USB Flash Drive Reviews 1,052

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Have emailed this company 5 times over past four months as product didn't perform as advertised. No answer on each occasion. Can only assume I've been scammed. What a waste of money

Rated 3 out of 5 stars

Generally great communication with a couple of exceptions. Forgetting to get design mock ups to me, following up an "enquiry" when I have actually ordered. Also I really didn't like paying an invoice... See more

Company replied

Rated 3 out of 5 stars

The overall process went smoothly and was all done by email however we raised a query in respect of a previous order when placing our new order and are still waiting for a response to that query

Rated 3 out of 5 stars

Cheap and cheerful. Couldn't stick to a promised date. A week later than originally promised.

Company replied

Company details

  1. Promotional items

Information provided by various external sources

USB-FlashDrive is one of the world's leading suppliers of customisable memory sticks. Quality is without question our number one priority, and that's why all our models include Grade A memory chips and are checked at least 5 times before being delivered to your door. Our range includes 100 models, all of which use Grade A memory chips and are RoHS compliant - In fact, all of our USB Flash Drive housings are made from recycled materials.


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Cheap and cheerful

Cheap and cheerful. Couldn't stick to a promised date. A week later than originally promised.

17 April 2018
Unprompted review
USB Flash Drive logo

Reply from USB Flash Drive

Hi Dee,

Thanks so much for your feedback. Once again we do apologise for delivering your USB sticks 6 days later than first agreed. Delivering later than agreed is a very rare occurrence for us and I'm just sorry it happened on your order. We did organise a same day delivery as soon as the order came into our warehouse but we understand this doesn't make a late delivery acceptable.

Hopefully, you'll trust us with your future orders and we will be able to show you that our service is usually extremely efficient.

Many thanks again for your custom,

The USB Team

Rated 5 out of 5 stars

Great supplier for USBs

Their service and flexibility are excellent. Despite changing our order quite a bit it did not phase them Plus the order arrived two weeks early.

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Very good support. Straight forward from start to finish. Excellent quality USB's that will be used in our delivery as a charity, to advertise and support our project helping older people in the community to use computers and technology.

7 February 2018
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, arrived with free lanyards and individually packaged. Friendly account manager, although turnaround seemed quite slow and I had to chase for a visual proof. But delivered on scheduled date.

24 January 2018
Unprompted review
Rated 5 out of 5 stars

A very professional company

A very professional company, I have no problem recommending them, straightforward, upfront no scams and no quibble guarantees.
Unfortunately they were baldly let down by the delivery company they used as they could not do a promised delivery before lunch time on a Wednesday, then wanted me to collect the parcel from a collection point 2.5 miles away on the Friday, saying they could not access my address, so I told then to return the parcel to the sender however they managed to access my address on the Saturday morning and deliver the parcel ? Just a lazy late driver I suspect.
Just be sure to ask them not to use this delivery company, UPS, check their Trustpilot reviews Then you will see why.... just Google TrustpilotUPS. 93% BAD 4% Good, enough said !!!!

USB Flash Drive deserve better service than this from their delivery agents.

5 January 2018
Unprompted review

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