This company is a SCAM. They argue and argue about refunds. The website has a typical refund policy EXCEPT when you try to use it they insist you either send to CHINA at your own expense or they’ll on... See more
Vanhallenamsterdam
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See what reviewers are saying
Van Hallen Melbourne is Chinese and is a total SCAM. I was told that the courier could not gain access for delivery. That was months ago. Since then I have had countless apologies and follow ups with... See more
Absolute disgusting quality clothing at a premium price! These clothes are the type that was manufactured in a back shed in a 3rd world country. I cannot believe the prices they charge for them, an... See more
I have experienced the very same case as Chloe reviewed on Trustpilot, no update or correspondence for 3 weeks then after dispute with paypal, suddenly they are sending updates and China shorts finall... See more
Nice stuff but snooty owner
Nice stuff but snooty service, some shop assistants are helpful but if you don’t hang your stuff back up prepare to be shouted at. Unless of course you’re there with a man in which case they will buzz around you and be very attentive.
This company is a total SCAM
Van Hallen Melbourne is Chinese and is a total SCAM. I was told that the courier could not gain access for delivery. That was months ago. Since then I have had countless apologies and follow ups with "Lily" who is either a talented English speaker or AI. Couldn't be more polite or concerned. No luck, no results! I paid for nothing! AVOID AT ALL COSTS! DO NOT BE FOOLED!
The goods were never delivered.
The goods were never delivered.
Company does nor exist
They juist take your money.
I thought it was a flannel shirt
I thought it was a flannel shirt, the images make it look like that, in the end it is a plastic shirt with a fake flannel pattern on the outside. What a total waste of money, avoid this scam shop at all costs.
Absolute disgusting quality clothing at…
Absolute disgusting quality clothing at a premium price!
These clothes are the type that was manufactured in a back shed in a 3rd world country. I cannot believe the prices they charge for them, and the lengths they goto to refuse a return for you! Steer clear from them!
Do not buy from here cheap knockoffs…
Do not buy from here cheap knockoffs colour bot the same, design different and definitely not silk. Outfit for the trash
I’ve been scammed… what I ordered and…
I’ve been scammed… what I ordered and received were not the same. Emailed queried this with no reply… RUN AWAY FROM THIS SITE!!!!
AVOID!
This company is a SCAM. They argue and argue about refunds. The website has a typical refund policy EXCEPT when you try to use it they insist you either send to CHINA at your own expense or they’ll only refund 20%. Their product name is Van Hallen Melbourne and the postage address on items received is Regents Park NSW but they will only accept goods for refund if you send to CHINA! Definitely do not go near them.
I order an item i could not track my… clothing not the same picture on Web fabric is not the same as stated
I order an item i could not track my parcel it was late arriving and it was not what I ordered compared to what the item was on the Web page fabric was not the same as the description can't return item as they will not answer any of my messages emails RUN AWAY FROM THIS COMPANY THEY ARE A RIP OFF A COMPANY YOU DO NOT GET THE ACTUAL ITEM THAT YOU WHERE LOOKING AT
Fancy name shonky business
I have experienced the very same case as Chloe reviewed on Trustpilot, no update or correspondence for 3 weeks then after dispute with paypal, suddenly they are sending updates and China shorts finally arrived, substandard quality of course. Fancy name shonky business, hope you go down soon and stop ripping people off.
I ordered a coat costing $99
I ordered a coat costing $99. When it arrived I had received the incorrect colour, after assessing the quality I realised it was very thin and cheaply made, definitely not worth $100. It is a coat I could’ve got off of shien for a quarter of the price. When emailing customer support their replies were prompt and within 24 hours, we went back and forth with some solutions but was told that I would need to sent the item back and pay for shipping which could be expensive. After suggesting a few alternative options they gave me a full refund without having to return the item. Although I will not be wearing the coat I still do appreciate how they handled the situation. In the future I wouldn’t shop here but I see improvement with customer service based on previous reviews. Hopefully in the future they will reduce the cost of items or increase the quality because I genuinely do believe what they advertise is false since the coat looked nothing like the pictures and says it is made In china.
Ordered a cashmere cardigan and found…
Ordered a cashmere cardigan and found the same photos on Temu for quarter of the price. Scam
Cardigan did eventually arrive from China not Melbourne as described on their website
It's a scam
I wish I had read the reviews on here before making a purchase. Echoing similar experiences as other buyers.
Scam company took my money 3 weeks ago…
Scam company took my money 3 weeks ago haven’t sent anything and won’t respond to anything
A big mistake buying
A big mistake buying. A total scam. Product received completely different from product on website.
SCAM BEWARE
SCAM BEWARE!
If I could give a 0 I would. I ordered a shirt and shorts for a Christmas present (3xl). Let's say they are more like a Small. The quality is appalling, they are not as described. And I cannot get a refund, they make all the excuses - offering a 10% refund in 'goodwill'. Absolutely disgraceful!
The clothes, if you can call them that, are only good to be used as cleaning cloths and even then I'd be surprised if they are any good!
Scam you will be appalled at what they…
Scam you will be appalled at what they send ...it is junk ...unwearable
Scam..Scam..Scam
Scam..Scam..Scam
They’ll take your money and post you out nothing but rubbish cheap unwearable clothing , nothing like what was on the website.
Do not trust this website
I bought a black "classic linen shirt" what arrived was a cheap polyester shirt that was not like the photo. Misleading advertising.
Scam website
Scamm website
products are not what you see on the website.
They sent it from China like 3 weeks later.
They don't do returns.
In best case scenario (after 5 emails)
they offered 10% return or 30 euros to refund.
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