Representatives are friendly, courteous, and professional from the moment they answer the phone. Their response is fast and they make sure they understand and address the reason for your call. This co... See more
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Based on these reviews
I am now a gun owner and have a full respect for Delta Defense's approach. It is not for the wild and wooly crowd that holds onto views that can be dangerous to others. It is common sense and... See more
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I am a member and called Delta Defese with some questions. It took no time at all to be connected to a live person who answered my questions very professionally. After sharing some personal experience... See more
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I am extremely happy that I joined the USCCA Family. Since I’ve become a member every interaction with someone from the USCCA Team has been outstanding. They truly care about me, my family, and that I... See more
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Company details
Written by the company
The U.S. Concealed Carry Association (USCCA) is an association of responsible armed Americans whose members get exceptional self-defense education, lifesaving training and self-defense liability insurance, preparing them for the before, during and after of a lawful act of self-defense. The USCCA is the largest, fastest-growing self-defense association dedicated to responsible gun owners.
Contact info
1000 Freedom Way, 53095, West Bend, United States
- 1-877-677-1919
- support@uscca.com
- www.usconcealedcarry.com
4.6
Excellent
126 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Michigan approved
Customer service was excellent and they understood my checks and balances. Very appreciative
15 April 2026
Unprompted review
They are kind informative and very…
They are kind informative and very thoughtful. They are true to their word, and you get exactly what they tell you.
6 April 2026
Unprompted review
Reply from USCCA
Thank you for your kind words! We’re glad to hear our team has been informative, thoughtful, and true to their word. Providing honest and reliable support is very important to us. We appreciate your trust and are grateful to have you as part of the USCCA community!
The Very Best Self Defense Insurance There is
I bought my USCCA policy years ago when I first obtained my concealed carry permit, shortly after buying my first pistol. I rest assured knowing that USCCA has my back in the event of a defense situation, because I live in a retreat state and if I were to defend myself, I surely would be taken to jail and would have to stand trial. If this were ever to happen, USCCA would bail me out of jail and pay my lawyer fees. They also send me an awesome magazine monthly full of useful articles and ads for firearms I haven’t seen yet. As far as customer service, USCCA’s is absolutely top notch. They answer their phones quickly and are easy to understand and are incredibly helpful. I’d also like to point out that other self defense liability insurance companies make you pay your bail and lawyer fees upfront, then they reimburse you. With USCCA, you never pay, they do. Whenever I find out that someone is a firearms owner, or even just into self defense, I tell them about USCCA. I don’t even tell them to say I referred them, even though there is a referral program, because I don’t want them to think it’s about that. I want them to know how great USCCA is and how important as a firearms owner, especially if you carry, that it is to have self defense liability insurance, and I know for a fact that USCCA is the best.
3 May 2025
Unprompted review
Reply from USCCA
Thank you for your thoughtful and detailed review! We’re honored to have earned your trust over the years. It’s great to hear you value the protection, education, and support we provide. We truly appreciate you sharing your experience and recommending us to others. Stay safe and thank you for being part of the USCCA community!
I accidentally ordered some books twice…
I accidentally ordered some books twice and I called them back to see how to return the extra books and get the credit back on my card. When I called them I was advised that they were supposed to catch double orders but they missed my order. They said to keep the books because it was under the dollar amount required for return and they issued a credit to my card. Excellent customer service!
24 March 2026
Unprompted review
Reply from USCCA
Thank you for sharing your experience! We’re glad our team was able to quickly resolve the issue and make things right for you. Providing simple, hassle-free solutions is what we strive for. We truly appreciate your kind words and your support!
I got a email with a promotional offer…
I got a email with a promotional offer and never received it after filling multiple times.
12 March 2026
Unprompted review
Reply from USCCA
Thank you for bringing this to our attention. We’re sorry to hear you’ve had trouble receiving your promotional offer.
We’d like to take a closer look and make sure you receive what you’re eligible for. Please give us a call at 877-677-1919 so we can review your account and get this resolved as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Their customer service is exceptional
Their customer service is exceptional. I’ve contacted them several times with questions on concealed carry and question on the gun give away I won. They where very knowledgeable and willing to find the information I needed.
10 March 2026
Unprompted review
Reply from USCCA
Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide the information and support you needed. Helping our members feel informed and confident is always our goal. Congratulations again on your giveaway win, and we appreciate you being part of the USCCA community!
Great customer service.
Always available when I have a problem or just a question! Always the most patient, and explaining things so I understand them. Love these guys!!
17 February 2026
Unprompted review
Reply from USCCA
Thank you so much for the kind words! We’re always here to help, whether it’s a quick question or something more in-depth. It means a lot to hear that our team has been patient and clear in their support. We truly appreciate you and are grateful to have you as part of our community!
Conceal to carry
I would like to say that I learned a lot of information within taking the Conceal to Carry course. I am now a gun owner and gained knowledge and skill . Very helpful and knowledgeable for those to know when, where, and how to use firearms. The coarse is 16 hours but is valid for 5 years. U carry solutions is a great place to learn. The instructors were very professional and helpful.
14 February 2026
Unprompted review
Reply from USCCA
Thank you for sharing your experience! We’re glad to hear the course provided you with valuable knowledge and skills as a new gun owner. Responsible training and understanding when, where, and how to safely use a firearm is incredibly important, and it’s great to know the instructors made a positive impact. We appreciate your feedback and are glad you had a great experience!
Epitome of Professionalism and Courtesy
Representatives are friendly, courteous, and professional from the moment they answer the phone. Their response is fast and they make sure they understand and address the reason for your call. This company;s customer service is what everyone wishes they got everywhere else. The business community should take notes.
4 February 2026
Unprompted review
Reply from USCCA
Thank you so much for taking the time to share your experience. We're proud to have a team that leads with courtesy, professionalism, and a strong commitment to helping our members. Hearing that we met your expectations means a great deal to us. Providing fast, attentive service is something we strive for every day, and it's wonderful to know it made a difference. We truly appreciate your support and look forward to continuing to serve you.
I have had nothing but positive…
I have had nothing but positive interaction with USCCA.
2 February 2026
Unprompted review
Reply from USCCA
Thank you for your kind words! We’re so glad to hear that your experience with the USCCA has been nothing but positive. Providing dependable, respectful support to our members is what we strive for every day. We truly appreciate you being part of our community!
Zero apprehensions, second thoughts, regrets, etc…
I don’t see it possible a person to leave anything other than 5, stars for what this organization offers and from what I’ve seen thus far; actually follow through with what it states. Rare!
30 January 2026
Unprompted review
Reply from USCCA
Thank you so much for your thoughtful words and support! We're honored to hear that you've had such a strong, positive experience with our organization. Our mission is to deliver real peace of mind by standing behind our members with reliable protection and follow-through—so it's incredibly rewarding to know that's exactly what you’ve seen. We're proud to be in your corner.
Everyone has Great Positive Energy
Everyone that I have spoken with is very knowledgeable. If they don't have an immediate answer to your question, they will find out and call you back with the correct and proper answer. Always happy, friendly, and energetic.
30 January 2026
Unprompted review
Reply from USCCA
Thank you so much for sharing your experience! We’re proud to have a team that not only brings great energy but also a genuine commitment to getting members the right answers—even if it means going the extra mile. Your kind words mean a lot to us and we’re truly honored to have your trust!
Excellent customer service
Excellent customer service, extremely professional and helpful. Two thumbs up 👍🏾👍🏾
24 January 2026
Unprompted review
Reply from USCCA
Thank you so much for the kind words! We’re thrilled to hear that you had a great experience with our team. Providing excellent service and support is what we strive for every day. Two thumbs up right back at you!
I am now a gun owner and have a full…
I am now a gun owner and have a full respect for Delta Defense's approach. It is not for the wild and wooly crowd that holds onto views that can be dangerous to others.
It is common sense and practical knowledge and the teaching of skill levels one does not come across everyday.
Hoping I am never in that frightful situation where a lethal weapon is your best or maybe only chance to keep others or yourself alive.
What Delta Defense offers is a legal support system and perhaps a way out of a bad situation turning against you.
24 January 2026
Unprompted review
Reply from USCCA
Thank you for sharing your thoughtful perspective. We’re honored to support responsible gun owners like yourself who value practical training, legal preparedness, and common-sense education. We wholeheartedly agree, owning a firearm comes with serious responsibility, and our goal is to equip our members with the knowledge, skills, and legal support they need should the unthinkable ever happen. We hope you never have to use it, but if you do, we’re here for you.
Excellent phone customer service!!!
22 January 2026
Unprompted review
Reply from USCCA
Thank you so much for the kind words! We're thrilled to hear you had an excellent experience with our phone support team. Providing helpful, professional service is what we strive for every day, and it’s great to know we hit the mark for you!
Reply from USCCA
Thank you for the feedback! We’re glad to hear you had a positive experience with our customer service team. Providing reliable and respectful support is something we take pride in. If you ever need anything in the future, we’re just a call away!
Great and caring people to deal with!!!…
The representative that I discussed my issue with was extremely professional and friendly. It's nice to know you have people covering your six if you need them!!!
Thank you!!!
Charlie Dixson
15 January 2026
Unprompted review
Reply from USCCA
Thank you, Charlie! We're so glad to hear your experience with our team was a positive one. Knowing you feel confident and supported means everything to us. We’re proud to have your six, always. Stay safe, and thank you for being part of the USCCA family!
I had a small issue and it was resolved…
I had a small issue and it was resolved quickly and easily, and I ended up better off than I thought I would. They were professional and eager to make sure I was satisfied great customer service.
13 January 2026
Unprompted review
Reply from USCCA
Thank you for sharing your experience! We’re thrilled to hear that your issue was resolved quickly and that our team exceeded your expectations. Providing excellent service and ensuring your satisfaction is always our top priority. We're glad we could turn things around for you!
Extremely valuable
This group provides a service you hope you will never need, BUT in the instance that you do these folks are the top of line partner. No hassle, straightforward, and extremely competent. Glad they are on my side!
5 January 2026
Unprompted review
Reply from USCCA
Thank you for the kind words. We completely agree — this is a service you hope to never need, but when the time comes, having the right team behind you makes all the difference. We’re proud to provide straightforward, reliable support when it matters most. Grateful to be on your side!
Outstanding Class information
The knowledge imparted was fantastic, timely, and showed a great deal of experience. Audience Q&A was funny, respectful, and valuable. I would recommend Stacey's class and instruction without hesitation.
11 January 2026
Unprompted review
Reply from USCCA
Thank you for the kind words and thoughtful feedback! We’re thrilled to hear that the class content was valuable, timely, and delivered with such expertise. Stacey puts a lot of heart into her instruction, and it’s wonderful to know it resonated with you. We’re especially glad the Q&A brought both insight and a few laughs—engaged audiences make all the difference. We truly appreciate your recommendation!
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