Motion has been a very helpful tool for our team. We have AI take our meeting notes and create tasks for us, which are automatically scheduled for each team member. Each team member now comes into wor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Motion is an AI powered productivity platform that helps you organize work, manage projects, and keep your day on track without spending time planning. It brings tasks, schedules, meetings, emails, and documentation together and uses artificial intelligence to coordinate everything for you. The core of Motion is its AI task scheduling system. You can add tasks, set deadlines, choose priorities, and Motion automatically builds a smart daily plan that adjusts to meetings, changes, and new responsibilities. It removes the stress of constantly reorganizing your day. Projects in Motion can be created with simple prompts. You describe what you want to achieve or upload a document with requirements, and Motion generates tasks, milestones, timelines, and assignments. The project board then updates automatically as work moves forward. AI Employees act as virtual team members. Alfred works as an executive assistant who helps with daily planning, email drafting, and meeting preparation. Chip supports sales by drafting outreach messages, creating follow ups, and helping you stay on top of leads. Suki helps marketing teams by producing content drafts, building campaigns, and reducing repetitive work. Millie supports project management by organizing tasks, tracking progress, and keeping projects on schedule. Motion Docs provides a clean space to write, collaborate, create meeting agendas, build plans, and draft documents with AI assistance. The AI can summarize text, rewrite content, create outlines, extract tasks from long notes, and help you turn ideas into structured work. AI Sheets allows you to work with data in a simple spreadsheet environment. You can ask questions, generate formulas, analyze information, create tables, and let the AI automate repetitive tasks. It turns complex data work into a quick conversation. The AI Notetaker captures your meetings, records conversations, produces summaries, identifies key decisions, and prepares an agenda for the next call. Motion Inbox helps you turn emails and messages into actionable tasks so nothing gets forgotten. AI Chat ties everything together by acting as your workspace assistant. You can ask it to create tasks, build projects, draft documents, analyze a sheet, prepare a meeting brief, or help you plan the day. Overall, Motion gives you a calm and organized work environment where AI handles the coordination and you focus on the real work.
Contact info
United States
- support@usemotion.com
- www.usemotion.com
Replied to 19% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Motion revolutionized my workflow
Motion revolutionized my workflow. I run a production company; I have lots of different tasks in various stages running for a multitude of clients at any given time. With Motion, I setup projects and tasks, give items a deadline, priority, and estimated time to complete and Motion takes care of the rest. I don't have to worry if a project is going to meet a deadline anymore - in fact, most projects run ahead of schedule!
Expanse of possibilities to organize and improve workflows
I am still learning about how to use Motion, and there are so many capabilities I feel I'm just scratching the surface. The onboarding is very helpful , having some tasks already created to help you understand how it can work, and to lead you to create projects and explore the capacities is very helpful. I am in the early stages of building my structure but am looking forward to having that in place in time for 2026 so that for next year I will have everything in one place, easy to track and manage my workflows.
I like how easy it is to see my tasks…
I like how easy it is to see my tasks for the day with my events. I also appreciate how responsive the Motion team is to my questions and the all the tutorials available. The only thing I wish was that I could get all my clients to use it, it would make managing my projects 100x easier.
Great For Prioritization
Motion has been a fantastic experience. Like all programs, there is a small learning curve and you have to commit to the program. However, once you do, Motion sets your schedule so you can move from one task to the next. As someone who suffers from task paralysis when I have too many competing projects, motion takes over that thought process and allows me to just get to work.
Does good with scheduling tasks…
Does good with scheduling multiple tasks within multiple projects. But it has quite a few obvious UX/UI problems, which, I hope, eventually will be fixed.
The “Agents” part is practically useless.
Game changer for productivity
I have been using motion for a few months now, and its fantastic. I have used AI note takers before but my issue was what to do with all of them, the meetings were all separate so no way to group them together and the tasks that I had to do would end up in a list here or an email there etc, that all changed with motion. I love how i can go into a meeting, it spit out a summery (with a video as well for me) and the action points i can just click to add to my list, it then fills in my calendar with tasks based on importance, deadline etc and if i miss doing it at that time it just keeps moving it in my calendar until I complete. I also love that if i schedule a meeting it will just move my tasks for me. I know there is more to explore with this product that makes it even more valuable but this is just so good for my productivity.
Great software
Great software that is extremely useful.
Areas of improvement:
1. The price is a bit high.
2. Some of the pop-ups (task previews) can get in the way when you try to mouse over tasks and move them.
3. I think more settings could be provided to tune what Motion optimizes for when developing the schedule. For example, should motion try to minimize the number of overdue tasks, or minimize the maximum number of days for which any task is late? I get the sense that the Motion algorithm minimizes the number of overdue tasks, although this sometimes comes at a cost of having a handful of tasks that are scheduled extremely overdue. Minimizing the maximum number of days for which any task is late would mitigate this issue.
Other than these things the software is great and I would recommend, especially if you're a student.
Absolutely LOVE Motion
Absolutely LOVE Motion! I use it for work, keeping up with calls, and staying ahead of schedule with all things work and personal life. Highly recommend it! It will make your life easier.
My fault, but nothing short of an amazing experience from the Motion team in supporting me!
I accidentally re-signed for a free trial I’d already used (note to self: always double-check before signing up again!). The Motion team picked it up quickly, cancelled the subscription and processed a refund with clear, professional communication throughout. It’s been a difficult few months and their empathy and speed made a real difference. Massive thanks to the team, you’ve genuinely lifted a weight. I truly cannot thank you enough.
Really great experience in helping me…
Really great experience in helping me wrangle all my calendars and get productive
App is good but would like the AI employees feature now
I have loved the motion app thus far. The only complaint I have is that it was advertised that we could add on the virtual employees but when I inquired, I was told that this was not an option for accounts that were already established. This is a key feature that I am looking forward to experiencing.
This company told me I could extend my…
This company told me I could extend my trial for 7 days — which I did — and then they randomly charged me over $700 for something I never even subscribed to. No reminder, no notice, nothing. When I tried to get a refund, I reached out 4 times by email and through their support page and still got no reply. Feels like a borderline scam with zero customer service.

Reply from Motion
Motion has completely changed the way I do everything.
Motion has completely changed the way we manage projects and day-to-day tasks. It takes the overwhelm out of juggling calendars, emails, and reminders, and actually makes it easier to get important things done. The automation is a lifesaver and we feel way more in control of our time.
I tried Motion with skepticism and was convinced of its potential within a few hours.
Motion has permanently eliminated a constant worry from my mind: “Will we finish the project on time?”.
I work on multiple complex projects for various clients, and any unforeseen event forces me to readjust many pieces of the puzzle.
But thanks to Motion's AI management of my projects, I always know if I'm going to make it, and if not, what I need to adjust to get them back on track. Indispensable.
Translated with DeepL.com (free version)
Scam signed up for free trial never…
Scam signed up for free trial never received any further information after I signed up no access to platform no reply when asked, and thank god I used an unused card for signup they’ve tried every 3 days to take payment out of card for $400 I’ve not even logged in you would think they would know that

Reply from Motion
It's been great for me so far!
It is a learning curve but I love this
It is a learning curve but I love this! As someone with too many irons in the fire this is such a helpful tool and in long run will also save our companies $$.
Four stars out of five though I love it.
I've been using The Motion App for over a year now, and it has become an essential part of how I organize my day. I rely on it so heavily that when my account unexpectedly disconnected from my phone and wouldn’t reconnect, I genuinely felt lost. Unfortunately, getting in touch with customer service to resolve the issue was frustrating and slow. That is really the only reason I’m giving 4 stars instead of 5.
That said, there is so much to love about Motion. I especially appreciate:
The ability to sync all my calendars in one place
Project and task creation with adjustable time blocks
Recurring event scheduling that actually works with my workflow
A couple of features I’d love to see in future updates:
Fully customizable color coding for improved visual clarity
A more aesthetically pleasing, modernized user interface
Overall, I highly recommend Motion for anyone looking to bring structure and automation to their day. It’s a true game-changer for productivity.
Incredible Project Management Coordinator
Motion makes project management so much easier for me. As an agency that works with multiple clients, having these steps laid out and repeatable has allowed us to scale with efficiency. With multiple team members working on a single project, Motion streamlines this process and saves us hours on each project
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







