V4B Reviews 

294
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Both Claire Davies and Camelia Vibo have been outstanding in every way during the process of leasing a vehicle. Prompt and great commnication, everything was looked after - Thank you ladies, we can't... See more

Rated 5 out of 5 stars

Just leased a car through V4B. Right at the start they were exceptionally professional in being clear on delivery time expectations (no false promises to get the sale), pricing and any other question... See more

Company replied

Rated 5 out of 5 stars

Would Recommend V4B From start to finish I’ve had first class service, first I delt with Kayleigh, she was great even answered my emails at 10pm where I wasn’t expecting that what service !! T... See more

Company replied

Rated 5 out of 5 stars

Dave was easy to deal with and cover a number of different options when I was originally looking at the lease. Ellie did an awesome job of keeping me updated, answering my many questions and pushin... See more

Company replied

Company details

  1. Leasing service
  2. also in
  3. Car rental company

Written by the company

Car and Van Leasing Specialists. Est 1992. We specialise in personal and business vehicle leases with a fantastic range of vehicles on offer, any make and model, car or van, delivered direct to your door. Having been in business for 30 years and delivering cars to happy customers since 1992 we’ve seen some changes but our 100% commitment to find the best lease deal with fantastic service still remains.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(294)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great comms

Very punctual communications around the enquiry the proposal and finalising the order. The team kept me well appraised of the lead time and any developments for which thankfully there was very little change.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

By far the best lease company

I’ve had many lease vehicles from different companies over the years. I chose to go with V4B this time as they were great help, quick with a quote and on hand to help in anyway they could. V4B made it the best experience and I willl recommend them to anyone who is in the market for a new car.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I have had an amazing experience with V4B after finding them online.
Matthew was really helpful and sensational at getting us a great deal on an electric car.

Caitlin and the rest of.the team were really helpful with the queries I had after delivery and about the financing..

I have recommended them to Friends and Family.

Thank you

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly & professional

Great personal service from Shaun who strived to find me the best deal available. Highly recommend his friendly, professional service, always on hand for advice & chat via personal calls & email.

8 August 2023
Unprompted review
Rated 1 out of 5 stars

No response to repeated enquiries

Initially a fast response on a lease enquiry. After that Josh completely ghosted me - even after submitting a second enquiry. Might expect this on a dating app, but strange behaviour for a company that wants to make money. I can only assume they had better deals to close. Stay away.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

We have always leased our vehicles with…

We have always leased our vehicles with V4B either for business or personal purposes for the last 10 years and have always found them super efficient. From request of the vehicle to paperwork to door to door delivery, we would not use anyone else.

15 May 2023
Unprompted review
V4B logo

Reply from V4B

Dear Kim,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our business. We look forward to hearing from you again in the future.
Best regards,
V4B

Rated 5 out of 5 stars

Proper service with a personal touch

Proper service with a personal touch, that's my experience of V4B - and they managed to do what other leasing brokers could not. Despite having a few contacts in vehicle leasing, I had struggled for a few months to source what I was looking for. I was finally directed to V4B, who quickly grasped my needs, worked out what they needed to do and got on with it. As a first time business lease client they held my hand throughout and ensured that if my contact was away, a colleague seamlessly kept in touch. I've never felt like a simple number through the door, but a client whose name and details they remember and want to look after. Rich, Camelia, Yasmin....I'll be straight back to you in a couple of years when it's time to change. Thankyou / firmly recommended to others.

21 April 2023
Unprompted review
V4B logo

Reply from V4B

Dear Haywood,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our business. We look forward to hearing from you again in the future.
Best regards,
V4B

Rated 5 out of 5 stars

Could not recommend more

Each person I dealt with in B4B took the time to listen and answer all my questions. The whole experience was simple and made things so easy. Would recommend to anyone (and have already recommended a few friends) to go with V4B for all personal or business leases.

25 April 2023
Unprompted review
V4B logo

Reply from V4B

Dear Kamila Bell,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our business. We look forward to hearing from you again in the future.
Best regards,
V4B

Rated 5 out of 5 stars

⁣I recently leased a car from V4B and I would highly recommend

⁣I recently leased a car from V4B and I have to say, I was thoroughly impressed with their online leasing process. From start to finish, the process was seamless and easy to navigate. The website was user-friendly and provided all the information I needed to make an informed decision. Whenever I had questions or needed assistance, the customer support team was quick to respond and always helpful. They made sure I had a clear understanding of the terms and conditions before signing the lease agreement. Overall, I had an excellent experience leasing a car from V4B online and I would highly recommend their services to anyone in the market for a new car.⠀

9 March 2023
Unprompted review
V4B logo

Reply from V4B

Dear Nation Travel,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our business. We look forward to hearing from you again in the future.
Best regards,
V4B

Rated 5 out of 5 stars

Amazing service

Amazing service, very helpful and quick to respond to any questions or worries I might of had in leasing a car. I can truly say I would never use any other company.

24 March 2023
Unprompted review
V4B logo

Reply from V4B

Hi Donna,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our business. We look forward to hearing from you again in the future.
Best regards,
V4B

Rated 5 out of 5 stars

A Five Star Service

V4B were extremely helpful from the outset in helping me to order and get into a Tesla Model Y. Dave was quick to provide quotes and Caitlin was extremely efficient in following up on the documents and keeping me up to date on progress. I collected my Model Y and am delighted - thank you V4B. A five star service.

16 March 2023
Unprompted review
V4B logo

Reply from V4B

Dear Simon,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear you had a great experience with our business. We look forward to hearing from you again in the future.
Best regards,
V4B

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look