Uptown logo design Reviews 

Excellent Customer Services Chris Morgan. Thank you.

At first, I had a good experience with this company. I ordered 2 logos that were completed relatively quickly. Then, that's when things went south. The chat have no idea what they're doing from one account to the next. They don't keep records of previous conversations. To make a long story short, after they had my money they never delivered one of my copyright certificates. After WEEKS of explaining this to them and WEEKS of them lying and saying it would be uploaded the next day, I gave up and requested my money back. They apologized and I was told that my refund would be processed that day. It didn't happen. I called back to find out what the delay was for, and I was told that it would process on November 1st, and I would get an email confirmation confirming that. On today, November 4th, I called back to explain that I have no email, and no refund, and a low level chat person who got on the phone after I called in told me that I would not get a refund, despite what multiple agents had already confirmed and promised due to their lack of proper handling of my account. I am considering getting a lawyer.

Jerry Louis is a Junior Project assistant who has provided me with great service. He understands that in this world when working through chat and telephone conversations, the customer still needs to have human contact where someone is ensuring that they are receiving the service that is expected. He does what he says he is going to do and is a pleasure to work with. He delivers a high level of customer service.

I described the designs I wanted for my logo. The first round of designs were childish; the second round tried to correct this but weren't right. I tried to end the project, but a service rep called me and begged for "one more chance." I did not agree, but they sent me another round of designs, unsolicited. They spelled my name wrong, on top of clearly ripping off clip art for their work. I logged another dispute, someone new called me and begged for "one more chance." I relented, gave greater description, and they didn't produce anything or contact me at all for weeks. I registered another dispute, someone new tried to call and email me. I contacted the Better Business Bureau to get my payment refunded. Uptown Logo Design got my name wrong again and promised to provide a refund in "7-10 business days." It's been 11 business days and they have not provided a refund or communication. At the very least, this is a highly unprofessional company.

Anna was top notched, very helpful and patient I hope to continue to work with these people in the future with my other projects.

I wonder why some dou--ags have failed to understand how the dashboard works. All they needed to do was get in touch via their live chat button and get their trucks on track! Anyways, the logo I got designed is a fruity fun just as I asked them to create and submit. Maybe the ones giving bad reviews are having bad weeks or something like that

I love this company. So far everyone has been very helpful. Randolph and Anna, Thank you for everything so far. I see a great future of business between us...Highly Recommended!

Very excellent service, had a logo rushed and achieved everything I needed to get a logo done same day! HIGHLY RECOMMEND

I was looking for company logo. Uptown logo made this process easy. Great communication and customer service. My logo was completed in just few days. I highly recommend this company.

Anna was prompt, informative and very helpful.

Ana doing a great job at reassuring me to trust the process.. we ran into a little slow down, but with great optimism look forward to completing our project! Thank you.

After receiving files that were not at all what I expected, Anna Vaz was extremely helpful in helping me submit another idea for the second revision. I greatly appreciate her help in taking the time to understand what needed to be done.

Very much satisfied with my logo design. They have the understanding and creativity needed to create a logo for any new startup. No complaints here. Thanks

Amazing for start up businesses especially because of how amazing their cooperation is, they make it very simple and easy to deal with. Very professional and highly recommended if you want a good website that not only connects with your audience but also leaves the best impression. Will definitely use again!

Uptown Logo Design designed our websites and brochures, and we couldn't be happier with the work they did.

Creative images; beautiful designs; excellent ability to translate varied business concepts into relevant designs.

Up until last month we were struggling with our website that had been developed almost a decade ago. Although we had our regular customers, getting new ones was a problem. Consulted many companies, but nearly all of them gave us these exorbitant rates that we were about to give up all hope of getting a modern and appealing website that would enable us to retarget our business to the new buyers.

A friend then suggested that we talk to Uptown Logo Design, and when we did, we knew our problems was about to get resolved. The person I talked to, Kevin Reed, was more than understanding and the way he explained his understanding of our industry and the prerequisites that we were missing, I could tell he knew what he was saying.

Long-story-short we got designs that needed little to no tweaking to get that perfect appeal. And once that was done, our project manager Jason made sure everything turned out as good as we had wanted it to be.

I am so glad to have contacted them, my friend Frank who gave me the cue and their team of design and development professionals who did a terrific job for us.

Definitely recommending them!

A very innovative team of designers I must say, I sent them a few samples to get an idea for my logo putting in their own twist on it, how they did it looked great and it showed the effort they put in just for a single logo design. A pleasant surprise.

From someone who’s had past dealings with horrible service and unprofessional behavior from other website developers, Uptown logo design is by far the best in terms of being professional with clients and giving the desired quality for their designs.

I am a small business owner and not sure what I was looking for. I try a couple other places before here, but I was not convince. Uptown Logo offer me my money back if I did not like the logo. I am very happy with the work, time, and support I received form them. They have a great team and great prices. I hope to keep using them as my business grows. Thanks Nick for the design and Berry for the support!

At first, I was not clear what I wanted and did not like the designs. I found a picture and submitted it to them and they worked with me and now we love the designs. The copyrights are additional. Very happy though with end results and not expensive.