Product Feedback: I have no issues with the product—I really like the body wash and shampoo, and the boys enjoy using them too. Website Concerns: The site is not user-friendly. I can’t see wh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased the deodorant for my son, and it smells amazing. Really like that it comes in a solid consistency, as opposed to a liquid/cream roll-on, as it is less messy and doesn't get on his clothes.... See more
Company replied
I purchased Manly Body Wash for my sons & they love using it & even took it away with us to QLD & recently purchased the cooling wipes which they also love using. Their acne has improved so much tha... See more
Company replied
Manly products are brilliant, my husband, my self & my grand son all love the fragrance plus the natural ingredients & are using the shampoo, conditioner on a daily basis. We have used them now fo... See more
Company details
Written by the company
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Contact info
Australia
- help@usemanly.com
- www.usemanly.com.au
3.9
Great
253 reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Be caraeful
Be caraeful. If you buy from their website, they sign you up to a subscription
4 May 2026
Unprompted review
Reply from Usemanly
Hi Jason,
I’m really sorry to hear this, and I completely understand why it would feel frustrating. No one wants to feel like they’ve been signed up to something they didn’t intend to. I’m also sorry if this wasn’t clear on your end, that shouldn’t have caused any confusion.
If this has happened to you, you can absolutely cancel at any time, there’s no lock in or ongoing commitment. You can also cancel or manage your subscription anytime through your customer portal, or just reach out to us and we’ll take care of it straight away for you.
We genuinely want this to be a positive experience and really appreciate you giving us the chance to fix it.
Callum,
Founder, Manly
I had a similar experience where I…
I had a similar experience where I ordered what I thought was an entire kit as it was advertised on the website, and I only got a body wash and a deodorant. Meanwhile, I paid the price of what was advertised as an entire kit. There were also free gifts advertise, which I did not receive. When I contacted the company they gave me whatever bullshit explanation and that was the end of it. The advertising/marketing is misleading and it makes me wonder if their products are even legitimate.
These products are also extremely expensive. The marketing should not be this misleading in the customer service should be better.
19 March 2026
Unprompted review
Reply from Usemanly
Hi Jessica,
I’m really sorry reading this. I completely understand how frustrating it would be to feel like you didn’t receive what was advertised, especially when it comes to kits and free gifts. That’s not the experience we want anyone to have, and I’m sorry you felt dismissed when you reached out.
We take this kind of feedback seriously, especially around how our products are presented and communicated. It should always be clear what’s included, and if that wasn’t the case here, that’s on us.
We’ve reached out to you directly to look into this further. If you could please respond with your order details, we’d really appreciate the chance to properly review what happened and resolve your concerns.
We genuinely want to make this right for you.
Callum,
Founder, Manly
Reply from Usemanly
Hi Sheza,
Thank you for sharing this, we really appreciate it. It’s great to hear you’re enjoying the products and finding good value in them as well.
We’re always working to keep things effective and fairly priced, so feedback like this means a lot.
Thanks again for your support.
Callum,
Founder, Manly
I purchased this for my grandson for…
I purchased this for my grandson for Christmas. As a teenager i hoped that this would help him. He loves it and so have purchased again
1 May 2026
Unprompted review
Reply from Usemanly
Hi Margaret,
Thank you so much for sharing this. We love hearing that your grandson is back for a second time and still loving it. That’s the best kind of feedback.
It’s great to know the scent is hitting the mark and keeping him feeling fresh all day. That’s exactly what we aim for.
We really appreciate your support and for choosing Manly again.
Callum,
Founder, Manly
We had a little issue in the beginning…
We had a little issue in the beginning with backorder on products but once I received everything my boys fell in love with the Manly deondorant, body wash, shampoo, conditioner, body scrubber and scalp scrubber. They use the products every day.
17 April 2026
Unprompted review
Reply from Usemanly
Hi Layla,
Thank you so much for sharing this, and I’m really sorry again about the backorder at the beginning. We know how frustrating it is to place an order and then have to wait longer than expected, especially without having everything arrive straight away. That’s not the experience we want for you, and we’re continuing to improve our stock planning so this doesn’t keep happening.
We really appreciate your patience while we worked through that, and it means a lot that you stuck with us.
It’s great to hear your boys are now loving the full range and using it every day. That’s exactly what we hope for, products they actually want to use without being told.
Thanks again for your support and for having Manly in your home.
Callum,
Founder, Manly
I brought Manly for my grandson
I brought Manly for my grandson, this is his second time and he absolutely loves it, The smell is fresh and it keeps him smelling nice all day.
15 April 2026
Unprompted review
Reply from Usemanly
Hi Myree,
Thank you so much for sharing this. We love hearing that your grandson is back for a second time and still loving it. That’s the best kind of feedback.
It’s great to know the scent is hitting the mark and keeping him feeling fresh all day. That’s exactly what we aim for.
We really appreciate your support and for choosing Manly again.
Callum,
Founder, Manly
I purchased this for my son and loved…
I purchased this for my son and loved its effect so much that I purchased the bundle a second time!
23 April 2026
Unprompted review
Reply from Usemanly
Hi there,
Thank you so much for sharing this. Hearing that you loved the results enough to come back and purchase again really means a lot to us.
That kind of trust, especially when it comes to products for your son, is something we don’t take lightly. We’re so glad it’s been working well for you both.
We truly appreciate your support and for coming back for a second order.
Callum,
Founder, Manly
Scammed
Starting to suspect that I have been scammed! I placed an order in March! It’s showing as “label created” when I track it but it has never left the warehouse! I have sent reversal emails and have received zero communication from Manly!
Do not waste your money!
19 March 2026
Unprompted review
Reply from Usemanly
Hi Vedrana,
I’m really sorry you’re feeling this way. I completely understand why you’d be concerned seeing “label created” for that long with no movement, especially after reaching out and not getting a response. That’s incredibly frustrating and it’s not the experience we want you to have.
We are absolutely not a scam, but we have clearly let you down here with communication and visibility on your order, and that’s on us. You shouldn’t be left guessing what’s going on.
If you’re open to it, please send us an email with your order details and we will look into this immediately and give you a clear, honest update on what’s happening and how we’re going to resolve it.
I’m genuinely sorry for the stress this has caused. We’d really appreciate the chance to make this right for you.
Callum,
Founder, Manly
Don’t order
Don’t order! They can’t handle the demand for their expensive products. Very disappointed, was exited to try them but it takes too long to get.
15 April 2026
Unprompted review
Reply from Usemanly
Hi Veronica,
I’m really sorry about this. I can completely understand how frustrating it is to be excited to try something and then be left waiting. That’s a let down, and I get why you’d feel disappointed.
We’re not okay with leaving people in that position. If you’re open to it, please send us an email with your order details and we’ll jump on it straight away and sort it properly for you.
I really appreciate you calling it out, and I’d genuinely like the chance to turn this around for you.
Callum,
Founder, Manly
Been over a month and no update…
Been over a month and no update regarding shipment. Contacted two weeks ago & was told they are experiencing ‘high demand’ & will be shipping as soon as possible. Another 2 weeks. Nothing still. Though their website says ‘preparing package’ with my original buy date. Ridiculous.
14 April 2026
Unprompted review
Reply from Usemanly
Hi there,
I’m really sorry about this. Waiting over a month with no real update is incredibly frustrating, especially after being told it would be sorted and then hearing nothing again. I completely understand why you’re upset.
That kind of delay and lack of clear communication isn’t acceptable, and it’s not the experience we want you to have.
If you could please send us an email with your order details, we’ll look into this properly and give you a clear, honest update on where things are at and what happens next.
I really appreciate you calling this out, and I’d like the chance to fix it for you.
Callum,
Founder, Manly
The products themselves are good
The products themselves are good. But the last 2 orders I have had I have been told "lost by courier". Very frustrating.
14 April 2026
Unprompted review
Reply from Usemanly
Hi Prue,
Thank you for your patience, and I’m really sorry for the frustration this has caused. Having two orders marked as lost by the courier is incredibly disappointing, and I completely understand how frustrating that would be.
I can confirm that your order has been escalated on our end, and a replacement has already been sent out to you. We’ve also flagged this with the courier to help prevent this from happening again.
That said, you shouldn’t have to deal with this more than once, and we take that seriously. We’ll continue to monitor this to make sure your replacement reaches you without any further issues.
We really appreciate you sticking with us and for your understanding.
Callum,
Founder, Manly
Reply from Usemanly
Hi Allan,
Thank you for sharing this, I really appreciate it. It’s great to hear the body wash is working well and doing exactly what you need it to.
We’ve put a lot of focus into making sure it cleans properly without being harsh on the skin, so it’s always great to hear that coming through in real use.
Thanks again for giving Manly a go and for your support.
Callum,
Founder, Manly
Really great shampoo & conditioner
Really great shampoo & conditioner. My difficult son is very happy to use this product. Leaves his hair soft and clean. Actually thanked me (!) Nice, subtle, non- chemical, natural scent. Mum tested on her super sensitive scalp with coloured, ageing hair - mum loves it too. Dad got in on the act and now wants to use it. Please introduce a 1ltr bottle so we cut back on shipping costs and environmental impact.
8 April 2026
Unprompted review
Reply from Usemanly
Hi Kerri,
This is such a great one to read, thank you. When a “difficult” son is happy to use it and even says thank you, that’s a huge win.
We also love that it’s become a bit of a family product. Mum and Dad getting involved is something we hear more and more, and it’s great to know it’s working well even on sensitive, coloured hair.
We really appreciate the note about larger bottles too. It makes a lot of sense from both a cost and environmental point of view, and it’s something we’re actively looking at as we grow.
Thanks again for your support and for sharing your experience.
Callum,
Founder, Manly
Disappointing Experience!!!
Disappointed to say the least. Was excited to try these products and purchased through the Facebook promo.Signed up for a two monthly subscription. Subscription number #28369846546.
First order was made on Feb 25 2026 Order #59665. I ordered two of what I thought was a complete hygiene pack for my partner and also my 17 year old nephew, who is on the Autism Spectrum. Upon receiving the order on Monday 9 th March, I discovered that it was only the body wash and deodorant pack with FREE GIFTS of cooling wipes, scalp scrubber and body buffer ( no body buffer was in box) NO SHAMPOO AND CONDITIONER! The picture on the site showed shampoo, conditioner along with the body wash and deodorant with the FREE GIFTS. The picture on the site is very misleading and should only show what you will be getting in the order.
I contacted MANLY SUPPORT on Monday 9th March to inform them on missing body buffer and that I thought I had ordered the shampoo/conditioner as well, due to the picture on the site. On March 10 I was as instructed to take a photo of the box and what was inside it, as evidence that the body buffers were missing. Then on March 11 was given an apology about the missing buffer and told that a replacement would be organised and sent out. I informed them that I wanted to cancel the subscription, and went on the site and cancelled it. Subscription was cancelled on March 12 th and I was notified via email that it had been.
Didn't think any more about it until I received a notification from Australia Post on 2 April saying that another order was being prepared from MANLY and would be delivered Friday 10- Monday 13th April. I have reached out to MANY SUPPORT again to let them know that I had definitely cancelled the subscription and provided screenshots of the emails I had sent previously. No money has left my account as of yet, as I have DELETED my card from the SHOP APP. I also haven't heard back from MANLY SUPPORT about this supposed 'new order' yet.
I wish I had seen these other reviews on here before making the order in the first place.
If any money comes out of my account, I will be contacting ACCC and forwarding my complaints to them.
DO BETTER MANLY!
25 February 2026
Unprompted review
Reply from Usemanly
Hi Suzanne,
I’m genuinely sorry reading this. I can completely understand how frustrating and upsetting this whole experience has been, especially with the confusion around what was included in your order, the missing item, and then seeing another order being prepared after you had already cancelled. That’s a lot to deal with, and it’s not acceptable.
You’re absolutely right to expect that what’s shown on the website clearly reflects what you’re purchasing. If that wasn’t clear and led you to believe shampoo and conditioner were included, that’s on us and we need to do better there. The missing body buffer should also have been handled quickly and properly without any back and forth.
The most concerning part here is the new order notification after your subscription was cancelled. That should not be happening, and I completely understand why that would raise alarm bells. Please rest assured we are taking this seriously and will be reviewing your account and order history in full to make sure no further orders or charges go through.
If you could please send us a direct email with your order number and screenshots again, we will prioritise this immediately and provide you with a clear resolution. If anything has been processed in error, we will correct it.
I’m truly sorry this has been your experience. You’ve taken the time to explain everything clearly and you deserved a much smoother and more transparent process from us.
Callum,
Founder, Manly
Our Grandson loved his birthday present…
Our Grandson loved his birthday present
He said he smells ok at school even after sports
His hair also smells good
23 February 2026
Unprompted review
Reply from Usemanly
Hi Judy,
This is such a great one to read, thank you. Hearing that he’s feeling confident even after sports is a big win.
We love that he’s noticing the difference himself too. When they say they smell good, you know it’s working.
Really appreciate you choosing us for a birthday gift.
Callum,
Founder, Manly
This seems to be a scam website
This seems to be a scam website. I stupidly purchased looking at what I thought was really reviews and todate after two weeks since ordering have not had anything shipped as yet. They keep saying they will respond but response is very unclear and standard. Like an automatic reply. Bought 430.00 worth of goods and now very frustrated with myself to lose so much money. Trying to get the bank to help.
13 March 2026
Unprompted review
Reply from Usemanly
Hi Beatrice,
I’m really sorry to read this. I completely understand how stressful and frustrating this would feel, especially after spending that amount and not receiving clear updates. That’s not the experience we want anyone to have.
We are not a scam, and we take situations like this very seriously. It sounds like your order hasn’t been properly updated or communicated, which is on us to fix.
If you could please send us an email with your order number or the email used at checkout, we will look into this immediately and provide you with a clear update on your order. If there’s been a delay or issue, we will make sure it’s properly resolved for you.
I’m really sorry this has caused you stress. We’d really appreciate the chance to make this right.
Callum,
Founder, Manly
Manly is a great product for young men…
Manly is a great product for young men transitioning into Adulthood & keeping the hygiene balanced. My son really enjoys using the product, esp knowing it is formulated for his person I guess, so a win for us. Thanks ☺️✌️
4 March 2026
Unprompted review
Reply from Usemanly
Hi Nicole,
Thank you so much for sharing this. It’s great to hear it’s been a good fit during that transition stage. That’s exactly who we had in mind when creating the range.
We love that your son enjoys using it and feels like it’s made for him. That makes all the difference when building those everyday habits.
Really appreciate your support and kind words.
Callum,
Founder, Manly
very good love the body wash BUT I…
very good love the body wash BUT I ordered the nice nut wash as well but when I got my package I got 6 bottles of body wash I looked on all of the bottles at their instructions and they were all about how to use the ball wash when the bottle said body wash if I knew that this was going to be the same product I wouldn't of got as many
24 March 2026
Unprompted review
Reply from Usemanly
Hi there,
Thank you for your feedback, and I’m really sorry for the confusion with your order. I completely understand how that would have been unexpected.
Just to clarify, the “nut wash” and the body wash are actually the same formula. We’ve simply updated the name and packaging, which is why you received bottles labelled as body wash. The instructions referencing the other name are from the previous packaging.
That said, I understand this should have been made clearer at the time of purchase so there were no surprises. That’s on us.
If you have any questions or would prefer a different option, please feel free to email us and we’ll be happy to help.
Callum,
Founder, Manly
Love the products but I ordered…
Love the products but I ordered something on January 31st and I still don’t have it. Customer service keep saying they’re on top of it but won’t provide a date for when I will actually get my items, such a shame. They shouldn’t take orders they clearly can’t fulfill.
20 March 2026
Unprompted review
Reply from Usemanly
Hi there,
I’m really sorry to read this. Waiting that long without a clear delivery date is incredibly frustrating, especially after being told it’s being looked into but not given a proper answer. I completely understand why you’d feel this way.
We should not be leaving you without clear information on when to expect your order. That’s on us.
If you could please send us an email with your order number or the email used for the order, we’ll look into this properly and provide you with a clear update on your delivery.
Thank you for your patience and for being honest about your experience.
Callum,
Founder, Manly
The best thing that could happen to two teenagers
I received the body wash I bought for my two teenage sons. It’s a wonderful thing for them to be able to smell that good. The shipping was very fast, considering I live in California and you guys are shipping from Australia, all I can say is thank you very much for making this father very happy
17 March 2026
Unprompted review
Reply from Usemanly
Hi Juan Carlos,
This was such a great one to read, thank you for sharing it. Knowing your boys are smelling that good and that you’re a happy father because of it is exactly why we do what we do.
We’re also really glad it reached you quickly all the way to California. Getting orders across from Australia in good time is something we work hard on, so it’s great to hear that came through.
We truly appreciate your support and for trusting Manly with your family.
Callum,
Founder, Manly
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