After my wife destroyed our conservatory window locks, I contacted Upvcstore, sent them photos, measurements etc., and received a recommendation for a suitable replacement product. Arrived quickly, fi... See more
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See what reviewers are saying
They took 6 days to send return details, they took 20 further days to approve full refund, only a partial refund was received, had to do a credit card charge back to get full amount. According to Co... See more
Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... See more
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... See more
Company details
- #229 of 243 best companies in Home improvement shop
Written by the company
....
Contact info
United Kingdom
- www.upvc-store.co.uk
3.7
Average
446 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
26 September 2023
not all delivered, no one is answering, damage handles
30 August 2023
Reply from UPVCSTORE LTD
Good Morning, I apologize for any issues with your order! Can you email into sales@upvc-store.com and our team will look into this for you! We have no emails relating to this order
Good service
28 August 2023
Good service
Good service, they supplied me with the correct gearbox from my description which arrived promptly at a very good price.
26 August 2023
Delivered quickly and well packaged
Delivered quickly and well packaged. Wasn’t exactly the same as the one I had to change but with some adaptions worked perfectly and saved me a call out from the useless Window company I unfortunately used for my windows, Supaglazing.
24 July 2023
Very help full
23 July 2023
Helpful service
Your colleague identified the right backset for me and it was delivered very promptly and worked fine
26 July 2023
Not arrived yet ordered had a two day…
Not arrived yet ordered had a two day window on for delivery still ent recieved, messaged and they are looking into the warehouse, hope they find it!
26 July 2023
I ordered on line but had a slight…
I ordered on line but had a slight mistake in the colour of the item I ordered. I made a phone call, the order was corrected and received my order within 3 days. Very helpful staff and quick service.
26 July 2023
Reasonable price though not cheapest
Reasonable price though not cheapest. Good service and knowledge of industry and plenty of stock available.
Would highly recommend.
Nice people to deal with
23 July 2023
My initial contact proved positive
My initial contact proved positive. I had selected my item and they helped with the parameter changing (sizes). I paid for the item and received it very quickly. It was a perfect fit. I had it installed within 30 minutes and it works perfectly.
23 July 2023
I was a very good experience
23 July 2023
Helpful and quick.
23 July 2023
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