USA Vein Clinics Reviews 

314
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional professionalism, kindness, and knowledge of the staff and doctors. Their clear communication makes patients feel comfortable. Many appreciate the efficient service and positive user experience, often noting painless procedures and feeling better after treatment. However, some customers also noted administrative challenges. A few experienced difficulties with billing and insurance, including persistent insurance calls or issues obtaining proper documentation. Others mentioned disorganization, such as unexpected doctor changes or long waits without clear explanations.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the doctors and staff as professional,... See more

Service

People report positive experiences with service, with many expressing high satisfaction and recommending the... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing appreciation and feeling... See more

Location

Customers consistently note positive experiences with location, expressing satisfaction with their choice of... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers having an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Irs and all around good experience !! Love that their communication is great !! And that they care!! They have water available there and hard candy!! Wait time has been little to none!! Dr. Nicol... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience here. The staff was amazing. Idalmy was so friendly and welcoming. Paola was gentle scanning my veins. Elienai was great taking personal history. Dr. Nahmias was p... See more

Company replied

Rated 5 out of 5 stars

I'm very pleased with the care and professionalism of Dr. Malcynski, Leticia, Jacky, Adriana, Jennifer & Yailian. I have no regrets and I'm glad I chose this specific location. Whoever has iss... See more

Company replied

Rated 5 out of 5 stars

Everyone there is very professional and nice. Especially Doctor Robert Ball, he explained to me everything, step by step, my options etc, he was very clear and HONEST. I'm very satisfied with the serv... See more


Company details

  1. Vascular Surgeon

Written by the company

At USA Vein Clinics, we are truly passionate about helping our patients live life without the pain and debilitating symptoms that come with vein disease. For over 20 years, we have greatly improved the lives of individuals. Our skilled vein specialists are highly-experienced in utilizing the most advanced treatment methods for vein disease through minimally invasive procedures. We support our patients through their entire treatment process – from their initial visit to their recovery. We are dedicated to providing the highest quality care for each patient’s condition. With over 160 locations across the United States, this makes USA Vein Clinics the largest network of vein treatment clinics in the nation. When you make an appointment with us, you can expect trusted, reliable care for your individual needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

314 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(314)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Walking in the door and immediately…

Walking in the door and immediately being greeted by the smiling receptionist, Shannon. She made me feel welcome. The young woman who performed the ultrasound I could tell was very experienced and performed her task efficiently and with attention to the details of what was going on under the skin with my varicose veins. Doctor Day was kind and inquisitive, describing what was happening with my blood in the vein and how to restore better circulation.

11 February 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Terrific staff!

Everyone I spoke with was fanstastic: office staff, technician, and doctor. No doubt, I would recommend this practice to my friends and family.

27 January 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Mooresville Office

Dr. O'Brien and her staff make an excellent team. Very professional and make you feel very comfortable. Very satisfied with the results on my legs.

22 January 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Professionalism and knowledge

Dr O’Brien is great to work with. She is through, personable and takes time to ensure you understand your treatment plan and your options. I did not feel rushed and she answered my questions.

22 January 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for sharing your experience with us. We appreciate the kind feedback and we're glad to hear we met your expectations.

Rated 5 out of 5 stars

Very nice people Doctor was amazing

Very nice people Doctor was amazing. Explained everything well I said a little bit long, but it was well worth it but the only thing I could suggest was I was cold, but I would recommend anybody.

6 January 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Dr O’Brien from my first visit

Dr O’Brien from my first visit,
Made me feel heard and communicated well, what my treatment plan would be and Why it was needed. She has been such a wonderful asset to this location and business. I highly recommend her to your care.

18 December 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for sharing your experience with us. We appreciate the kind feedback and we're glad to hear we met your expectations.

Rated 5 out of 5 stars

Dr Aaron Shiloh

Dr. Aaron Shiloh is a truly excellent doctor. Highly knowledgeable, and provides excellent care. Takes the time to explain things thoroughly. His support staff is equally competent and knowledgeable. Highly recommend!

11 December 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Attentive and professional staff

Attentive and professional staff! Very satisfied with the Clinic, doctor and staff.

9 December 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Dr Sabrina O’breon

Dr. Sabrina Obreón and all the staff are excellent. I'm very happy with how my legs are turning out.

10 October 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 4 out of 5 stars

The receptionist

The receptionist

22 October 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Sabrina O’Brien is fantastic

Sabrina O’Brien is fantastic

21 October 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Professional

Professional, courteous, and thorough Dr and staff!

7 October 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

The vein screening was very thorough…

The vein screening was very thorough and I really liked Dr. Mays honest opinion and suggestions. I did not like the annoying pre-appointment calls/texts for my insurance. Relax, you will get it when we move forward with treatment.

29 September 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 4 out of 5 stars

My first visit.

My first visit. Doctor and staff were quite pleasant, helpful, and professional.

24 September 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 2 out of 5 stars

A Disorganized Mess - No Thanks

At the conclusion of my 1st appointment in Flower Mound, TX I was informed that the doctor I was seeing would no longer be there and my procedure would be done by an unknown physician at the FM location. Later I was advised by phone that the new doctor not going to come to FM and we needed to now go to Irving to see another doctor. They were horribly disorganized and when I finally fired them, I could not get them to actually void their pre-authorization so my new doctor could get authorization to complete my procedure. While nice, I wouldn't trust these guys anywhere near me for a medical procedure.

9 September 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for bringing these concerns to our attention. Due to HIPAA regulations, we prefer to handle these situations in a more personal manner. Please email us at wecare@usaclinics.com. We appreciate you contacting us and look forward to connecting with you soon.

Rated 5 out of 5 stars

The staff was professional and…

The staff was professional and explained the process clearly. The treatment was quick and relatively painless. I highly recommend this clinic for anyone considering vein treatment.

8 September 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We strive to provide patients with positive health experiences. Thanks again and have a wonderful day

Rated 5 out of 5 stars

The staff and Dr Day are amazing

The staff and Dr Day are amazing. They figured out what my bilateral leg issue was and set my up to get it fixed within 2 weeks.

4 September 2025
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We strive to provide patients with positive health experiences. Thanks again and have a wonderful day

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