U.S. Career Institute Reviews 

4,086
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 498 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate and allows people to study flexibly at their own pace without feeling overwhelmed. Consumers also appreciate the supportive staff and informative course materials that make learning smooth and manageable for busy schedules. Some reviewers were not happy with the customer support provided, noting that instructors could be unresponsive or difficult to reach when assistance was needed. A few other people also felt that certain staff members were unhelpful and that getting timely replies to questions proved to be quite challenging.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy it is to navigate the platform... See more

Staff

Customers had positive experiences with staff, highlighting that teachers and support teams are consistently... See more

Product

Customers consistently note positive experiences with product, highlighting that the lessons are clear,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt replies and informative... See more

Website

Reviewers highlight positive aspects of the website, noting that the platform is easy to follow, navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy set up with read out loud lessons. Quizzes to test your knowledge. Professional, friendly instructors who respond to your questions or concerns. Several pay options to pay for programs. For peop... See more

Company replied

Rated 5 out of 5 stars

The layout is very simple and allows knowledge to retained with stress. The self paced curriculum helps with busy folks and busy life. Would recommend to anyone wanting to refresh their career or obta... See more

Company replied

Rated 5 out of 5 stars

I am very happy with you online school. I have everything I need to learn easily. I feel very supported with staff and all instructions are very clear and concise that make tasks easy and fast, you... See more

Company replied

Rated 5 out of 5 stars

Being a cancer survivor in the last year and disabled. As well being clean drug addict that has been clean for twenty seven years. This has been a great course, I did have experience with the subjec... See more

Company replied


Company details

  1. Educational institution
  2. Association or organisation

Written by the company

For over 45 years, U.S. Career Institute has provided high-quality, affordable, and career-focused distance education to students nationwide. In the last 10 years alone, we have supported over 100,000 students in achieving their educational and career goals. Our flexible, self-paced programs are designed to help individuals gain practical skills and advance their careers on their own schedule. We offer training for students at every stage, including those looking to complete their high school education, earn a career certificate, or pursue an Associate of Applied Science (AAS) Degree. With more than 30 programs available, students can graduate with a Career Certificate in as little as 4 months or earn an AAS Degree in as little as 16 months. Our curriculum is developed and reviewed by industry experts to ensure relevant, real-world training that meets today’s workforce demands. U.S. Career Institute is accredited by the Distance Education Accrediting Commission (DEAC) and maintains an A+ rating with the Better Business Bureau (BBB), reflecting our commitment to quality education and student success.

Your success in a new career is our #1 goal!

Written by the company

U.S. Career Institute's Career Coach Program
After completing your certificate course, our Career Coach Program is an included benefit that will give you one-on-one access to a Career Coach Specialist. Our course and Career Coach Program can prepare you with the skills needed to help you start your new career.

Risk-Free Review

5 Day Money-Back Commitment!

Take up to five full days to look over program materials. If you aren't 100% sure that you can enjoy a great new career, call our toll-free number any time within those first five days and we'll cancel your enrollment. No questions asked. You won't owe a single penny more, and we'll refund your first payment in full!

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,086)

462 reviews in the last 12 months

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Rated 5 out of 5 stars

Medical Billing/Coding Specialist new enrollment

The learning courses are good to follow and i like how the break the practice exercise up through the courses to let you refresh on what you've just learned. I just suggest there were hard copy books as I follow along well.

14 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We are thrilled to hear that you are enjoying the program and the practice exercises, Rolynn! While the programs are online, we are happy to provide optional book packs for our certificate programs that are available for purchase through the Downloads & Books page on your online student account or through Student Services. Please don't hesitate to reach out if you have any questions, we are always here to help. Best wishes in your continued studies.

Rated 5 out of 5 stars

New student

New student, but I have a question can I go to military or college after I get my diploma?

13 August 2026
Unprompted review
U.S. Career Institute logo

Reply from U.S. Career Institute

Congratulations on your enrollment, Michael! We are happy to have you as a student. U.S. Career Institute High School is accredited by the DEAC and MSA-CESS, both of which are recognized by the US Department of Education. U.S. Career Institute High School does not offer a college prep diploma track, which some colleges or intuitions may seek for admission. Students who plan to attend one of these colleges or intuitions may consider attending a community college before transferring. USCI does not guarantee the transferability of its credits to any other institution or acceptance of its diploma to meet college entrance requirements because acceptance of transfer academic credits and academic credentials to another institution is determined by the receiving institution. Institutions individually establish criteria for transfer credit acceptance based on many factors, including but not limited to: course content, final grade, credits per course, type of accreditation, etc. Should U.S. Career Institute High School graduates wish to continue their studies in a U.S. Career Institute non-degree or degree program, they will receive a credit for U.S. Career Institute high school vocational courses of equivalent rigor and content. Outside of U.S. Career Institute, we recommend discussing specific requirements with your military recruiter or college Admissions office. You are also always welcome to reach out to our High School Registrar with any additional questions at hsregistrar@uscareerinstitute.edu or (800) 347-7899, ext. 33682. We're happy to help and are excited to see you earn your high school diploma.

Rated 1 out of 5 stars

Don't choose this facade of a school do…

Don't choose this facade of a school do your research. Simply put they're not in the student national clearing house for a reason. There is 97% of schools widely that participate in the student national clearinghouse, even my high-school is listed in the database plus my diploma. They're not participating for a reason, do yourself a favor and don't waste your time.

1 August 2026
Unprompted review
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you for your suggestion. To clarify, being part of the National Student Clearinghouse is not an indicator of quality - accreditation and state approvals are - which we have. The National Student Clearinghouse is a 3rd party, non-profit organization that works with many schools. Schools may opt to use their services, but there is no evaluation of school quality, curriculum, teaching standards, business practices, etc. It is not a government, accreditation, certification or approval body. There is no positive or negative association with choosing to participate or not, it is simply a choice that schools make in whether to use their service or not. The main reason we would use this platform is for its transcript services. Since we are not a Title IV school (we do not offer government loans or grants) and have no need of the compliance portion of their software that tracks information for Title IV, we have opted for a friendlier and also widely used transcript platform, Parchment. As Parchment mentions on their website, they help "learners, academic institutions, and employers request, verify, and receive transcripts, diplomas, and other credentials through a comprehensive platform." One of the benefits of Parchment is that they are generally faster at sending transcripts than the National Student Clearinghouse. Having said that, we always appreciate suggestions and have reached out to our registrars to determine the appropriateness of switching to the Clearinghouse platform based on any feedback they may have received from other schools receiving our transcripts or students/graduates. Thank you again for your suggestion and please do not hesitate to reach out to the school at (800) 347-7899 if you have any other questions.

Rated 5 out of 5 stars

I am very happy with you online school.

I am very happy with you online school.
I have everything I need to learn easily.
I feel very supported with staff and all instructions are very clear and concise that make tasks easy and fast, you use short steps, simple words, and direct actions so anyone can follow along without getting confused.
Thanks.

8 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you so much for sharing, we appreciate hearing that you are happy with your experience and feel supported!

Rated 2 out of 5 stars

I’m asking for a refund this class was…

I’m asking for a refund this class was overpriced for the information and no certification is issued.

7 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Hello Sean - Thank you for sharing your feedback. We’re sorry to hear you feel the program was not a good value for you. We offer a variety of certificate programs designed to provide foundational education and prepare students for applicable industry certifications. We believe our programs are competitively priced and offer both pay-in-full and payment plan options to accommodate different student needs but understand our programs may not be the best fit for everyone's needs. Your specific program was developed by our experienced curriculum team with input from subject matter experts and is reviewed annually by advisory councils that include employers and professionals in the field. We recognize that our students come from varied backgrounds and have different learning styles and career goals, and our programs are designed to provide a strong foundation for pursuing entry-level opportunities and continued growth within the industry. Completion of our programs alone does not result in an industry certification; graduates earn a U.S. Career Institute Certificate of Completion attesting to their training. However, many of our programs, including this one, are designed to help prepare graduates for widely recognized, third-party-administered certification exams, and some offer reimbursement for eligible certification costs. Our Student Services team will be reaching out to provide additional information regarding your program and address your concerns. We appreciate your time.

Rated 4 out of 5 stars

The enrollment process is a breeze and…

The enrollment process is a breeze and so far the courses are good. A lot of information and long but good. As for getting any financial assistance or scholarships to help pay for it- that’s a little tricky depending on the course you choose. It’s doable but tricky. Since they don’t have FAFSA grants through student aid is not possible and private funds are harder to find so expect to pay out of pocket but hope for funding. If there were programs to help students pay for it I think students would be more willing to enroll.

8 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you for sharing your experience. We’re glad to hear that the enrollment process was easy and that you’re enjoying your coursework so far. We understand how important it is to be thoughtful about where you invest your money and to choose an education option that fits your budget and goals. U.S. Career Institute does not participate in Title IV federal loan programs. Instead, we focus on keeping our programs affordable and offer monthly payment plans to help make tuition more manageable. One benefit of this is that students can avoid the stress and long-term burden of interest-incurring student loans. We know this may mean students might explore other funding options and appreciate your feedback. We also work with military education benefits. We’re glad you chose U.S. Career Institute and wish you continued success as you work toward completing your program!

Rated 5 out of 5 stars

Everyone was there to answer all my…

Everyone was there to answer all my questions and I changed the course to fit the right role for the job I wanted. They changed everything without any questions. Thank you

6 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We are so glad to hear that you've felt supported and are now in the right program to fit your goals, Nancy - thank you for sharing!

Rated 4 out of 5 stars

So far easy to set up and work on…

So far easy to set up and work on course. Hope it continues.

4 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We are glad to hear everything has been going well and are always here to help, thank you!

Rated 4 out of 5 stars

Great course so far

Great course so far. I wish I got the updated CPT and ICD 10 2026 books with renewing my course and that the institute would provide several end of course practice exams. Besides that I like it.

4 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Great to hear, Markie - thank you! We appreciate your feedback and wish you the best in your continued studies.

Rated 5 out of 5 stars

I really enjoy reading and finishing my…

I really enjoy reading and finishing my first quiz. So excited and looking forward to do more. Thanks

7 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

This is fantastic and we are excited for you - congratulations, Swetha!

Rated 5 out of 5 stars

Everything is so easy to navigate and…

Everything is so easy to navigate and the enrollment process was super easy. The campus was extremely welcoming! I enjoy it already and look forward to completing the program at a more than satisfactory level.

6 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We’re so glad to hear that you found the enrollment process easy and that you’ve had such a welcoming experience. We’re excited to have you as a student and wish you continued success as you work toward completing your program, Misty!

Rated 5 out of 5 stars

Easy to enroll and get started!

I love that all my questions were answered right away. Love the format of the classes, can listen and read and take notes at the same time.

6 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

This is wonderful feedback and we love to hear that you're enjoying your experience. Thank you for sharing, Vonda!

Rated 5 out of 5 stars

New student

New student! So far fantastic experience!

5 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Congratulations on your enrollment, Suzanne! We are so glad to hear you are having a great experience so far. Thank you!

Rated 5 out of 5 stars

The ease of study 5 stars so far

The ease of study, all materials were extremely informative and helpful.
The instructor was very accommodating to my needs when contacted.
My study experience so far has been less intimidating than what I expected, thank you

5 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We are so excited to hear that your experience has been less intimidating than you expected and appreciate the wonderful review, Charmaine! Have fun in your continued studies and thank you for sharing.

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