After contacting them they let me know certain out of print unmatched sets were available. But once I ordered them and asked again about it, they told me they aren't and weren't. They just lied the f... See more
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Okay, so this is how it was: on a sleepless night I was giving another try to find an ultra rare out of print Talisman Highland expansion. So, through a norwegian site I have found this one. I was v... See more
Overall not bad! Some harsh reviews on here, not most professional customer service but they still answered my emails and shipped with relatively good speed. Definitely don’t think some of these rev... See more
I had a great experience, thanks to Uplay team! I had some questions regarding games, that Uplay helped me clarify very fast and conveniently. It made me sure about my order, and the delivery was ver... See more
Company details
Written by the company
www.uplay.it: Vendita di Giochi da tavolo, Giochi in Scatola e Giochi di Società, Party Game. I Prezzi più bassi, Il servizio migliore, Una vera Passione.
Contact info
Via Grecia 62, 56021, Cascina, Italy
- 050703372
- info@uplay.it
- www.uplay.it
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 48 hours
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Super fast delivery!
Super fast delivery!! Customer support has an excellent service and response to inquiries very quick!! All the games are fun and beautiful!! We all love it, thank you so much!!🥰🥰😊
9 March 2021
Product shipped very quicly and game…
Product shipped very quicly and game perfectly protected. I do recommand very much this shop, thank you !
8 March 2021
Order Follow Up: I was able to make contact and the missing items are on the way. Hopefully, I will have good news in the next review.
My first order was prompt and correct, but my second order was not. I ordered 10 of the same item, and received only one. The invoice showed 10. I have reached out with email, but they have yet to respond in the last week. I'm hoping that this is a mistake that will soon be corrected. If they see this review, could they please respond to order# 589442073487710419. Thanks.
6/30/21. I'm getting frustrated that on two occasions they have told me it will be in the warehouse next week, the first time over a month ago, and now the last day or two. I'm losing faith.
6 March 2021
Reply from uplay.it
We are very sorry about your problem with our website.
Unfortunately, occasionally it can happen that the supplier does not respect the deliveries or dates and gives us notice very late.
However, we contacted you by phone about 2 weeks ago and the problem is being resolved.
In any case, do not hesitate to write or call us again.
Excellent service
Excellent service. Top assistence.
Just a mistake on the address, fixed really quick.
Got another client.
Best regards, João
3 March 2021
Game was perfectly packed & good condition
Game was perfectly packed and arrived in good condition. Delivery was quick (Italy => France (Paris so i guess it would be a little bit longer if you are elsewhere))
Le jeu était très bien emballé et reçu en bon état. La livraison a été rapide depuis l'Italie vers la France (sur Paris donc je pense un peu plus long si vous êtes en Région).
2 March 2021
Fast shipping and great package
Fast shipping and great package. Good communication through email.
16 February 2021
Excellent seller !
Excellent seller !
Super fast shipping.
Nice package.
Excellent communication.
I strongly recommend.
15 February 2021
Quick shipping, reasonable pricing!
Quick shipping, reasonable pricing, thanks, nice to meet again!
13 February 2021
Happy customer :)
The order arrived in time and it was as expected. I will definitively buy again from this shop.Thank you!
8 February 2021
Excelente service
Excelente service, fast shipping at reasonable prices. Highly recommend it!
8 February 2021
Great store
Great store! Will buy something again. Forgot to put some items in cart while buying, sent them a note, got a discount for shipping on my next order, excellent!
4 February 2021
Top and fast delivery to Germany!
4 February 2021
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