USB2U Reviews 

7,645
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more


Company details

  1. #3 of 47 best companies in Promotional items
  2. #3 of 9 best companies in Drives and storage service
  3. #3 of 22 best companies in Promotional products supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

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How this company uses Trustpilot

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5.0

All reviews

(7,645)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

These guys are excellent, super fast service and really helpful through the entire journey. I had an urgent requirement and these guy delivered. Tristan was particularly great to work with.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

USB2U 5star customer experience

USB2U can not do enough to help you choose & design your products, I had a lot of emails back & forth with Tristan changing the design & quantity and he was extremely friendly & helpful and once our design was finalised the goods were produced & delivered on a very quick turn around. I highly recommend this company.

2 April 2025
Rated 5 out of 5 stars

Great service/product

Great service, quick and very smooth process from ordering to mock-up design to having the products. Very happy and would use again.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had the pleasure of working with USB2U. The bamboo wireless chargers with our company logo were of great quality. Tristan was incredibly efficient, delivering everything on time and with such attention to detail. Highly recommend their services for anyone looking for high-quality, custom products for their events.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service, great product

Karen couldn't have been more helpful. Speedy replies and a lot of support answering all my questions with a helpful friendly attitude. Thank you very much, your assistance was much appreciated. Very pleased with the end product too- I will be back!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Problem solved

Problem solved! Having ordered 60 powerbanks elsewhere, I did not appreciate how difficult it would be to get them shipped to France for an expo due to the fact they are classed as dangerous/prohibited goods for transport.

At short notice Karen (from USB2U) and the team, got some branded, boxed and shipped in a day! Not only that, but they took care of the highly troublesome shipping, meaning that within 5 working days my order arrived in France.

I had spent hours, days even, trying to fix this problem and whilst “it was only a few powerbanks”, not having them would have been a bit of an issue for our Marketing Team.

So, thank you – you really did save the day for us!

WJ - Wilson Browne Solicitors, Northampton

3 March 2025
Unprompted review
Rated 5 out of 5 stars

USB2U are Legendary

USB2U are an easy company to work with, even if you are not definite of what you want they can help you make the decision without blinding you with options. The staff are fast and accurate, plus they are knowledgable and trustworthy too. I would definitely recommend them.

7 March 2025
Rated 5 out of 5 stars

Fabulous and quick service.

Really happy with the service provided. The gifts look great and super quick turnaround which our whole team was really impressed by. Karen was so helpful and communicative. Will definitely be using again for future wrap gifts!

2 March 2025

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