The Untouchables Reviews 11

My son slipped on your steps outside. It had been raining. Fortunately I caught him before he went head first. I politely told the nice lady behind the till when I was paying for my items but another female member of staff shouted over and gave me terrible attitude insisting that the steps were non slip so it couldn’t have happened. I only wanted to prevent anyone else having an accident. An elderly customer saw him slip and backed up my story. I don’t appreciate the employee lady’s attitude towards me it was totally undeserved. The steps appear to be freshly painted I would look into an alternative covering. I would also recommend a chat with your staff on how to treat paying customers who were nearly seriously injured on your premises!!

Bought about 8 rolls of Superfresco Geo and found AFTER starting the wallpapering that the embossing had serious errors where it had been left not embossed in certain areas of the paper. It looks terrible and cost me quite a lot. I emailed this company with photos and just got completely ignored.

I certainly wouldn't use this company for wallpaper.

**Edit** I used the contact email address on your website (weborders@). It was sent from my wife's email account starting barbara@
I will forward it again from my email address.

**Edit 2** the email has now been forwarded to weborders@

Great variety of high quality wallpaper in a wide range of colours, styles, textures & price ranges. Staff are very helpful & friendly especially Joyce who was very attentive & is an absolute gem! Thank you

Ordered paper on Monday lunchtime, delivered next morning. Superb Service!! and it was cheaper than anywhere else I had looked. Defo ordering from them again.

Service is good - but the products? We bought seven rolls of Erisman paste the wall paper to redecorate our kitchen. We hired wallpaper specialists decorators to do the job. They stripped and prepped the wall, hung lining paper and then turned to the Erisman. As any pro would, they unwound the rolls. Only to find that three had white marks and were rejected. The rest seemed OK so we’re hung and left to dry. The following morning we inspected - and found disaster!
The paper was riddled with blotches of shade and some lengths look different in tone to others. We complained to Untouchables and discovered our complaint was not unusual. They said the paste the wall papers were very thin and have little or no backing behind the vinyl. Well thanks for that.
Our professionals had done a perfectionist job prepping the walls and still the paper was rubbish. What the Untouchables couldn’t or wouldn’t grasp was that we had paid over four times the price of the paper to get it perfectly hung only to have a dreadful result.
Our only option now was to paint over the paper. The Untouchables offered to supply the paint but by now we had lost all faith in them and their products so left the professionals to use paint they trusted. Then we paid them to paint over the paper we had paid them to hang! Crazy. All we got from Untouchables was a refund for the spoilt rolls that had supplied. So take this as a lesson - the paste the wall products from Untouchables can be an expensive experience!

Very impressed...ordered 5 rolls of wallpaper on Tuesday lunchtime and order arrived 24hrs later on Wednesday!! Well done!

I was so impressed with the service I received, I would definitely order from your company again.Ordered wallpaper on the Sunday evening and received it by Tuesday mid morning thank you so much.

Order arrived within a week. Thank you very much

Amazing company, my mum ordered paint on a Friday and it came on the Monday(2 days) amazing considering we live in Essex And we’re in a pandemic! Thank you all for amazing service, quick delivery and a very friendly delivery man! WoW, will be using you in the future too!

Excellent service! Thankyou so much! I ordered paint which was delivered the following day.

ordered 3 rolls of wallpaper first time doing this was a bit wary but as promised on date well wrapped to my door my lovely wallpaper which i was having a problem finding in the first place in my chosen colour i loved the touch of wallpaper paste complementary a thank you card with a 10% off next order cant get better than that well done