UPVC Company Reviews 

960
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and professional staff. Many people highlight the reasonable pricing and great value, often finding the company offers the best rates after research. Consumers frequently commend the efficient installation process, with work completed quickly and properties left clean and tidy. However, some customers noted issues with product quality and fitting, such as cold air from windows, loose handles, condensation, or significant water ingress from installation. Others experienced communication problems, delays, incorrect measurements, or a lack of interest from certain staff members.

What people talk about most

Service

People report positive experiences with service, often describing it as excellent and first-class from start... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Product

Consumers are delighted with the product, especially new doors and windows, which are often described as high... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight and satisfaction with their new... See more

Price

Reviewers mention positive feedback about price, consistently finding prices to be reasonable, competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely delighted with our new Patio Doors What a brilliant company totally transparent with a fantastic choice and the price was amazing

Company replied

Rated 5 out of 5 stars

Firstly - no pushy sales pitch. Got my quote, happy with the price , 4’weeks for installation date. Arrived at 8:30am, left at 6:30pm. Absolutely delighted with the end result, 6 news windows and... See more

Company replied

Rated 5 out of 5 stars

Once again the uPVC Company have came up Trumps. Fitted our previous doors 14/15 years ago. Done All our lovely Double glazing windows 6 year ago and have just Fitted our beautiful Front and Back door... See more

Company replied

Rated 5 out of 5 stars

New door and side panel have made such a difference to old one. I got a black door on outside and white inside. Had large glass side panel removed as it was dated and I didn't like it. Excellent custo... See more

Company replied


Company details

  1. #38 of 46 best companies in Double Glazing Installer
  2. #15 of 23 best companies in Door manufacturer
  3. #10 of 10 best companies in PVC Industry
  4. #32 of 37 best companies in PVC windows supplier
  5. #33 of 36 best companies in Window installation service
  6. #30 of 39 best companies in Window supplier

Written by the company

From small beginnings The UPVC Company is now one of Scotland’s largest window & door installers. Over 20 years ago Jim McGill recognised that companies were charging highly inflated prices for UPVC windows and doors. With a loan from the Prince’s Trust he started to manufacture windows & doors from a small unit in Uddingston and offered Customers a top quality product at realistic prices. The business went from strength to strength and within 5 years moved to bigger premises to meet demand for their products. The UPVC Company now employs over 70 people and all doors & windows are made using some of the latest technology and production techniques in their bespoke factory in Wishaw. The materials used in manufacture are to British Standards or higher and all products are made to the latest safety and security standards and are fully guaranteed for TEN Years. All windows have gas filled energy efficient low E glass & warm-edge spacer to further reduce heat loss saving not only money but also reducing energy usage in the home. As well as windows, over 500 door styles are available and we also have a full range of French, Patio & Bi-fold Doors to give you easy access to your garden so you can take maximum advantage of the spring and summer weather. We cover the Central belt of Scotland and have supplied over 200,000 customers with new windows and/or doors. The company's sales and installation teams are highly trained in identifying the best product for each customers’ needs and making sure that the whole process runs smoothly from start to finish. “We never compromise on quality and part of the service is that customers are not asked to part with a penny until they are completely satisfied. Our after-sales service is also second to none and I offer my personal guarantee that customer satisfaction is given the number one priority in this company.” Says Jim McGill the MD. “I believe in offering top quality at a realistic, fixed price,”


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

960 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(960)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great workmanship and windows at a great price.

Great price for four windows ,all fitted in one day and left no rubbish at all , tidied all the mess even brushed all the driveway ,really friendly workman and the design of the windows what I exactly wanted ,second time I have used them and wouldn't hesitate to use them again.

30 September 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Alex,
Thank you for taking the time to write your kind review it’s appreciated.I’m delighted you’re more than happy with your new windows and service again. We try our very best to tick the boxes.Top quality windows at very reasonable prices installed by professionals with no deposit and nothing to pay until satisfied.
Thanks again Alex for coming back to us, we really do appreciate it.

Jim McGill
Managing director

Rated 5 out of 5 stars

What a fantastic service from my…

What a fantastic service from my initial meeting with the team to the instalation.
They made a fantastic job of my new door and we couldn't be more happy.
We also have had many amazing comments from neighbours.

30 August 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Gary,
Thank you for taking the time to write your kind review, it’s appreciated.Im delighted your happy with your new composite door and service.Its always peace of mind when you are recommended by someone knowing you are going to get a good service.

Thanks again Gary for the businesses.

JimMcgill
Managing director

Rated 5 out of 5 stars

Straightforward, no nonsense

Straightforward, no-nonsense service and delivered what they said they would deliver - and in a quick timescale.

26 August 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Nicholas,
Thank you for taking the time to write your kind review, it’s appreciated.we do what it says on the tin, supply top quality windows and doors cheaper than anyone else!!

Thanks Gary for the business mate.

Jim McGill
Managing director

Rated 5 out of 5 stars

Excellent service and price

Excellent service, communication and price would be the summary basically.
From the initial estimate/measurement, final measurement and booking of the fitting all communication was very prompt and professional.
The fitting was completed in a day and a half rather than the two days estimated.
For 13 windows the price was excellent and the overall fitting and service was first class.

25 July 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Donald,
Thank you for taking the time to write your kind review, it’s appreciated.we try our very best to ensure we give all our valued customers a first class service from start to finish.It was my pleasure in helping the fitting team fit your new windows and I must say they have transformed the look of your house they look beautiful.

Thanks again Donald for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Got great advice when choosing my door…

Got great advice when choosing my door in the showroom and soon had a call to arrange fitting day. Workmen were outstanding and completed work within couple hours and tidied up afterwards. Service was quality from start to finish and a pleasantly quick turnaround as well.

15 July 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Fiona,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your more than happy with your new French doors and the fitters done a great job.We try our best to provide all our valued customers a first class service from start to finish.

Thanks again Fiona for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Outstanding Aftercare/Repair

I had a door and side panels fitted a few years ago. I have encountered a few issues and when I’ve needed to call, Colin has been out to sort. No if’s and’s or but’s. Class service. The warranty given is as good as gold. I’m delighted. Colin is efficient, expert and an absolute pleasure, a credit to your company.

30 July 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Linda,
Thank you for taking the time to write your kind review, it’s appreciated.Colin our after sales engineer is a credit to the company, with over 30 years experience there’s not much he doesn’t know.We now provide a 15 year guaranteed on all our windows and doors. I’m delighted you got a first class service and Colin sorted the problem for you.

Jim McGill
Managing director

Rated 1 out of 5 stars

Ordered a window online and paid for…

Ordered a window online and paid for it, received email saying it was being processed, waited 3weeks with no update, called the office said they would get somebody to call me back the next day, no call back waited another week called office again said they had finished early had it was a Friday and he would pass a msg on, next morning received a refund with no explanation, emailed for some info on why I got a refund and not my window I ordered with no reply, 4weeks wasted an no window

18 July 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Dan
Tried to to call you re your job a few times. We have had some technical problems with our website which is showing orders on hold pending payment. This was the case with your order. Our web designers have now resolved this and we are back in sync. Please accept my apologies for what has happened and any inconvenience this has caused.
Jim

Rated 5 out of 5 stars

Superb, thank you Jim & Colin!

Superb! This company gave the best price after we did a load of research with others. The salesman was really down to earth and not pushy. Jim and Colin came to our home to fit two doors, they were firstly very decent guys and secondly expert craftsman. I really could not fault either of them, the entire experience has been excellent and I would highly recommend without hesitation!

21 July 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Matthew,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new doors and we’ve provided a first class service.
Thanks again for the business.

James McGill
Managing director

Rated 5 out of 5 stars

Used this company 16 year ago

Used this company 16 year ago
Just got them back second time round
For new front door fitters did great job
And tidy as i am in trade myself i would
Very well recomend company 👍

21 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new doors and the fitter done a good job.
Thanks again for coming back to us after all these years.Still no deposit and nothing to pay until 100% satisfied ,now with a 15 year guarantee.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Great dervice…

The guys were efficient no nonsense and cleaned up after their selves which is a bonus to us being in our seventies! Thank you!

4 July 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Evelyn,
Thank you for taking the time to write your kind review, it’s appreciated.Im delighted your happy with your new back door.Josh and Colin are a credit to the company ensuring they tidy up and leave a first class job.

Thanks again for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

New Composite Door and Install

Straightforward process, ordered a composite door using the brochure. Everything arrived as expected, and the final install looks great.

The guys who came to install were done in a couple of hours, removed my old door and left the place spotless!

26 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Chris,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your more than happy with your new door and the fitters done a great job.

Thanks again for the business.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Would highly recommend UPVC Company

Would highly recommend UPVC Company. Excellent Quality And Workmanship. Great service from start to finish. Purchased 5 doors from this company. Such a pleasant and helpful company and reasonable too. Very fast and efficient instalation as well.

20 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Pam,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted you’re more than happy with your new door and we have provided a first class service again.
Thank you for the business we really do appreciate it.

Jim McGill
Managing director

Rated 5 out of 5 stars

Quality installation from beginning to end

The 3 guys were first class craftsmen and completed the job in a day and a half. The quality of work undertaken was exceptional, all neat and tidy. First class all round.

12 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Malcolm,
Thank you for taking the time to write your kind review, it’s appreciated.Im delighted your more than happy with your new windows and the fitters done a fantastic job.We try our very best to tick all the boxes from start to finish providing top quality windows and doors at realistic prices with not a single penny to pay until satisfied.

Thanks again for the business Malcolm.

Jim McGill
Managing director

Rated 5 out of 5 stars

Superb company

Just had 10 new windows fitted to my home.
The service was great, guys were pro active and completed the job in a few days.
I would definitely use again.

18 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Michelle,
Thank you for taking the time to write your kind review, it’s appreciated.Im delighted both you and Paul love your new windows and the fitting team done a great job.I wish you both all the very best in your new home and thanks again for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Fantastic Experience

Fantastic Experience,
From Initial pricing by a friendly and knowledgeable salesman Iain , "No Hard Sell",
The surveyor came out the next day, and quickly and efficiently measured up.
The Installers arrived and few weeks later and worked methodically and efficiently installing a bedroom window, and a New Patio Door.
The whole area where they had been working, was cleared and cleaned and rubbish removed. Thank You.
Fantastic Job, by all concerned.
They are a credit to your Company.
Thanks again .. Julian

6 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Julian,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted you’re more than happy with your new windows and patio doors. We try our very best to ensure all our valued customers get a fantastic service from start to finish and as you know Julian we don’t ask for a single penny until 100% satisfied.
Thanks again for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Great service and a quality product for the price

Great quality product and a fast and friendly service. I would highly recommend this company to anyone. Thanks again guys

4 June 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Mark,
Thank you for taking the time to write your kind review, it’s appreciated. I’m delighted you’re more than happy with your new windows and doors and the fitters done a great job.
Thanks again Mark for the business.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Used this company for several projects…

Used this company for several projects now.
Fantastic customer service, good prices, fitters are really fast and efficient and windows look great.
Will continue to use in the future

29 May 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Neil,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with the service we provided and the fitters done a great job for you.
Thanks again Neil for coming back to us again, we really do appreciate the business.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Great Service from start to finish - grey composite door Cambuslang

Great Service from start to finish, very good quality grey composite door purchased with help of Ian and the team, fitted beautifully, have used the UPVC door company several times in the past, confident to recommend!

21 May 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi George,
Thank you for taking the time to write your kind review it’s appreciated.I’m delighted your more than happy with your new door and Steph done s great job.Thanks again George for the business.

Jim mcgill
Managing firector

Rated 5 out of 5 stars

1st class company

Absolutely delighted with my windows and new door. Came out and everything was
completed In a day. Must give credit to all the fitters, what a smashing bunch of lads and a huge thanks to Ian as well who helped us through the process.

8 May 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Julie,
Thank you for taking the time to write your kind review, it’s appreciated.Im delighted your more than happy with your new windows and doors and the fitters done a great job.We try our very best to ensure all our valued customers get a first class service from start to finish. Iain our salesman is a credit to the company no hard sales making sure the customer gets the correct products at reasonable prices.
Thanks again Julie for the business.

Jim mcgill
Managing firector

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