Vanhallenamsterdam 

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Rated 1 out of 5 stars

This company is a SCAM. They argue and argue about refunds. The website has a typical refund policy EXCEPT when you try to use it they insist you either send to CHINA at your own expense or they’ll on... See more

Rated 1 out of 5 stars

Van Hallen Melbourne is Chinese and is a total SCAM. I was told that the courier could not gain access for delivery. That was months ago. Since then I have had countless apologies and follow ups with... See more

Rated 1 out of 5 stars

Absolute disgusting quality clothing at a premium price! These clothes are the type that was manufactured in a back shed in a 3rd world country. I cannot believe the prices they charge for them, an... See more

Rated 1 out of 5 stars

I have experienced the very same case as Chloe reviewed on Trustpilot, no update or correspondence for 3 weeks then after dispute with paypal, suddenly they are sending updates and China shorts finall... See more

All reviews

(326)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Nice stuff but snooty owner

Nice stuff but snooty service, some shop assistants are helpful but if you don’t hang your stuff back up prepare to be shouted at. Unless of course you’re there with a man in which case they will buzz around you and be very attentive.

30 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is a total SCAM

Van Hallen Melbourne is Chinese and is a total SCAM. I was told that the courier could not gain access for delivery. That was months ago. Since then I have had countless apologies and follow ups with "Lily" who is either a talented English speaker or AI. Couldn't be more polite or concerned. No luck, no results! I paid for nothing! AVOID AT ALL COSTS! DO NOT BE FOOLED!

23 May 2025
Unprompted review
Rated 1 out of 5 stars

I thought it was a flannel shirt

I thought it was a flannel shirt, the images make it look like that, in the end it is a plastic shirt with a fake flannel pattern on the outside. What a total waste of money, avoid this scam shop at all costs.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgusting quality clothing at…

Absolute disgusting quality clothing at a premium price!

These clothes are the type that was manufactured in a back shed in a 3rd world country. I cannot believe the prices they charge for them, and the lengths they goto to refuse a return for you! Steer clear from them!

6 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!

This company is a SCAM. They argue and argue about refunds. The website has a typical refund policy EXCEPT when you try to use it they insist you either send to CHINA at your own expense or they’ll only refund 20%. Their product name is Van Hallen Melbourne and the postage address on items received is Regents Park NSW but they will only accept goods for refund if you send to CHINA! Definitely do not go near them.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

I order an item i could not track my… clothing not the same picture on Web fabric is not the same as stated

I order an item i could not track my parcel it was late arriving and it was not what I ordered compared to what the item was on the Web page fabric was not the same as the description can't return item as they will not answer any of my messages emails RUN AWAY FROM THIS COMPANY THEY ARE A RIP OFF A COMPANY YOU DO NOT GET THE ACTUAL ITEM THAT YOU WHERE LOOKING AT

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Fancy name shonky business

I have experienced the very same case as Chloe reviewed on Trustpilot, no update or correspondence for 3 weeks then after dispute with paypal, suddenly they are sending updates and China shorts finally arrived, substandard quality of course. Fancy name shonky business, hope you go down soon and stop ripping people off.

22 January 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a coat costing $99

I ordered a coat costing $99. When it arrived I had received the incorrect colour, after assessing the quality I realised it was very thin and cheaply made, definitely not worth $100. It is a coat I could’ve got off of shien for a quarter of the price. When emailing customer support their replies were prompt and within 24 hours, we went back and forth with some solutions but was told that I would need to sent the item back and pay for shipping which could be expensive. After suggesting a few alternative options they gave me a full refund without having to return the item. Although I will not be wearing the coat I still do appreciate how they handled the situation. In the future I wouldn’t shop here but I see improvement with customer service based on previous reviews. Hopefully in the future they will reduce the cost of items or increase the quality because I genuinely do believe what they advertise is false since the coat looked nothing like the pictures and says it is made In china.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

I wish I had read the reviews on here before making a purchase. Echoing similar experiences as other buyers.

12 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM BEWARE

SCAM BEWARE!
If I could give a 0 I would. I ordered a shirt and shorts for a Christmas present (3xl). Let's say they are more like a Small. The quality is appalling, they are not as described. And I cannot get a refund, they make all the excuses - offering a 10% refund in 'goodwill'. Absolutely disgraceful!
The clothes, if you can call them that, are only good to be used as cleaning cloths and even then I'd be surprised if they are any good!

27 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam..Scam..Scam

Scam..Scam..Scam
They’ll take your money and post you out nothing but rubbish cheap unwearable clothing , nothing like what was on the website.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam website

Scamm website
products are not what you see on the website.
They sent it from China like 3 weeks later.
They don't do returns.
In best case scenario (after 5 emails)
they offered 10% return or 30 euros to refund.

2 August 2024
Unprompted review

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