Uptown logo design Reviews 

Good help for my bussines. thanks

I just started a new business and was in need of a logo but didn't really have a final look I wanted. I sent them a few examples and they were able to design exactly what I wanted. It only took 2 days for everything to be completely done! Their customer service through the chat feature was also amazing as I had some questions along the way that they were able to answer right away! I am very happy with my logos and will be using them in the future as I would like more logos to put on merchandise that I will be selling!

These past two and a half months have been tough for me since I was continuously giving my word into every process that was taking place. Concerning my logo and website designs. But today after seeing the website live and getting appreciations from clients and business stakeholders, I am sure I made the right choice here.
With the logo, they gave me the concepts in two parts and that’s what stole my respect for them. Literally, I gave them feedback on the initial two concepts from my packages, and they not only incorporated that into the concepts, but they also sent me 3 new ones alongside the feedback that I had given them. Luckily, for this, I asked them to finalize one from the new ones they sent me. It was just that great.
By that time I thought I missed on the website but learned later that once the logo was done they were quick to process the stationery and website designs. The website was perfect the first time. And I asked them to move ahead with the rest of the design as well. Within no time, given a few tweaks, the designs were ready and we moved into development. Here too, they sent me regular updates about everything that they did. And so yesterday, they finally gave me the link to my live website. I am so happy with the result of it all coming together to the brilliance it is. Thanks a lot, Uptown Logo Design, I owe you one!

Perfection doesn’t even being to explain the overall experience I had with uptown Logo Design. They know exactly what the customer wants and that’s what they gave me from the first time I got my concepts. Once I had just an adjustment to the contour, I knew this couldn’t get any better. It was just the perfection I was seeking. This is probably the first time I am so excited about a purchase I did online.

I would like to give a special thanks to Mike Anderson and Nick who helped me place the order. If it wasn’t for these guys, I guess the results would have been a bit different. I would recommend them to anyone who wants to get design services on a budget.

Terrible experience, artwork provided was mostly clipart that looked as if it had been done in mspaint, designers failed to listen to feedback provided even after providing concept sketches. They were so fast in submitting samples, it was obvious that little time had been spent working on the design. Most were of a single color or cheap low quality designs.

Last December, with the annual board meeting coming up, financial statements needed to go into print. And with the report covers needed to be designed. There was just a shortage on time and so much to still get done that I forgot to forward the requirements to the design vendor. This was realized by the department head, who then asked me to get in touch with Uptown Logo Design and place a branding order. I was so glad to have found these people.
I told them the moment they talked to me about the urgency and Barry, the guy who handled my account. He quickly set up my account on the designs and sent a brief form over which I filled in with my supervisor. Within a day I had initial samples to choose from. Once I had made the selection the print ready files were sent over with clear instructions on what to send over to the print team. Long story short, the meeting went perfectly and we had year-end reports ready with perfection.

Recently worked with the team at Uptown Logo Design and I am so excited with my logo design and stationery. From the first contact with Kevin to the regular updates by Nick, everything was smooth and tidy. I literally have only been giving insights on the designs and the team has been wowing me thing past week.
I am very glad that I settled with Uptown Logo Design for my logo designing task. And why wouldn’t I, they provided the most cost-effective quote which I just couldn’t say no to. I wish them and their team all the luck in the world so that others can enjoy the same quality of services as I did.

Very easy to work with and timely and efficient. I was very happy iwht the entire process and the final project. Would use their services again in the future if I have another project need.

It was a big pleasure to work with UPTOWN LOGO DESIGN TEAM, specially with Barry. Great communication, accessible and really dedicated professional.
I strongly recommend UPTOWN LOGO and please ask for Barry.

Used Uptown for a Logo refresh after 15 years. Fast, reasonable price, attentive designers, good ideas. Recommend them w/o reservation. Kevin Catlin, Managing Partner, Insight Strategies, Inc.

I was in need of a logo for a Karate Dojo I was planning to open. I had no idea where to start and began my search on google. Now I looked and inquired on places like fiverr and upwork but I decided that the risk of hiring a freelancer wasn't going to cut it for this job. Not to mention the cost for multiple design concepts were usually more expensive from a freelancer.

I stumbled upon Uptown logo design and decided to check them out. I prompted by a customer service agent, his name was Kevin, and we began to discuss my needs for my business. We narrowed down I needed a custom package that was suitable for my needs. Throughout this process, Kevin was knowledgeable and prepared the with right questions to ask that helped get things rolling on the design in.

Over the next couple of days, I spoke with 2 other customer service agents and they were nothing but helpful when submitting revisions and completing revisions. They were very clear and didn't beat around the bush when offering other products.

Overall my logo design was complete and it was better than I had imagined. From start to finish, to the customer service to the design team, this company is top notch and knows what they are doing. I would recommend this company to anyone who is trying to get their business started.

I only needed a logo. The logo they came up with was better than I could have imagined. It’s really great artwork and perfect for my business. Since they did such a good job on logo I am having them do the 3 page web design. I will post again after my web site is done as I’m anxious for it to be done quickly and can see past reviews have been concerned about that.
One of the guys there had me communicate with him via an app that eased communication and he managed the logo timeline really well for me,

6/12/19. Update: I paid them back in April for a 4-page web site and hosting with a 30-day delivery date guarantee. They have not replied to my email or "Whatssup" requests for communication. When I finally reached them 4 days ago they promised me something within 48 hours. They don't answer my calls, requests to connect online or my emails.
-Then they tried to charge me extra for putting in smart search terms into the website.
BAD BAD SERVICE. NEVER WOULD RECOMMEND. They are overseas and there is likely no recourse for people like me.

In January, I tried to work with Uptown logo for a design. The design process did not go well so I requested a refund. The refunded was approved. After one month, I had yet to receive the refund. I called back and inquired about it. Instead of processing the refund, the salesperson wanted another shot at the design and I said no. I was told that it would be processed in 3-4 business days. I called back today (April) and was told that the refund was processed on their end, it is with the finance manager. When I requested to speak to the finance manager, I was told that he does not take calls.

I would never use them again. It took them 6 months to build me a 5 page website. I had to refund the client I was helping. The last three months I messaged them 2x a week and was always told it was almost done.
Then when I finally asked for a refund they were able to deliver it within 10 minutes.
I had to have another company remake the site after they delivered it. The new company delivered the same website in 10 days.
Save your money and the frustration.

Gave 1 star but I wish i can rank it zero, totally looters they are, i ordered the business plus package and what i get are useless designs copied from Google.. when you ask for refund they just delay and delay the process, In the end you came up to know that you cant get refund as you have crossed limited days. Please never and never use them.

I would rate them a 0 but that wasn't an option. I ordered a logo to begin with and that went well. So then when I decided to build a website I figured I would use them again. I ordered the basic 3 page package for $199. This was supposed to be a 5 day turn around. I made the order on 2/27/2019 and it is now 3/28 and still nothing. I have spoken with them numerous times and am always strung along with more promises. I was denied a refund even after 31 days on a 5 day project. I have now given up and will instead use a more reputable web design company.

First designs were basic clip art basic designs that look almost like what is described. Customer service just tries to up-sell on other products. Design was good in the end.

I have worked with Uptown for close to one year on multiple projects, they are absolutely the best in the business hands down. I would like to thank each of the designers and account managers that include, Lucas, Mike and Jack who I worked with. I have been in business for 21 years and would recommend Uptown to any family member, and or business associate. Extremely dependable, and loyal to customers, extremely detail oriented in order to achieve customer satisfaction, and always can be reached. They actually make you feel as though you are part of the Uptown process. I write very few reviews but I needed to say thanks to the truly professional Team - great job, great attitudes, logo designers are best in business. Keep up the fantastic work.

This company helped create an amazing logo for my personal training business. They asked me to describe my perfect logo and they created it for me ! I could not ask for more. The customer service was great...

I will definitely come back when I start my next business venture ! Thanks

Excellent, working with Uptown Logo Designs was great. Thanks to their knowledge and determination, our designs looks great and they have assigned me a dedicated Account Manager Mike who i recommend anyone that is looking for a custom design to give a call and speak to them concerning it. They are always ready to guide you to the right direction and work with you till you will be happy and satisfied. Top Quality i have received so far.