Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received... See more
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See what reviewers are saying
I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my... See more
I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was d... See more
Even when things go wrong Vape Simple are on it. My recent order didn't arrive (most unusual), so I emailed customer service. I received a very quick & polite response explaining the cause of the dela... See more
Company details
Written by the company
Shop the UK's biggest collection of award-winning e-liquid flavours online. Buy replacement coils, hardware & batteries. Visit us in-store or online today. Free Delivery on orders over £30.
Contact info
Whittle Way, RH10 9RW, Crawley, United Kingdom
- 01293 265550
- www.vape-simple.com
4.2
Great
772 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, very quick responses. Delivers super fast.
16 August 2022
Unprompted review
II ordered a next day delivery
II ordered a next day delivery, unfortunately it came after 2 days, but unfortunately with a different product, I called and after another day of waiting I got an e-mail that they did not have what I ordered and waited another 3 days, it was the second time I ordered something, the first time also They had nothing and had to wait longer than scheduled for delivery, there is no information on the website that something is out of stock.
15 August 2022
Top service always
11 August 2022
Fast and experienced as always
10 August 2022
I did my order #62500 a week ago and…
I did my order #62500 a week ago and there is still nothing on the tracking number, it says can not find my tracking number. what went wrong?
still waitng, Frits
2 August 2022
Unprompted review
Excellent customer service
Excellent customer service. Through no fault of the company there was a delay but they went out their way too sort it and even sent out next day Saturday delivery. Definatly recommended and will be buying from them again.
31 July 2022
Unprompted review
bad delivery, bad e liquid
I payed almost the same amount as my purchase for next day delivery, which then took 3-4 days to actually get to me. the e liquid in question was the watermelon flavour by 'Simple Essentials', it did not taste like watermelon at all rather it tasted like an old lady's perfume. Would maybe order from here again if the delivery service actually worked as intended, would definitely not get the e liquid again
23 July 2022
Unprompted review
Love the shop
Love the shop. Love my vape simple juice. Great prices. Posted to me quickly
21 July 2022
Three disposable vapes did not arrive…
Super fast delivery. Three of my disposable vapes didn’t arrive but they have emailed to say they will send them out next day delivery.
14 July 2022
Unprompted review
Excellent service as always Thanks.
7 July 2022
I was happy with the delivery time…
I was happy with the delivery time however upon opening the box one of the coils in the kit I bought was faulty other than that the service was spot on and timely
1 July 2022
Unprompted review
Nice and helpful staff
21 June 2022
Unprompted review
Quick delivery
21 June 2022
Good simple and quick
17 June 2022
Excelent service
16 June 2022
Excellent all round
9 June 2022
Brilliant service as always xx
6 June 2022
Great friendly business
1 June 2022
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