The move-in experience is smooth and swift. We appreciate that the property was tailored to our preference as we were given new furniture to choose from. Dom was very responsive and answered all our q... See more
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Urban Splash is a British company which regenerates decaying industrial warehouses, mills, Victorian terraced houses and other buildings.
Timber Wharf, 16-22 Worsley Street, M15 4LD, Manchester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I’ve been with urban splash just over 5 years and honestly I’ve had no problems what so ever. They have Always been rapid with responses and maintenances/repairs.
The staff are patient kind and considerate in any circumstance and I would personally like to give a great big thank you Aliceson Hurst! she’s been amazing throughout!
And secondly I’d like to Thank Dominic Mcrory for making my move out experience stress free. While working around me it took a load off me which I’m ever so grateful for.
Again I can’t thank your staff and their hospitality enough and I hope they get the praise they deserve. Sad to leave but left peacefully and happy x
Kind regards,
Simone weldrick

Reply from Urban Splash
Adele Doster has been fantastic! Always putting up with my ever changing plans and she’s been nothing short of fantastic.

Reply from Urban Splash
Always very professional and happy to help.
Nicola is very efficient and replies to your queries right away.

Reply from Urban Splash
I’ve been a tenant of urban splash for multiple years at beehive loft in Ancoats, Manchester. While I’ve made many friends in the building as well as the building manager Carl who’s always gone above and beyond to help, I can’t say the same for the whole company. Trying to resolve anything and get an email response from head office takes several emails and 3/4 weeks at a time to get absolutely nowhere to repeat the whole process again. After months of trying to resolve an issue they make you an offer that they then retract as they’ve changed their minds. I recommend take careful consideration when choosing urban splash as a landlord as they’re happy to sign you up but once you’re in your lease, communication becomes extremely difficult and you become a number.

Reply from Urban Splash
Fantastic experience. Smooth, quick and easy to move in, big thank you to Dom!

Reply from Urban Splash
This has been the smoothest move in process. Dom has been extremely helpful, communication has been great and everything was dealt with excellently on my move in day. Highly recommend Urban Splash.

Reply from Urban Splash
Such a smooth move in process, Dom was really helpful getting things over the line hassle free

Reply from Urban Splash
Seamless experience thanks to Dom who was super helpful, knowledgable and always there for any questions!

Reply from Urban Splash
It was really helpful in working with urban splash especially with Dom

Reply from Urban Splash
Dom has been extremely helpful is helping me move out of the property even before my tenancy end-date. He’s proactive, calm, and empathetic.

Reply from Urban Splash
Big shout out to Dom for going above and beyond, always being available for me to ask a million and one questions, and helping the process of moving go so smoothly!

Reply from Urban Splash
Impossible to get in contact with, constantly getting sent straight to voicemail and never received a follow up we were promised about a flat we were interested in

Reply from Urban Splash
The staff that I have been taking to- Naomi is really helpful in dealing with maintenance issues.

Reply from Urban Splash
Dominic gave me all the support necessary. Explained all with details
and help me with my doubts as is the first time renting a place. Excellent service!!
Thank you!

Reply from Urban Splash
We've just moved in to urban splash, the whole process has been seamless and the team there are great

Reply from Urban Splash
As a company, we have only just recently made the move across to the Boatshed/Urban Splash after already being on the same site as the Boatshed but in a different building and what a difference! A much more friendly host and facility and so happy we made the move, only just wished we had done it sooner.

Reply from Urban Splash
For the past six months, my company has been renting office space at The Vanilla Factory in Liverpool. This space is characterized by its unique charm and excellent facilities. The building is consistently well-maintained and clean.
Janice, the building manager, has been very welcoming and, together with her maintenance team, has promptly and professionally addressed any issues we've encountered.
The building's city center location, just off Concert Square and a short distance from Bold Street, adds to its appeal. It's an ideal choice for any business looking for a well-managed and conveniently located workspace in Liverpool

Reply from Urban Splash
Dom was super helpful and made the process of moving in super helpful. I was moving from a different city and it was so convenient how I was guided through the process.

Reply from Urban Splash
It was a complete delight working with the entire team from the beginning of the process until the lease agreement was finalised and the keys were handed over!
Thank you all.
Hadi

Reply from Urban Splash
I would recommend Urban Splash to someone who wishes to rent, 9/10 times they dealt with all my queries during my 2 years tenancy in a timely and manner.
In particular I would like to say thank you to Dom, who was honestly really helpful from the moment I enquired about the property. He was always responsive, knowledgeable and took the time to explain to me how things worked as it was my first time renting 😊
thanks Dom and team!

Reply from Urban Splash
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