Unlimited Web Hosting Reviews 

4,223
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 294 reviews, reviewers overwhelmingly had a great experience with this company. Long-term clients consistently mention that the hosting services remain remarkably reliable, featuring virtually no downtime and fast-loading pages across multiple years of use. Customers frequently praise the expert support team for providing prompt, knowledgeable, and highly effective assistance with complex website migrations and technical setup. Consumers highlight the exceptionally fast response times, noting that support tickets are usually answered and completely resolved within minutes, even during weekends. People truly appreciate dealing with real, professional staff members who consistently go above and beyond to ensure a smooth, friendly, and completely dependable overall service.

What people talk about most

Service

Customers expressed absolute satisfaction with the exceptional service, highlighting the supportive staff and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is... See more

Response time

Reviewers highlight positive aspects of response time, noting that support teams reply within minutes and... See more

Staff

Users describe positive interactions with staff, frequently highlighting the incredibly fast response times... See more

Website

Consumers find website management and hosting experiences to be exceptional, expressing deep satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, never had any issues issue with these. I’ve been with them for a long time and would never go elsewhere. There response times are lightning fast. Any issues resolved within an ho... See more

Rated 5 out of 5 stars

I've been with Unlimited Web Hosting for a few years now, and as well as my own personal hosting account, we also use them at work for VPS hosting. These guys are simply the best, and I'd be hard p... See more

Rated 5 out of 5 stars

This company go above and beyond from setting up to migrating the site they are as good as you will find. Few months into hosting a had an issue on my website, within 5 minutes I was emailed back and... See more

Rated 5 out of 5 stars

I have been a customer for around 15 years. Things have mainly just worked, but when I needed help it was always speedy, efficient and effective. Yesterday I made my first support request for years, w... See more


Company details

  1. #1 of 31 best companies in Web hosting company
  2. #1 of 8 best companies in DNS Provider
  3. #1 of 26 best companies in Ecommerce solution provider
  4. #1 of 7 best companies in Email service provider

Written by the company

UK Web Hosting Provider. Lightning-fast SSD servers and expert UK support. Unlimited Web Hosting, Reseller Hosting, VPS and Domains.


Contact info

5.0

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(4,223)

292 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

Great support. Been with Unlimited Web Hosting for a few years now. Always pleased with the service received when I have a problem.

11 May 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, very fast response when I opened a ticket. I will definitely continue to use Unlimited Web Hosting.

9 May 2026
Rated 5 out of 5 stars

Tommy is a G

Tommy understood an issue I had with my domain very quickly and provided a solution in real time.

Thanks again!

6 May 2026
Rated 5 out of 5 stars

Fantastic

Very quick to answer support tickets and very patient with customers who don't know what they're doing! So glad that I changed provider. Thoroughly recommended.

5 May 2026
Rated 5 out of 5 stars

I forgot to back up a new website which…

I forgot to back up a new website which was a big mistake because hours later I broke it. As soon as I contacted the guys at Unlimted Web Hosting it was fixed in minutes as they back up many times a day. These guys are fantastic and I could not imagine hosting anywhere else. Highly recommened A++++

1 May 2026
Rated 5 out of 5 stars

Super fast Help desk response and fix

I had a corruption that was preventing some of the higher functions of our site working caused by a suspected malfunctioned plugin update that had corrupted something.
We raised a ticket, Nick in support, answered the ticket and also fixed the problem before I even had chance to stir my tea. Superb service, you can't get better than that. Five stars all the way

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always, well over a decade now and they are still tip top, on the ball and haven't gone the way of the big messes. Super helpful, knowledgeable and never take long at all.

30 April 2026
Rated 5 out of 5 stars

10 years, great experience

We've been using Unlimited Web Hosting for nearly 10 years. The service throughout has been faultless. Practically no downtime over that period. If there is an issue or a query, their support team are knowledgeable and fast to respond.

24 April 2026
Rated 5 out of 5 stars

Top notch support!

Support is what makes or breaks a web host and I really can't complain about the support that I've received so far. Each ticket has been very quickly responded to (in 1 case in under a minute - thanks Danny!) and all their support staff have been polite and knowledgeable!

20 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look