Jury out at the mo. Bought it as a throw over, but quite clearly would be best if it were attached to a fixed rail. Having a rail fitted now, but is an unexpected expense. The tent part of the aw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Tents, Caravan Awnings, Motorhome Awnings, Sleeping Bags, and Rucksacks. Camping in 2025, Vango continues the environmental efforts & created the new Earth Collection tents, which are made using 100% recycled materials!
Contact info
AMG Group, PA14 6TD, Port Glasgow, United Kingdom
- 01475 746 002
- info@vango.co.uk
- www.vango.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
vango faros 3 drive away awning
Bought a vango faros 3 drive away awning, i can really comment on it fully as ive only put it up quick on the drive, what ive seen it looks a very good awning, well made, plenty of tie down ropes and three ways to attach it to the van, by awning rail velcro straps to attach to the roof bars or storm straps that go over the van, standard pegs when you buy any tent or awning but i tend to buy rock pegs anyway, we are going out in it in the next couple of weeks so ill put another post on then with photos
Storm straps
I enquired about replacement storm straps for my vango air awning and they sent me them free of charge the next day . Absolutely outstanding customer service and a special mention to Karen who bent over backwards to help. I’m really impressed with my Vango air awning and will definitely buy same make in the future
Vango Kela 11 Awning Carpet
I was unsure on which carpet would fit/ replace existing carpet. Emailed Vango and got a swift response with information on what carpet I needed. I purchased carpet which arrived in 2 days, excellent service. Tried out new carpet in awning, excellent quality and fit was spot on. Would happily recommend Vango 👌
Vango F10 Radon UL1
I ordered a Vango F10 Radon UL1. It arrived very promptly. Easy to erect with several clever ideas worked in to the design. Surprisingly roomy and well ventilated. Excellent tent.
Bought a Sunlight Air awning
Bought a Sunlight Air awning for my Motorhome. It’s just right for what we needed, to provide extra space when staying somewhere more than a couple of nights. Relatively easy to put up but it definitely needs 2 of you. The beading to join it to your caravan or Motorhome was really, really tight, so much so that I needed to buy a joining kit (meant for drive away awnings, which this one isn’t) to enable me to attach it. Got that for £20 so no major issue. Then it joins a piece of cake. Takes around 30 mins to put up/down, not the 8-10 claimed by Vango. Good bit of kit 👍
Vango cove 3 low air awning
Vango cove 3 low air awning: so disappointing, only used once, doesn’t fit to our Ford transit van properly despite watching numerous videos how to erect.
Door entrance in Tunnel section doesn’t go opposite our van door without the awning overhanging on one side of the figure of 8 attachment on van awning rail. This design is rubbish and impractical, no space to put items in the tunnel section, also to me having two entrances is not an advantage. Complete nightmare and certainly would not recommend this awning.
I challenge a representative from Vango to put/attach this awning to our van so it is satisfactory and functional.
Bought a Balletto chair
Bought a Balletto chair. First problem - no instructions on how to open it and had to ask customer support. Second problem - no instructions on how to attach foot rest to chair and had to ask for help with that too, Third problem - the arms get extremely hot in the sun. So basically it's fine and provides what I wanted but its principal limitation is that no-one ever thought that a frail, elderly person living alone might conceivably have trouble with it.
Purchased cragmore 500 - disappointing
Purchased cragmore 500. Great tent for two person but the second time we put up the tent for what would be only the second night it was ever used, one of the main tent poles split down the middle compromising the stability of the tent structure. Raised this with Vango who said they don’t guarantee poles! Will not purchase or recommend their kit as a result of this
Faros lll Air Low
Perfect size for our camper-van, easy to put up with the AirBeam system. Great quality fabric.
No issues at all
Kela Driveaway Awaning Tall
Jury out at the mo. Bought it as a throw over, but quite clearly would be best if it were attached to a fixed rail. Having a rail fitted now, but is an unexpected expense.
The tent part of the awning is very good & the airbeam system is excellent.
A piece of the pegging elastic snapped first time out.
David in customer services sending out a replacement piece, not a major issue Would give a fuller review after using it more.
Brought a few things now of the web…
Brought a few things now of the web site great delivery and service.
Arden tailgate awning.
Got the tailgate awning as I like the concept, just attach to back of the car and bingo extra room. Easy enough to put up and plenty of adjustment to make it snug onto your car. The only thing I would add is a bungy cord or strap line to just sinch the awning onto the car to reduce drafts etc. Other than that great value and very practical. Happy car camping, all we need now is the weather and the midge to play nice 😬.
Good service, good product!
Product arrived promptly, was as described and was of good quality!
Bought a 1 person tent from them
Bought a 1 person tent from them. Good value for money and it saw me through the first couple of nights camping without any issues. Delivery was good, no issues overall. Recommended.
Vango Versos driveaway awning
Had Vango Driveaway awnings for a good number of years now and have always been highly pleased with them, I wanted to try an air awning but wanted to have the flexibility that allows me to set up according to the size and shape of the pitch , the Verso gives you this flexibility, it is a little on the heavy side but that is how all air tents and awnings are, so far so good, lots of features come built in.
I bought Omega 250 ground sheet
I bought Omega 250 ground sheet. When I started looking for it, it was sold out. I registered to the Vango website to be notified when available again. Two weeks ago I have received the notification and I placed the order the day after. I have received the item 2 days after, exactly what I wanted. Great service and fast delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








