Got 2 accounts that were instant locked, contacted support and heard they were going to replace them after I told them I was going to dispute the charge. After saying I would be ok with the replaceme... See more
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See what reviewers are saying
customer service takes too long and doesnt reply, but they are generous enough to always give refunds and give back rather than be greedy.
Bought an account, after playing there a few months, put some money in for the skins, then got permanently suspended for the reason that the account was originally botted. Wrote to a support in hope t... See more
Account didn't work and support was no help EDIT: Heard back from support team, logged into the account and it was banned until 6/9/2022 EDIT 2: Got another account from Admin team and it wasn't... See more
Company replied
1.9
Poor
179 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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very fast and trusted
31 December 2021
My account wasn't NA
My account wasn't NA, and I wasn't able to play with my friends. Please give me a refund or an NA account that works for me.
31 December 2021
Reply from Valorant Smurf Accounts
Hello Luke,
Sincere apologies for inconvenience caused! We have reached out to you on your email. Kindly join us on our LIVE chat support and we will resolve the issue without any hassles.
Kind regards,
Muhammad
Valorantsmurfacc
I am locked out of the account and I do…
I am locked out of the account and I do not know why...?
31 December 2021
Reply from Valorant Smurf Accounts
Hello Jerome,
Unfortunately, there had been a lock wave from Riot which resulted in hundreds of accounts being locked out. We have offered a free replacement to all our customers whose orders are within warranty period. If you haven't claimed a replacement previously, we are willing to waive the warranty period and provide you with a replacement. Thus, please join our LIVE chat support on website to claim your replacement.
Kind regards,
Muhammad
Valorantsmurfacc
Legit
Legit, fast, great support. The only thing i don't like is that there isn't a paypal payment option
29 December 2021
Unprompted review
Muhammad Was Very Useful.
21 December 2021
Unprompted review
Best support ever !
17 December 2021
Unprompted review
Spoke with mohammad and he was very…
Spoke with mohammad and he was very helpful, will send me an account later by email once admins check
17 December 2021
Unprompted review
Maria was helpful and fast solving my…
Maria was helpful and fast solving my issue.
16 December 2021
Unprompted review
was kinda skeptical since this is my…
was kinda skeptical since this is my first time buying an acc and i gotta say, im pretty satisfied. i didnt know how to log into the email so i can change my riot id but got help from someone by the name of emma, and she was fantastic.
15 December 2021
Unprompted review
Very diligent customer service
I talked with Maira who was very helpful, I had some issues with the account already having the agents selected on multiple accounts and the staff was very friendly and helpful. It took some time, but everything got resolved in a reasonable fashion given the circumstances.
11 December 2021
Unprompted review
Really fast
Really fast
Very Helpful
The name of the supporter was Muhammad
4 December 2021
Unprompted review
excellent services
Bought silver acc on EU, instant delivery! Super happy, thank you for the service
4 December 2021
Unprompted review
2nd time placing an order w/ issue
2nd time placing an order. There was an issue with my order, said payment failed but it was shown on my bank statement. Contacted customer service and Sophia got it settled away within minutes and delivered my order via email. Highly recommend.
1 December 2021
Unprompted review
Scammers
Scammers, wont give me the account.
DO NOT BUY!
Scamming for 30£ how sad of a human being can you be?
1 December 2021
Reply from Valorant Smurf Accounts
Your account has already been delivered to your email address. Kindly check your email inbox/spam folder. If any issues, please feel free to contact our LIVE chat support or email us at admin@valorantsmurfacc.com
Kind regards,
Admin
Valorantsmurfacc
Maira 10/10
Maira, Helped me solve my issue with a payment problem, provided me with great service and answered all my questions perfectly 10/10
29 November 2021
Unprompted review
Locked acc
Everything was good until the next time I logged in and my account was locked for 300 years
12 November 2021
Reply from Valorant Smurf Accounts
Firstly, I sincerely apologise for inconvenience caused. As you may not be aware of the situation, we are having an high influx of such complaints. There seems to be some issue with Riot as they are locking out accounts.
We will request you to bear with us as through to prepare replacement stock. Meanwhile, we request you to contact our LIVE chat support with your order number and we will take care of it from there.
Hoping to hear back from you soon.
Kind regards,
Muhammad
Valorantsmurfacc
Fantastic service
Emma was really helpful when i was not able to access my account, helped me to retrieve the password and allowed to login and overall account works great
7 November 2021
Unprompted review
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