Reliable and trustworthy company. Its the second time I do business with Urværket and I'm more than satisfied. Sent the product very fast, received it in little bit more than 24 hours.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was fast delivery. I was just a bit sad because I needed to pick up the products to the other town because they dont have a pick up point in the town where I live. I bought the same brand pro... See more
I recently had an experience with Urværket that truly stood out, and I feel compelled to share it. I purchased the Tissot Seastar Submariner at an amazing 20% below market price, which was... See more
Company replied
Fine shipping time and watch condition but the box itself was incredibly damaged. When you pay so much for a watch, these details matter and certainly impact the resell value. EDIT: unacceptably... See more
Company replied
Company details
Written by the company
Skandinaviens største online urbutik. Siden starten i 2006 har vi leveret ure til over 600.000 kunder, og i dag tilbyder vi over 30.000 forskellige urmodeller fra verdenskendte mærker. Vi kombinerer sikker e-handel, skarpe priser, et bredt udvalg, hurtig kundesupport og kvalificeret vejledning. Du får 90 dages returret, og alle ure sælges med garanti og er naturligvis 100 % ægte.
Urvaerket.dk - Skandinaviens største urbutik
Written by the company
- Vi forpligter os over for vores kunder!
- Vi opbygger langvarige kundeforhold og behandler alle kunder, som vi gerne selv vil behandles – med respekt, støtte og venlighed.
Contact info
Götgatan 19, 11646, Stockholm, Sweden
- +4570145424
- support@urvaerket.dk
- www.urvaerket.dk
3.8
Great
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They cheat
They cheat! They send out empty boxes, and dont take responsebility!!
15 March 2022
Unprompted review
Reply from Urvaerket.dk
Hej! Vi beklager, at du er utilfreds!
Vi er en seriøs virksomhed, der forsøger at hjælpe kunderne. Jeg kan ikke finde dit ordrenummer i vores system, så jeg kender desværre ikke sagen. Du er velkommen til at vende tilbage til os med et ordrenummer via mail på support@urvaerket.dk, så gennemgår vi sagen igen. Hav en god dag! Hanna Support Agent
Reply from Urvaerket.dk
Hi! We're happy that you're satisfied with your purchase at urvaerket.dk. We hope to hear from you again! Have a great day! Maria Support Agent
Very nice product and fast shiping
21 February 2022
Reply from Urvaerket.dk
Hej Namn
Tak for din anmeldelse.
Det er altid rart at høre, når folk har haft en god oplevelse, og vi håber uret fortsat lever op til dine forventninger.
Venlig hilsen
Maria
Good service
20 February 2022
Reply from Urvaerket.dk
Hej,
Du skal have tak for din anmeldelse!
Venlig hilsen
Maria Urvaerket.dk
Super service
20 February 2022
Reply from Urvaerket.dk
Hej,
Mange tak for din anmeldelse. Vi stræber efter at alle vores brugere er tilfredse.
Ha en skøn dag!
Venlig hilsen
Maria Urvaerket.dk
I'm very happy with your service
I'm very happy with your service. I have received my product within 3 days. I think quality of this product will be very good. Thanks
19 February 2022
Reply from Urvaerket.dk
Hi!
Thank you very much for your review. It means a lot to us that you are happy with your purchase and our support.
Have a good day!
Maria
Super flot ur.love it🤩
17 February 2022
Reply from Urvaerket.dk
Hej,
Mange tak for din anmeldelse. Vi stræber efter at alle vores brugere er tilfredse.
Ha en skøn dag!
Venlig hilsen
Maria Urvaerket.dk
Super fantastic Diesel ur
17 February 2022
Reply from Urvaerket.dk
Hej,
Tak for din anmeldelse.
Det er altid rart at høre, når folk har haft en god oplevelse, og vi håber uret fortsat lever op til dine forventninger.
Venlig hilsen
Maria
Thank you..transport was very fast!!!
23 January 2022
Reply from Urvaerket.dk
Hello Emmily
Thank you for your review!
//Sille, Support
Super god service
15 January 2022
Reply from Urvaerket.dk
Hej Camilla
Tak for din anmeldelse!
//Sille, Support
Fast delivery
Fast delivery, reasonably priced. I will highly recommend this seller for future.
The watch arrived on time and in perfect condition. Also they have good deals and discounts every now and then. So watch out for the perfect deal for your desired watch.
5 January 2022
Reply from Urvaerket.dk
Hello
Thank you for your review!
//Sille, Support
Reply from Urvaerket.dk
Hello Radoiu
Thank you very much for your review!
//Sille, Support
Reply from Urvaerket.dk
Hello Talha
Thank you very much for your review!
//Sille, Support
Reply from Urvaerket.dk
Hello Andrius
Thank you very much for your review!
//Sille, Support
Bought a watch for my dad
Bought a watch for my dad, for his 60th birthday. On their website, it said expected delivery between 1 and 3 weeks. With 18 days to go, we took a chance and hoped we would have it in time.
After 9 - 10 days where we haven't heard anything, we reached out for an update and after a few days wait, they replied that the expected wait would be 3 weeks and not 1 - 3.
I cannot understand, how they thought putting 1 - 3 weeks on their website would make any sense, if they bloody well know it's more likely to be 3 weeks. Then put that on there! We are now in a situation where the watch won't be here before we're supposed to give it away, we took a chance no doubt, but we would have bought it elsewhere if we knew what we know now.
Terrible service, especially when they knew already and just didn't bother putting it on their website.
The only upside to this purchase is the price. I reaaally hope the watch is gonna be there no longer than 21 days after the purchase (08.06.2021 - 29.06.2021).
24 June 2021
Unprompted review
Reply from Urvaerket.dk
Hej Jacob
Tak for din anmeldelse!
Jeg kan ikke umiddelbart finde din ordre ud fra dit navn.
Send os gerne en e-mail på support@urvaerket.dk, så skal jeg nok se nærmere på sagen med det samme.
//Sille, Support
Reply from Urvaerket.dk
Hello Shirin
Thank you very much for your review! We highly appreciate that.
//Sille, support
Everything went just perfect!
I bought a Rado watch on the 16th of March and I received the package on the 10th of April. It was delivered right next to my address and I couldn’t be happier. I didn’t call customer service or contacted anyone - just crossed my fingers that everything was alright an things were moving in their own tempo.
Reading some of the reviews here one can get quite anxious, but I would highly recommend buying from this shop - I’d do it again anytime :)
Thank you Urvaerket!
19 April 2021
Unprompted review
Reply from Urvaerket.dk
Hello!
Thank you for your review!
//Sille, Support
A total scam.
A total scam.
Ordered a watch online - it said it would be shipped in 5-10 work days. On the 10th day they contacted me and said it would another month. Oh well, I wasn't in a hurry so I accepted. Then 30 days went by and still no watch. Urvaerket then contacted me again and said it would be another 30 days. Hahahah. I cancelled my order... But the watch is still shown on the webshop - and according to Urvaerket ready to be shipped in da da da dum 5-10 workdays, hahaha.
13 April 2021
Unprompted review
Reply from Urvaerket.dk
Hej Sebastian
Tak for din tilbagemelding.
Vi beklager selvfølgelig at du måtte vente så længe på dit ur og så se at leveringstiden på hjemmesiden ikke er ændret.
Som regel er leveringstiden et gennemsnitligt estimat som vi normalt kan levere uret inden for. Når der så opstår forsinkelser, så er det naturligvis beklageligt og vi gør vores bedste for at opdatere hjemmesiden, så den stemmer overens med den faktiske leveringstid.
Eftersom du har annulleret din ordre, så er det svært for os at gøre noget konkret. Men hvis du har ønsker, som vi kan hjælpe med, er du velkommen til at kontakte os.
//Sille, Support
Reply from Urvaerket.dk
Hello Sandor
Thank you very much for your review!
We hope you are happy with your new watch!
//Sille, Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.