I’ve been looking for a genuinely good-quality alcohol-free vanilla product, and I’m delighted to have found Vanilla Etc! The quality is absolutely fantastic. It’s lovely to find a company offeri... See more
Company replied
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As per company decription - products as good as suggested. Delivery went as planned, good value, but the main thing is product quality of course and ... spot-on. Would not hesistate to place fur... See more
Company replied
Package arrived today, beautifully wrapped, and once opened an aroma of high quality vanilla filled the room. Sweetly surprised to find a couple of recipes included in the delivery which brought a s... See more
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I would definitely recommend vanilla pods uk. I have ordered pods before which are much cheaper than the super market and they despatch really quickly, almost the next day. Since the name has changed... See more
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Company details
Written by the company
We are a family-run business based in Yorkshire. We strive for the highest quality products and customer service that we are able to deliver. Crucial to your culinary success is getting the best ingredients, whether you are a professional chef or an enthusiastic amateur. For truly exceptional vanilla at a realistic price, we offer you a complete range of high-quality products to enhance your dishes. Supplying Madagascan Grade A Gourmet Vanilla pods, Vanilla Powder and our very own made 'In House' Vanilla Extracts and Vanilla Bean Paste to suit a variety of recipes, the taste is consistently delectable, we promise! We import directly from Madagascar, the capital of the vanilla world, to provide you with premium grade 'A' vanilla products.
Contact info
Unit 5 - 6, Oakwood Business Park, BD21 3EQ, Keighley, United Kingdom
- 01535280021
- info@vanillaetc.com
- www.vanillaetc.com
4.9
Excellent
247 reviews
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The customer service was outstanding
The customer service was outstanding, and the shipping speed was impressive. The product quality surpasses that of other places.
23 December 2025
Unprompted review
Reply from Vanilla Etc Ltd
Hi Natasha, thank you for your kind words. We try our best to produce the best products and provide the best customer service that we can. We hope you continue to enjoy using our range of Vanilla products. From the team @ Vanilla Etc.
Reply from Vanilla Etc Ltd
Hi Lindsey, thank you for leaving us a review. We hope to see you again soon. Many thanks from the team @ Vanilla Etc
Reply from Vanilla Etc Ltd
Hi Harry, thank you for your review and we hope you enjoy using your vanilla. Merry Christmas from the team at Vanilla Etc.
Excellent
Great customer service and shipped quickly. Excellent product aswell better than anywhere else.
30 November 2025
Reply from Vanilla Etc Ltd
Hi Luke, thank you for your review :) We are glad you are happy with your vanilla. Merry Christmas from all of us at Vanilla Etc.
Great quality
This is a lovely product ( not all vanilla is equal!) sent very fast. Will be returning. Thank you
6 November 2025
Unprompted review
Reply from Vanilla Etc Ltd
Thank you for taking the time to leave us a review, it is truly appreciated. Its great to hear you are happy with your Vanilla and the service we provide. We look forward to seeing you again soon, from the team @ Vanilla Etc.
Reply from Vanilla Etc Ltd
Hi Elizabeth, Thank you for taking the time to leave us some feedback!! It's greatly appreciated. We really hope you enjoy using your vanilla and hope to see you again soon. Many thanks, from the team @ Vanilla Etc.
always good service and great product!
4 November 2025
Reply from Vanilla Etc Ltd
Hi Brian, thank you for your lovely feedback. We hope you enjoy using your vanilla. Look forward to seeing you again soon. From the team @ Vanilla Etc.
What's not to love?
It was easy to order, it came on time and was what I wanted. What's not to love ❣️
1 November 2025
Reply from Vanilla Etc Ltd
Hi Neil, thank you for taking the time to leave us a review. It's great to hear you are happy, we aim to please. I hope you enjoy using your vanilla :) Many thanks, from the team @Vanilla Etc.
Reply from Vanilla Etc Ltd
Hi Sean, thank you, thank you, thank you :)
Reply from Vanilla Etc Ltd
Thank you for taking the time to leave us a review, it is much appreciated. Glad you like the smell of vanilla as much as we do!! Look forward to supplying you again soon. Many thanks from the team @ Vanilla Etc
Poor delivery
Although I paid for next day delivery, it took a total of 3 days to arrive and FedEx app not helpful at all.
2 September 2025
Reply from Vanilla Etc Ltd
Hi Enrico, I’m really sorry again about the trouble with your recent delivery. As we explained over email, we refunded your shipping costs as soon as we knew about the first delay, and then unfortunately FedEx caused another hold-up which was completely outside of our control.
You first ordered with us back in January 2024 and until now we’ve never let you down. We truly value your support and would love to keep being your vanilla supplier going forward.
As a small business, reviews have a big impact on us, so if you feel we did our best to put things right, we’d be very grateful if you might consider updating your review. Either way, thank you for giving us the chance to make this right and for being a customer.
Many thanks, from the Vanilla Etc team
Excellent communication and great site
28 August 2025
Reply from Vanilla Etc Ltd
Thank you for your feedback, it is much appreciated by the Vanilla Etc team.
Beautiful product in a good sized…
Beautiful product in a good sized quantity. Perfect service too. Thank you m!
3 August 2025
Reply from Vanilla Etc Ltd
Thank you for leaving us a review, its fantastic to hear you are happy with our products and service - we do our best to please :) We hope to see you again soon. Enjoy your Vanilla, from the team at Vanilla Etc.
Reply from Vanilla Etc Ltd
Hi David, Thank you for your review and for your repeat business!! Many thanks, from the team @ Vanilla Etc.
Reply from Vanilla Etc Ltd
Hi Ms Roses,
Thank you for your 5* review of our products (vanilla pods, powder & alcohol free). It's great to know our customers enjoy a variety of our vanilla products.
The team @ Vanilla Etc
Reply from Vanilla Etc Ltd
Hi Kim, Thank you for your 5* review. We hope you enjoy your Madagascan Gourmet Vanilla Pods.
The team @ Vanilla Etc :)
Great service and the vanilla powder is…
Great service and the vanilla powder is excellent
3 April 2025
Reply from Vanilla Etc Ltd
Hi Hazel,
Thank you for your 5* review of our Madagascan Premium Vanilla powder.
Happy baking.
The team @ Vanilla Etc
Always good quality beans!
1 April 2025
Reply from Vanilla Etc Ltd
Hi Susan,
Thank you for your 4* review of our Madagascan Gourmet Vanilla Pods.
The team @ Vanilla Etc Ltd
Excellent quality of pods
Excellent quality of pods. Very person centered customer care. This was a repeat order and there will be many more.
7 February 2025
Reply from Vanilla Etc Ltd
Thank you for taking the time to leave us a review. It's great to hear you are pleased with our gourmet vanilla pods, we love them too! We look forward to supplying you again soon. Happy baking :) From the team @ Vanilla Etc.
Reply from Vanilla Etc Ltd
Thank you for your 5* review of our products Ailsa. We always aim to dispatch orders the same where possible and it's great to know this is appreciated.
Happy baking.
The team @ Vanilla Etc
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