Fitter fine should of brought door strips was promised by Trevor but fitter was given them and not told so used old ones,husband phoned up and man on phone told him that he was too busy to talk to him... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fitter fine should of brought door strips was promised by Trevor but fitter was given them and not told so used old ones,husband phoned up and man on phone told him that he was too busy to talk to him... See more
Company replied
If I could leave a 0 I would! The customer service for this company is non existent! Had the delivery turn up without even arranging a date in advance.Which then required assistance for the delivery d... See more
Just as the last review if there was reviewing in the -minuses this business would surely get a minus. When first entering the store the staff are so ungrateful rude and disrespectful. They make you f... See more
We have used this company in a previous home and now we have moved are using them again. We have had a large bedroom fitted by Ben with laminate flooring and as usual an exceptional job has been done.... See more
At Value Floors Our aim is to make buying Laminate, Engineered & Solid wood flooring easier and a whole lot less expensive. We have been a leading flooring retailer for the past 25 years, We are a family run business who are passionate about customer satisfaction. We ventured into on-line retailing as we seen a niche in the market for supplying top quality branded flooring at unbeatable prices. The main benefit of buying with confidence from is we provide a caring personal approach, yet you the customer will receive top branded flooring from manufacturers such as quick-step, ella, Unillin, Krono, Tuscan, Bacterio at the lowest internet prices, often below trade cost. Value Floors has access to millions of stock in our vast warehouse, waiting to be dispatched to you the customer as quickly as possible. Because we deal in volume you can save up to a 70% saving from high street prices on any discount laminate flooring, engineered flooring, solid wood flooring. The sales team are totally dedicated to offering the customer the highest quality products together with the highest possible level of customer service and satisfaction, resulting in the emphasis of the company being that customer satisfaction is of the highest priority. Ordering your new flooring could not be easier, either order securely on-line or telephone your order through to our sales team on 0121 777 0012
1142 Stratford Road, B28 8AE, Birmingham, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service, Called into Value Floors with my measurements, met salesman Trevor who explained how much underlay and packs of board I required , Choose the board type, Got the price which was well under the estimates I had from those other well known Do it yourself stores, My order from Trevor was delivered within 3 days,
I was able to lay the floor myself, The wife who wanted to get rid of the carpet, Has got her wish come true, Thanks to the Ace team.
I recommend them for your first choice of floor covering.
Richard Clancy.

Reply from Value Floors
We had a kitchen vinyl floor fitted and I managed to provide the wrong measurements! The fitter was really helpful and the staff in the shop were excellent, helping us get the right size as quickly and as cheaply as possible. We were really impressed!
We had our kitchen floor recovered with Quick Step Click. We have lived with it for a few weeks now so I feel I can give an honest review.
The product is excellent as recommended by Kieran and the service by Value Floors was an all round painless experience. They were very helpful and clearly know their stuff! The fitters, George and mate, were brilliant and did an excellent job. All round good experience and would highly recommend them to anyone! Thanks guys!
Went to Value Floors for laminate flooring for our office
Excellent service by Maz in store, and the fitting team were brilliant on the day. Really pleased with the finished job.
Great value for money.
Value Floors have also done jobs for family members who are equally as pleased

Reply from Value Floors
I found Value Floors to be excellent, both for service and for the price. It was the best price I could find for our laminate floor. We have just had it fitted (by our own fitter) and it looks amazing.

Reply from Value Floors
Brilliant service from start to finish, the staff were helpful and the price was excellent. Will be coming back to get my bedroom done!

Reply from Value Floors
Very efficient company, I've had my entire flat fitted by them and they did such a professional job. The fitters they use are very good, I was wary as I always am with workmen but no need to worry at all - the two guys who fitted my floor were so friendly and went above and beyond what they needed to do.
Brilliant value too, whatever your budget there will be a floor to suit as there's so much range in their shop. Went in recently and they now have an entire carpet room as I'm thinking of carpeting my living room and will use them again.

Reply from Value Floors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.