Walked straight into the store and was happily greeted. The gentleman that helped us out with our carpet was really pleasant and knowledgeable. 100 % happy with our experience
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See what reviewers are saying
Jamie got us an amazing deal and was so helpful and we got the carpets fitted pretty much immediately after picking & paying for them as I was due to give birth very soon. 10/10 would recommend and wi... See more
Company replied
Cannot recommend enough, very friendly and helpful, super fast at booking you in and very professional. The carpet fitters are brilliant. Really nice people. They have done an amazing job both tim... See more
Company replied
Excellent service.... Had my whole house fitted with new carpet, laminate floor, and luxury vinyl tiles and what an amazing job i had done by the fitters at United Carpets Jamie went above and beyon... See more
Company replied
Company details
- Carpet Retail Shop
- Bedroom furniture shop
- Flooring Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Low Moor Road, NG17 7LH, Kirkby in Ashfield, United Kingdom
- 01623 722800
4.7
Excellent
176 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff were very helpful and a pleasure…
Staff were very helpful and a pleasure to deal with.
25 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi David, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.
Thank you so much for the recommendation. We hop to assist you again in the future.
Walked straight into the store and was…
Walked straight into the store and was happily greeted. The gentleman that helped us out with our carpet was really pleasant and knowledgeable. 100 % happy with our experience
27 June 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Lydia, thank you for taking the time to share how our Kirby store did.
Its a pleasure to hear that the team could help you find the carpet that was best suited to you and your home.
We're so pleased that you're happy with the overall service that you recieved. We hope you enjoy your new carpets in many years to come!
Great service and friendly helpful…
Great service and friendly helpful staff
23 May 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Kate, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Kirkby store.
Thank you so much for the recommendation. Take care.
I have no bad remarks
I went into the store and chose my flooring. I paid for it and was given a date and the knowledge that someone would call me to tell me what time they were coming. They rang me and they were here on time. Very pleasant group of people and they didn’t mess about. They were soon in and out and did a perfect job. I have other rooms that need a bit of a facelift and I will definitely go back to the same shop
23 June 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Tina, thank you for your wonderful review.
We're delighted to hear that the whole process, from choosing your flooring in store to the installation day, went smoothly and exactly as promised. It's great to know that our team kept you informed, arrived on time, and completed the job efficiently while maintaining a high standard of workmanship.
Your kind comments about the fitters will mean a lot to them, and we're thrilled that you're so pleased with the finished result.
We truly appreciate your support and look forward to helping you with the other rooms when you're ready. Thank you for choosing us, and we look forward to welcoming you back soon.
We have been customers with this…
We have been customers with this company for many years,we have always had value for money,they are a great company who give a great service,have lovely helpful staff and we won't shop elsewhere.
6 June 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Colleen, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Kirkby store.
Thank you so much for the recommendation. Take care.
Fabulous Job
The fitters made a lovely job laying the cushion flooring. They sealed everything and we love it. Cracking job.
15 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Gary, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store could make your experience with us a positive one.
Thank you so much for the recommendation. Take care.
The lads were great and very polite
The lads were great and very polite , did a excellent job but bedroom door won’t shut without differculty with the carpet being thick ,thought that they shaved the door when that happened ,but everything else was good work
23 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Denise, thank you for taking the time to leave a review.
We're so pleased that our Kirby store could meet your expectations and provide you with an excellent service throughout.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future. Take care!
Good customer support service and…
Good customer support service and friendly staffs
30 March 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Kirby store.
Thank you for the recommendation. Take care.
The staff were very helpful
The staff was very helpful, good knowledge regarding different flooring. My carpets were delivered very quickly. The shop had a wide range of flooring and carpets to choose from.
24 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Joanne, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store was able to meet your expectations and provide you with such a positve service with a wide range of products to choose from.
We hope to assist you with any future projects. Take care.
Jamie got us an amazing deal and was so…
Jamie got us an amazing deal and was so helpful and we got the carpets fitted pretty much immediately after picking & paying for them as I was due to give birth very soon. 10/10 would recommend and will be coming back to get our kitchen & bathroom floor done.
7 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Nicole, thank you so much for your lovely review! We’re so pleased Jamie was able to help you find the perfect carpets and get everything fitted so quickly before your little one arrived. Wishing you all the best with the new addition to the family!
We really appreciate the recommendation and look forward to helping with your kitchen and bathroom flooring in the future.
Fitted made a lovely job very polite…
Fitted made a lovely job very polite when bought and fitted would recommend & buy again
6 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Thank you for your kind feedback and for the 5 stars.
We hope to see you again soon for your next project.
Fitter was very pleasant and did a…
Fitter was very pleasant and did a great job
28 March 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Alix, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Kirby Store.
Thank you so much for the recommendation. Take care.
Very pleased with my flooring
Very pleased with my flooring, was delivered and fitted on time
24 March 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Pauline, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Kirby Store.
Thank you so much for the recommendation. Take care.
Good sales advice and an efficient…
Good sales advice and an efficient service.
22 April 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Robert, thank you for taking the time to share your experience.
We're so pleased that your happy with the service that you recieved from our Kirby store.
We hope to assist you again in the future. Have a wonderful day!
Chosen for us
We are landlords and so look for high quality reasonably priced carpets regularly.
This purchase was for us. We were carpeting a high use area and so went with the same style of carpet that we would normally choose for a tenant .
As always we got great service from knowledgable friendly staff.
20 March 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Teresa, thank you for taking the time to share how our Kirby store did.
Its a pleasure to hear that the team were able to help you find the right carpet for you and your home. We're so pleased that you're happy with the finished results.
We look forward to your next visit with us. Take care.
Good quality product and fitting.
11 February 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Chris, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you received from our Kirby store.
Thank you again for your recommendation. Take care.
Cannot recommend enough
Cannot recommend enough, very friendly and helpful, super fast at booking you in and very professional.
The carpet fitters are brilliant. Really nice people. They have done an amazing job both times we’ve used them and will continue to use them in the future.
9 February 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Michaela, thank you so much for your fantastic review! We really appreciate your kind words.
It’s great to hear that you found the team friendly, helpful, and efficient when booking, and that everything was handled professionally. We’re especially pleased that you’re happy with the work from our carpet fitters—we’ll be sure to pass on your lovely feedback to them.
It means a lot to us that you’ve chosen to use us more than once, and we’re delighted to hear you’ll be coming back again in the future.
Thanks again for your support!
Reply from United Carpets & Beds - Kirkby
Hello Mandy, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Kirby store.
Thank you again for your recommendation. Take care.
Good selection to choose from
Good selection to choose from, friendly staff and fitting date arranged as required overall a great easy service.
10 March 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hi Sonya, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Kirby store and the wide range of choice in store.
Thank you again for the recommendation. Take care.
Very helpful staff
Very helpful staff. Speedy fitting. Looks great. Very happy with service
17 February 2026
Unprompted review
Reply from United Carpets & Beds - Kirkby
Hello Mrs Winnals, thank you for taking the time to leave our Kirby store feedback.
Its great to hear that the team were able to make your experience with us a positive one.
Thank you again for the recommendation. Take care.
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