I have had united carpets to carpet my whole house within the last few months and I can highly recommend them. They are very friendly, Reliable and do an excellent job . I would always go back to them... See more
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Very good customer service game me all the information about the different types of mattresses and how they work. Let me try them out in the showroom.Good range of beds and value for money.
Company replied
After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... See more
Company replied
Great carpet, super soft and warm, everyone who has seen it has commented on how nice it is. Really helpful sales staff, great fitting also. Only issue was communication after sales, had to chase if c... See more
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Company details
- Carpet Retail Shop
- also in
- Bedroom furniture shop
- Flooring Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
1 Austhorpe Road, LS15 8QR, Leeds, United Kingdom
- 0113 293 1717
4.4
Excellent
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service carpets all nicely…
Brilliant service carpets all nicely fitted
18 June 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service and love your new carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
I like the carpet it met all my…
I like the carpet it met all my expectations and the fitter was very professional he didn't just remove the door and leave it off to the side like the fitter from our previous purchase (different company)
1 June 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and that our indepndent fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
From outset excellent service throughout
30 May 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Thanks for taking the time to leave us your 5 star review.
We hope to see you again soon for your next project.
Hi.united carpets and beds were very…
Hi.united carpets and beds were very helpful.ian was very knowledgeable and helped us choose the right floor.andy the fitter did a great job at short notice.much appreciated.thanks John and Karen Collins
30 May 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Thank you for taking the time to leave us your feedback.
I am glad you had great service in store and with the independent fitters. We hope to see you again soon for your next project.
They listened to me and supplied what I…
They listened to me and supplied what I wanted, ordered and fitted within three days.👍
24 June 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Thank you; we appreciate your feedback and your 5 star review.
- All the team at United Carpets and Beds
Great experience
Great experience. Friendly staff. Attentive but not pushy. I’d definitely recommend. Thank you
20 May 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring and beds.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Ordered carpet paid delivered on time…
Ordered carpet paid delivered on time stress free.
11 May 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Maria,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
moved home so full flat carpeted and fitted
I have to say the gentleman in store was absolutely fantastic from advice given, to his service and friendly nature what absolute pleasure.
The gentleman that came and fitted again friendly professional what can I a service that you go back and with smile.
18 April 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Debbie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products and that our independent fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Great company
Great company, very friendly, helpful and good prices and quality carpet! Fitter was very thorough and did a great job. Only thing is we had to take up carpets ourselves and dispose of ourselves. Guess this is normal these days due to the council charging for commercial waste. Highly recommend United.
1 May 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great in store and fitting experience with our independent carpet fitters.
All of your feedback will be passed onto store management for review to improve our service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Carpet came on time and was fitted…
Carpet came on time and was fitted quickly and looked good when they left
15 April 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Stephen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the fitters delivering a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Leeds
two months and still no carpet.
We have been waiting over two months for our carpet, the only communication we have had from united carpets and beds is message asking for a review.
15 April 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Liam,
Thankyou for leaving us a review.
I have spoken to the store who have advised that your carpet is going to be fitted tomorrow.
As you have chosen a carpet that was a special order and also needed whipping this has been why it has taken longer to get your order in.
If you have any further information please email us: aftersales@unitedcarpets.net
Once again, thankyou for taking time to leave us a review.
The United Team
The best!!
The service - the speed with which it was turned round - 2 days! The fitting!! I always use Barry for my carpets - have done for many years and many properties/projects. Most reliable, friendly and accommodating!!!
18 March 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service and was able to get your carpet fitted in 2 days!
Barry and the team will be delighted that you have once again returned for your project and we look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Very friendly and helpful
Very friendly and helpful
I was able to choose my kitchen flooring and arrange for fitting very quickly
,
24 March 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience and arranged for your new kitchen flooring to be fitted quickly and efficiently.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Reply from United Carpets & Beds - Leeds
Hi Christina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver great customer service and get you a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
A very reliable company, as I have made many purchases over many years.
All staff are very helpful.
13 February 2024
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Wendy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have had a great in-store experience with the team able to assist you.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Leeds
Reply from United Carpets & Beds - Leeds
Hi Andrew,
Thankyou for leaving us a 5 star review.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Love my new carpets
Great choice of carpets at good prices when there is a sale on. The customer service was great. But having to take up and dispose of the old carpet and remove all of the rubbish from the new one was something I could have done without and should be part of the service.
14 December 2023
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great choice of carpets to choose from at great prices as well as receiving great customer service.
All of your comment will be fed back to management for review to improve our service.
Once again, thankyou for taking time to leave us a review.
All the best,
United Carpets & Beds Leeds
New runner carpet on our stairs
The customer service from choosing our carpet, through to having the carpet delivered and fitted. Was smooth on time and all staff throughout the process were very helpful and polite. I would definitely recommend 👌🏽.
14 December 2023
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Louise,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Leeds with the team being able to assist you with your new carpet runner.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Great friendly professional service 👍🏾😊
16 December 2023
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Stephanie,
Thankyou for taking time to leave us a review.
We are happy to hear that you received a professional service from United Carpets & Beds Leeds.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Leeds
Excellent product..my floors look…
Excellent product..my floors look lovely..expertly fitted too
18 November 2023
Unprompted review
Reply from United Carpets & Beds - Leeds
Hi Louise,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new flooring and that you had a great fitting experience with the team.
We look forward to assisting you again soon with your next project.
All the best,
United Carpets & Beds Leeds
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