After contacting them they let me know certain out of print unmatched sets were available. But once I ordered them and asked again about it, they told me they aren't and weren't. They just lied the f... See more
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Okay, so this is how it was: on a sleepless night I was giving another try to find an ultra rare out of print Talisman Highland expansion. So, through a norwegian site I have found this one. I was v... See more
Overall not bad! Some harsh reviews on here, not most professional customer service but they still answered my emails and shipped with relatively good speed. Definitely don’t think some of these rev... See more
I had a great experience, thanks to Uplay team! I had some questions regarding games, that Uplay helped me clarify very fast and conveniently. It made me sure about my order, and the delivery was ver... See more
Company details
Written by the company
www.uplay.it: Vendita di Giochi da tavolo, Giochi in Scatola e Giochi di Società, Party Game. I Prezzi più bassi, Il servizio migliore, Una vera Passione.
Contact info
Via Grecia 62, 56021, Cascina, Italy
- 050703372
- info@uplay.it
- www.uplay.it
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Hood: Thunderbirds exp.
Service as it should be. Good price. No problems. Delivery took a little but that is fine by me as long as the product arrives.
7 September 2023
Very happy with how quick i got my order
Super happy with how quick the ordering sending and delifery was. Ordered on 23.august delivered on 1.september.
2 September 2023
Unprompted review
Quick and effective support
9 August 2023
Good prices and fast delivery 👍
7 June 2023
Unprompted review
Package slightly damaged when it…
Package slightly damaged when it arrived.
Shipping slightly expensive
But okay otherwise
7 June 2023
No stock!!!
The items said they were available from 3-15 days, a month after they still haven't shipped anything. Got my refund through paypal. Avoid this lying company at all cost.
21 April 2023
Unprompted review
Over 3 months of waiting for shipment
After 3 months of waiting for the shipment for paid and ordered products, and a lot of mails between me and the company - theres no sight of the any shipment.
On their page - it says that my ordered products can ship in 1-2 weeks.
Also, they are not giving any info about the delays unless you contact them directly and ask for update.
Every time I get an response that they expect the return of the products in week or two.
I trusted all the good reviews here, but it seems Ive got the bad luck charm.
3 April 2023
Unprompted review
Ordered 2 products over a week ago
Ordered 2 products over a week ago that have been obviously shown as available online. At the end of the week or so i was still not getting any tracking or any info on what happened to my order, so i wrote an e-mail to ask where my order might be, nothing came back. So i checked the website again for the products. Suddenly the products i ordered are shown as not available anymore. Can i at least get my money back if you can't send the products that i paid money for?
Update: Got an answer from the support that items might be on the way in a span of 2 weeks
15 January 2023
Unprompted review
Great transaction
The item has not arrived yet, but it is in transit. This was a very fast and easy purchase, grazie!
18 April 2022
Reply from uplay.it
Hi,
thank you for your review!
The uplay.it team
Shipment was incredibly fast to the…
Shipment was incredibly fast to the USA! Package arrived in less than 7 days.
4 April 2022
Great site to deal with.
12 March 2022
Very good transaction
Very good transaction! Great seller. The product was conform to the description and very well packed. Quick shipping. I recommend.
9 February 2022
Bad customer service
Ridicolous... All items not deliverable, and I get this info after EIGHT days
7 January 2022
Unprompted review
Very fast shipping
Very fast shipping, game components are good and rules in multiple language.
This game is not easy to find so i can only recommend to everyone to order it here ! (even if the price is a bit high...)
3 January 2022
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