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Vapable Reviews 461

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products, often noting their reasonable prices. Many people appreciate the ease of ordering online and the excellent customer service, which includes regular updates and quick dispatch. The company is frequently highlighted for its reliability and wide selection of products, making it a preferred choice for many years. However, some customers mentioned occasional issues, such as not receiving the correct number of items in an order or a specific product not being available in their preferred size.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with product, consistently praising the quality, fair pricing, and wide... See more

Service

Reviewers mention positive feedback about service, consistently describing it as fantastic, excellent, and... See more

Order

Reviewers highlight positive aspects of order, consistently praising the speed and accuracy of order... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality products, reasonably priced with free delivery on orders over £20. Ordered items my second order placed with Vapable on Thursday P:M delivered Friday A:M. Will use again and again. Custom... See more

Company replied

Rated 5 out of 5 stars

I have a thing for lemon drizzle and Vapable came up on a search. Excellent value on the mix. I purchased nine different flavours typical 15% to 20%. One of the choices said 5% to 10% so I guess I w... See more

Company replied

Rated 5 out of 5 stars

I really CAN NOT praise Vapable enough. What a great company!!! Everything is absolutely spot on - prices, their range of DIY concentrates, especially their own Vapable range, customer service, spee... See more

Company replied

Rated 5 out of 5 stars

Good product and price. Very fast delivery. On the whole a very good experience. What is unfortunate are the subsequent requests for a review. Ignore and delete. Up pops another one. Annoying. I was... See more

Company replied


Company details

  1. #28 of 127 best companies in Electronic cigarette store
  2. #5 of 66 best companies in Flavours, fragrances and aroma Supplier
  3. #23 of 121 best companies in Vaporiser shop

About Vapable

Written by the company

We've helped thousands switch from smoking to vaping with high-quality products, expert advice, and reliable service. Whether you're a complete beginner or a seasoned vaper, we have everything you need to get started or upgrade your setup. Shop thousands of products from all the top brands. From compact pod kits and powerful box mods, to coils, tanks, and accessories, we’ve got the perfect option for every vaping style.

We have a huge e-liquid selection, with over 700 different flavours, across £1 liquids, the latest 50/50 nic salts and hundreds of shortfills with customisable nicotine strength and VG/PG ratio - all with great mix & match deals to help you save money. We’re also the UK’s leading supplier of DIY e-liquid ingredients, offering around 1,000 flavour concentrates at unbeatable prices. If you need any help to get started, we have a range of handy guides, tutorials, tools and calculators.


Contact info

4.9

Excellent

TrustScore 5 out of 5

461 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer of 10yrs

Customer of 10yrs. Wide range of products, great prices and superfast turnaround of orders.

16 January 2026
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Reply from Vapable

Thank you so much for your loyalty over the past 10 years! Your continued support means a great deal to us, and we look forward to serving you for many more years to come.

Rated 5 out of 5 stars

Reliable online trader, auto age check, have used many times. Great Prices.

Totally a lot better than buying your nicotine shot face to face, lots of great prices on vape flavours and lots of options too. You can get like 50 vape shot delivered to you £30. Also they stock everything you need such as: bottles, concentrates, short fill, long fill, 1 litre PG and VG, even five litres or more. They even sell the individual 10ml you get in the shop.

Simply stock up and you’re good to go for as long as you want.

Also check out there discounted/sales section, I got 100ml bottles of concentrate for under £5 er.

3 November 2025
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Reply from Vapable

Thanks for the great review! We’re really glad you’re happy with our prices, range, and convenience, and that the age-check system works smoothly for you. Appreciate you highlighting our bulk options and sale deals — we look forward to serving you again soon!

Rated 5 out of 5 stars

Order 5pm friday delivered Tuesday and…

Order 5pm friday delivered Tuesday and the staff are very good and helpfull

12 January 2026
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Reply from Vapable

Thanks for the order and the kind review. Getting stuff out quickly has always been a top priority for us. We'll do our best to be just as quick next time!

Rated 5 out of 5 stars

Fabulous service

From ordering on my phone to delivery -24 hrs.These guys are great.give advise if needed to if you go in person.Been using them since they first opened the unit ..and before.

9 January 2026
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Reply from Vapable

Thank you for the great review! We’re really pleased you’re happy with the service and delivery. Your continued support since the early days means a lot to us, and we’re always happy to help with advice whenever needed.

Rated 5 out of 5 stars

The best vaping company that i have…

The best vaping company that i have ever dealt with. Delivery is very quick when i telephone they are superb. Huge range of flavours. Their diy vaping section is tremendous.

9 January 2026
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Reply from Vapable

Thank you for the great review! We’re really pleased to hear you’re happy with our quick delivery, customer service, and wide range of flavours. It’s also great to know you’re enjoying our DIY section. We truly appreciate your support!

Rated 5 out of 5 stars

Goods despatched same day of ordering…

Goods despatched same day of ordering and received next day

9 January 2026
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Reply from Vapable

Thank you for your review! We’re glad to hear your order was despatched the same day and arrived the next day. We really appreciate your feedback and your support!

Rated 5 out of 5 stars

Good site

Good site, excellent service and delivery

8 January 2026
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Reply from Vapable

Thank you for your review! We’re pleased to hear you’re happy with our site, service, and delivery. We really appreciate your support!

Rated 1 out of 5 stars

Didn’t receive package

Didn’t receive package, if it is with a neighbour they didn’t tell me they left it with anyone, they took a picture of my door and gave me no way to find it.

8 January 2026
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Reply from Vapable

Thank you for bringing this to our attention, and we’re really sorry to hear about the issue with your delivery. This certainly isn’t the experience we want for our customers.

Please contact our customer support team as soon as possible with your order details, and we’ll investigate this with the courier and work to resolve it for you quickly. We appreciate your patience and the opportunity to put this right.

Rated 5 out of 5 stars

perfection as always

Always reliable, readily stocked, quick dispatch, friendly service. Have dealt with for years. An absolute joy to shop from

8 January 2026
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Reply from Vapable

Thank you for your kind words! We’re delighted to hear you’ve found us reliable over the years, with quick dispatch and friendly service. Your loyalty truly means a lot to us — it’s always a pleasure serving you!

Rated 5 out of 5 stars

Vapable the Best of the best.

Always on the ball, never been let down, honest answers to questions, delivery unbeatable.

7 January 2026
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Reply from Vapable

Thank you for such a brilliant review! We’re delighted to hear you’ve always found us reliable, helpful, and fast with delivery. Your support means a lot to us — thanks for choosing Vapable!

Rated 4 out of 5 stars

Fast delivery is Vapable's USP

Fast delivery is Vapable's USP
Weekday morning orders arrive the next day without additional cost. My orders comprise multiple items but I've only had one (minor) error from the firm in maybe 40 orders. I have docked one star because a couple of my favourite flavour concentrates are no longer stocked and I am having to modify my recipes.

8 January 2026
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Reply from Vapable

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that our fast delivery and order accuracy have consistently met your expectations, especially across so many orders.

We’re sorry to hear about the discontinued flavour concentrates — we know how frustrating it can be to adjust tried-and-tested recipes. Stock changes are sometimes unavoidable due to supplier availability, but feedback like yours helps guide future range decisions.

Thanks again for your loyalty and for sharing your experience.

Rated 5 out of 5 stars

Super

As always. Super. High, consistent quality. Fast delivery.

7 January 2026
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Reply from Vapable

Thank you for your continued support! We’re really glad to hear you’re happy with the quality and fast delivery — it means a lot to us.

Rated 5 out of 5 stars

Great service

Great service. Very reasonably priced.

1 January 2026
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Reply from Vapable

Thanks. We really appreciate the kind review and are very happy you've had a good experience shopping with us.

Rated 5 out of 5 stars

Blue Ice.

Arrived on time and well packaged have mixed and let steep for a week very nice ice flavour. Yes will purchase again. Thanks Vapable.

29 December 2025
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Reply from Vapable

Thanks for the great review.. And thanks for ordering from us. It is much appreciated.

Rated 5 out of 5 stars

Vapable were very helpful and…

Vapable were very helpful and communicative when it came to getting my order to me right before New Year's Eve when UPS weren't available. Products are always great

30 December 2025
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Reply from Vapable

Thanks. We really appreciate the kind review and are very happy you've had a good experience shopping with us.

Rated 5 out of 5 stars

Quick Delivery

Despite it being Christmas/New Year time, the delivery was very quick.

29 December 2025
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Reply from Vapable

Thanks for the order and the kind review. Getting stuff out quickly has always been a top priority for us. We'll do our best to be just as quick next time!

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