting.
1 November 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Emma, thank you for taking the time to leave feedback.
We're so glad that our team at Idle could provide you with a good service from entering the showroom in store, to fitting in your home.
We hope to get the opportunity to assist you again in the future. Have a wonderful day.
Good customer service when choosing…
Good customer service when choosing carpet and then carpet fitters did a lovely job. Carpet is beautiful everything and more than I expected. A satisfied customer
31 October 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hello Tracy, thank you for taking the time to leave such kind feedback.
We're so glad that our Idle store could help you find the right carpet for you and your home and the fitters did a lovely job.
Thank you again for the recommendation, have a fantastic day.
Was given helpful advise when looking…
Was given helpful advise when looking for our stair carpet. Needless to say we went ahead & bought it. Thank you.
22 October 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Lynn, thank you for taking the time to leave a review.
Its great to hear how our Idle store could make your experience with us a positive one.
Thank you again for the recommendation, take care.
Reply from United Carpets & Beds - Idle
Hello, thank you for taking the time to leave a review.
We're so glad that you are pleased with the service you recieved from our Idle store.
We hope to assist you again in the future, take care.
Rubbish experience
Rubbish experience. Booked in for all of upstairs and staircase. Told on the day oh we can’t do your stairs anymore and if you don’t like it then don’t have the carpets done!! Apparently because the manager was leaving he didn’t care! Now we have carpets and lino that are coming up in the corners and someone having to come back. Would never buy from them again. Was shouted down the phone to by the ‘manager’, called ‘love’ constantly by another person there. No respect and no customer service once they have your money!! Even the carpet fitters said the manager was awful!
23 August 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Good afternoon Sophie, thank you for taking the time to leave us feedback.
We are disappointed to hear that your experience with our Idle store did not meet your expectations.
We would like to hear more about the service that you recieved. Please email customerservice@unitedcarpets.net with your details so our team can escalate your complaint further.
We apologise again for any inconvenience caused, and will take your feedback on board to review our service.
Kind Regards
The United Team
Friendly service and excellent fitting
Friendly service and excellent fitting
13 September 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Sharon, thank you for taking the time to leave a review.
Its great to hear that our Idle store could meet your expectations and provide you with a friendly and excellent service.
We hope to assist you with any future projects you may have, take care.
You should get proper carpet fitters &…
You should get proper carpet fitters & not cowboys, as everybody knows you can not fit Lino on a floor that isn’t flat! He packed it with Lino so my floor now has a lovely bounce to it & now need to spend more money to rectify this! The worst service ever from the manager too
6 August 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Good afternoon Sarah, thank you for your feedback.
Please email customerservice@unitedcarpets.net with your details so we can escalate your complaint further.
Kind Regards
The United Team
Problems encountered
Having used this branch several times. We had an issue this time. Unfortunately. Part of the order was missing and could not be completed on the first visit. The guy in the shop did not acknowledge his mistake or apologise. I had to do all the chasing to get it rectified otherwise it would still be outstanding now.
19 August 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Good afternoon Neil, thank you for taking the time to leave feedback.
We're disappointed to hear that our Idle store did not meet your expectations.
Please email customerservice@unitedcarpets.net with your details if there is anything we can do to improve your experience, and a member of our team will be in contact.
Kind Regards
The United Team
Good customer service
The assistant was very polite and helpful,I was happy with my purchase
16 July 2025
Unprompted review
Reply from United Carpets & Beds - Idle
Hi Rita, thank you for sharing how our Idle store did.
We're so pleased the team could make your experience with us a positive one.
We look forward to your next visit with us, take care.
Reply from United Carpets & Beds - Idle
Hi Andy, thank you for leaving such a positve review.
We're so happy to hear that our Idle store could meet your expectations and provide you with an excellent service.
We hope to assist you again in the future, take care.
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