Vapehut UK Reviews 

209
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Vape-hut are excellent I order from them regularly I can't find any fault with them and you receive your order arrive on tie thank you vape-hut

Rated 5 out of 5 stars

This company has really developed in a short space of time. Sailed through the CCPdemic while most sank and others have tried & failed this ship Keeps expanding. The Charecter Profile for recrui... See more

Rated 5 out of 5 stars

Ordered from these on the 31st December and still not received anything,I've rang multiple times left voice notes tried to email even sent them messages on Instagram and heard nothing,I won't rest unt... See more

Rated 5 out of 5 stars

I've been going to Vapehut for years, and even after we moved, I still go back specifically, because the selection is world class, the prices are great, but the staff is truly standout, going the ex... See more

Company details

  1. Electronic cigarette store
  2. Battery shop
  3. Tobacco shop
  4. Vaporiser shop

About Vapehut UK

Written by the company

VapeHut UK is one of the UK’s leading vape retailers - both online and on the high street.

We stock a huge range of e-liquids, disposable alternatives, pre-filled pod kits, devices, coils, pods, nicotine pouches, and more, all from known and trusted brands. Every order ships directly from our UK warehouse, that means no third parties, no delays, and most orders arriving within 48 hours inside of the mainland UK.

VapeHut Product Range

Whether you shop online or visit one of our London stores, you can expect expert service, and great prices backed by our promises:

✅ Fast worldwide shipping
✅ Price match promise
✅ Free 30 day returns

Explore Our Range 💨


Find us in-store 🏬


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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4.8

All reviews

(209)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

great service !

Amanda service is amazing she got me out of the comfort zone of getting the same vapes definitely is the best place to come to try out something new, thank you

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Very helpful as new to vaping. Amanda made me feel welcomed and was friendly. The vape collection was extensive and she was helpful in advising.

Highly recommend walking in.

24 May 2023
Unprompted review
Rated 1 out of 5 stars

Faulty And Nonfunctioning Elux Legend Vapes Purchased From VapeHut UK

This is a copy of an email sent through to VapeHut UK on four separate occasions but no response, I tried calling the mobile numbers that are shown differently on the web and also on Facebook book no response on any phone number?

I’ve exhausted the only way to contact this company so I have no alternative but to go through the Office Of Fair Trading and the Ombudsman.

Faulty Items Received;

Hi,

Further to my order being received I have a formal complaint to make about certain items I received of the Elux Legends 3500 Puff, namely the Mr Pink variety. I opened my fist one on Friday morning around 11:00 a.m. but from the off I got a burnt taste every time I took a drag from the vape, the taste never changed?, £10 lost!!

I returned home from working away today (Sunday 29/01/23), I opened my second Mr pink Elux Legends and nothing, I attempted 5-6 drags but nothing came from the vape, obviously a flat battery or it just doesn’t work?, another £10 down, not bad from a £102.45 order and I still have 6 left to use, so 20% of my order so far are dodgy or failed items?

Can I ask what the Vapehut Uk are going to do regards the inferior goods sent out by yourselves?


Thank you for your order
Hi Craig,

Just to let you know — we've received your order #15654, and it is now being processed:

[Order #15654] (January 19, 2023)

Product
Quantity
Price
Mr Blue Elux Legend 3500 Puff Disposable
2
£20.98
Mr Pink Elux Legend 3500 Puff Disposable
2
£20.98
Blueberry Cherry Cranberry Elux Legend 3500 Puff Disposable
2
£20.98
Vimto Elux Legend 3500 Puff Disposable
2
£20.98
Apple Berry Blast Elux Legend 3500 Puff Disposable
1
£10.49
Blue Razz Lemonade Elux Legend 3500 Puff Disposable
1
£10.49
Subtotal:
£104.90
Discount:
-£2.45
Shipping:
Free shipping
Payment method:
Trust Payments
Total:
£102.45





Kind Regards









Kind Regards




Mr. Craig Wainwright

19 January 2023
Rated 5 out of 5 stars

Issue resolved

Ordered from these on the 31st December and still not received anything,I've rang multiple times left voice notes tried to email even sent them messages on Instagram and heard nothing,I won't rest until this issue is solved!!.....update on this...the luvly Hena has been intouch we got to the bottom of this and realised it was an issue with Royal mail,they gladly refunded me so will be ordering from them again x

31 December 2022
Unprompted review

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