v4ink Reviews 35

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

WORST CUSTOMER SERVICE. GIVE NO REFUND AND KEEP ASKING FOR PHOTOS AGAIN AND AGAIN. NEVER ORDER ANYTHING FROM THIS COMPANY. ALSO LIFE OF TIME IS NOT HAS THEY INDICATE ON WEBSITE. DO NOT ORDER ANY THING... See more

Rated 2 out of 5 stars

I ordered 3 toner cartridges for my B&W Brother printer and a drum. Two of the cartridges were fine and lasted about 2100 pages each, but one had leaked and only printed about 300 pages. Now I'm rep... See more

Rated 2 out of 5 stars

First set of HP 200x I bought were fine, but of the last few sets I've bought, 2 or three out of each 4 pack of cartridges don't work satisfactorily. The tolerances are so poor that there is a constan... See more

Rated 1 out of 5 stars

The toner cartridges fit okay and my printer recognized them. The ink color was way light and it didn't last very long. I've had to take out the cartridges constantly and shake them vigorously so I... See more

Company details

  1. Printer Ink Refill Shop

Written by the company

A high quality compatible ink and toner cartridges supplier.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Installed a replacement cartridge

Installed a replacement cartridge, and the computer tells me there is 100% ink, but it prints just blank pages. Yes, I removed the plastic ink containment strip.

Update: after contacting V4ink and explaining that the replacement cartridge didn't work, they collected some additional information (excessively, in my opinion), and sent me two replacement cartridges. The one I have installed now works very nicely, but the printer sounds like a dying cow when it prints! I don't really know if that's the cartridge, but I haven't done anything else to the printer, so I'm assuming it's the cartridge.

17 March 2018
Unprompted review
Rated 1 out of 5 stars

They are TERRIBLE

They are TERRIBLE. I received tracking number in a timely manner, but the USPS tracking site says the package was never given to them,I send a question to V4ink customer service, and they say that it shows delivered 3 days earlier, not sure how that is possible, because that would be the day after I ordered it, and where are they tracking it VS the USPS site itself? They said they would look into it and get back to me an send another, I heard nothing for 2 days, I then sent a e-mail asking what was the status of replacement, no answer, sent a 3rd request, no answer. V4ink is a TERRIBLE company an can not be trusted. I ordered direct from them, not through Amazon. Amazon should drop these incompetent companies

10 December 2017
Unprompted review
Rated 5 out of 5 stars

Experienced amazing customer service.

I ordered a 2 pack of cartridges for my Brother brand printer off Amazon. The first one worked fine but the second one was smudgy. I posted a 3* review and mentioned that on Amazon and V4ink read it and contacted me and offered to send out replacements. They did right away and the new pack worked fine. This is old fashioned great service that I really appreciated. I never even thought to contact them but they have a warranty on their products so I was impressed that they took the initiative to contact me to get things right.

16 November 2017
Unprompted review
Rated 1 out of 5 stars

Arrived empty of toner

I received the toner cartridge with absolutely no toner...Someone forgot to fill it with toner! It did not even print one page. I paid $10.99, but Amazon is only refunding $8.79.

17 July 2017
Unprompted review
Rated 5 out of 5 stars

Better quicker

I ran out of ink at ,of course, a poor time and went to a shop to buy a new cartridge looked at the price went back home and pulled up Amazon and vink cartridges, quick simple and easy had them in two days half the price even with shipping and they work great. That's all folks..........

9 March 2017
Unprompted review
Rated 5 out of 5 stars

Best toner and ink cartridge site

They sell ink and toner cartridges compatible with multiple printer brands, and provide fully product supports on their website. I am satisfied with its quanlity and customer service.

5 July 2016
Unprompted review

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