Selected stair carpet & underlay, very helpful staff but not pushy to get a sale. Carpet fitters were prompt to times given. Because of patterns on Carpet it made the job more difficult but matched up... See more
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Great choice of carpets which suit our requirements! And price wise very reasonable! We know that from experience they ll do a great job fitting the carpet we ve just ordered and Carl dealt with our o... See more
Company replied
We had a great experience with Daz when choosing our new mattress. He was really friendly, knowledgeable, and took the time to explain everything without making us feel pressured. He listened to what... See more
Company replied
The fitter turned up unaware that I'd requested that he assesses my existing floorboards to see if i needed ply board before the laminate is fitted. Due to not being made aware of this, he was unabl... See more
Company replied
Company details
- Carpet Retail Shop
- Bedroom furniture shop
- Flooring Shop
- Home Furniture Shop
- Living room shop
- Mattress Shop
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Units 4 & 5, Tradeworld, Rotherham Road, S62 6FP, Rotherham, United Kingdom
- 01709 525666
4.5
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience and very helpful…
Fantastic experience and very helpful staff. Online is ok but you can’t beat choosing in person.
1 November 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello Craig, thanks so much for leaving our Rotherham store such a kind and positive review, we will be sure to pass on your feedback to the team!
Great quality carpet at a really low…
Great quality carpet at a really low price . Very helpful sales . Would definitely recommend.
14 November 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello, thank you for sharing with us how our Rotherham store did! We're so glad to hear that you're happy with the service you received, take care!
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Joseph,
Thankyou for leaving us a 5 star review.
All the best,
United Carpets & Beds Rotherham
Lovely carpets fitted brilliantly by…
Lovely carpets fitted brilliantly by your employees who had respect for my home
14 November 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Amanda, thank you so much for taking the time to leave us a 5 star review! We're so glad to hear that our Rotherham store was able to make your experience with us a positive one, take care.
Straight away from measuring to fitting…
Straight away from measuring to fitting really friendly and professional service will definitely be using them again 🤠
7 November 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Thomas, thank you for taking the time to share with us how we did! its a pleasure to hear that our Rotherham store made your experience with us a positive one. We look forward to assisting you next time, take care.
Good customer service used twice now
Good customer service used twice now, staff very friendly and manager in show room helpful.
4 October 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Sarah, thank you for taking the time to share with us how our Rotherham store did! We love to hear about all of our customers experiences in store, and its great to hear that our Rotherham team made yours a positive one. We hope to assist you again in the future!
The fitters were polite friendly and…
The fitters were polite friendly and professional, didn't think it would be possible but they fitted our vynal in one piece even though it went into under stairs and the toilet , excellent service
21 October 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello David, thank you so much for sharing your experience with us! its great to hear how our Rotherham store was able to exceed your expectations and provide you with such an excellent service!
Helpful staff professional and prepared…
Helpful staff professional and prepared to go the extra mile both in store and the fitting team
24 October 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Tony, thank you so much for taking the time to leave us a review! We're so happy to hear that our Rotherham store was able to go that extra mile for you. We hope to assist you again in the future.
Fitters were brilliant
Fitters were brilliant. Friendly, professional and did a great job fitting
18 November 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello, thank you for sharing with us how our Rotherham store did! We love to hear all about our customers individual experiences with us. Its great to hear you recieved such a brilliant and professional service. We hope to see you again in the future!
Not hassled and given good…
Not hassled and given good advice/recommendations. Fitting arranged promptly and efficiently. Would 100% recommend them.
11 October 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello Susan, Its brilliant to hear you recieved such a quick and efficient service from our Rotherham store. Thank you so much for the recommendation.
They let me pay in instalment til it…
They let me pay in instalment til it was paid off then was fitted today quick clean looks great
7 November 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Tracy, Thanks you so much for taking the time to share your experience you had with our Rotherham store with us! We hope you love your new flooring!
Not Overwhelmed
Very good service in store and during measurement at our home. Not pleased with carpet layers. They marked up our freshly painted walls, feels like underlay is not good quality or is missing and there are lumps under carpet that are just not right. Also, put in a door plate that it much too high.
13 September 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Good afternoon Craig, Thank you for taking the time to leave us feedback. We're disappointed to see your experience with our independent fitters was less than satisfactory. If you could provide more information to us, we would be more than happy to try and make this situation better. Please email Customerservice@unitedcarpets.net and our a member of our team will be in touch.
Kind Regards
United Carpets and Beds
Very friendly from the ordering of…
Very friendly from the ordering of carpets to the carpet fitters nothing was a problem
19 October 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Louise, Thank you for sharing your experience with us! Its a pleasure to hear everything went as smoothly as expected! We really hope you love your new carpets. We look forward to assisting you again in the future.
Knowledgeable salesman decent price
Knowledgeable salesman decent price, good fitters.
12 September 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello Eamonn, we are so glad we could help! Thank you for leaving us feedback.
Excellent customer service & knowledge
Very helpful gentleman helped us with correct sizing etc highly recommend excellent customer service didn't feel pressured or rushed & found just what we wanted 😀
8 October 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Susan Shipman, we're so glad that we were able to go above and beyond your expectations! We hope to see you again next time!
Can't fault the service I received from…
Can't fault the service I received from choosing carpet measuring and carpet fitted .Ryan and all staff were very helpful,so pleased with my Carpets . would definitely recommend
15 August 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Bernadette Brown, we are so pleased you enjoyed your visit to United Carpets and Beds! Thank you again for the great review!
Very good product
11 August 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Sandra,
Thankyou for leaving us a review.
We are happy to hear that you love your new product.
All the best,
United Carpets & Beds Rotherham
Great staff
11 September 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.
Kind Regards
United Carpets and Beds
Excellent sturdy ottoman bed
Excellent sturdy ottoman bed . Received within a few days . Guys took care in erecting it and testing usb . Excellent service would recommend .
26 July 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
We are so pleased you enjoyed your experience with United Carpets and Beds.
Thanks again for the recommendation, and have an amazing day!
The services was very good indeed i…
The services was very good indeed i really appreciate united carpets i will always recommend United carpets to my friends and families the workers been sent to do the job was fantastic. I really appreciate your work and services .
Thank alot.
22 July 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Rachael,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver great customer service and they will be delighted that you recommend us to your friends and family.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Rotherham
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