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Vape Suite Reviews 

716
•
TrustScore 4.5 out of 5

4.4

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and the wide selection of products, often finding significant savings. Many highlight the fast and reliable delivery service, with orders frequently dispatched quickly and arriving on time. Reviewers also appreciate the exceptional customer service, noting efficient processing, good packaging, proactive communication regarding stock, and sometimes receiving free gifts. However, some customers noted issues with product quality, reporting that vapes or pods were faulty or did not work as expected. A few other people also experienced problems with delivery, such as parcels left insecurely, delivered to the wrong address, or significant delays. These delivery issues occasionally led to difficulties in receiving items or obtaining refunds.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast and quick... See more

Product

Consumers find product to be positive, with many reviewers consistently praising the great selection, variety... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent, brilliant, and... See more

Order

Users describe positive interactions with order, frequently highlighting easy online ordering, fast delivery,... See more

Price

People report positive experiences with pricing, consistently finding great deals and competitive prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best prices that I have found, a vast range of products and always enough in stock to fulfil my order. Orders are always promptly despatched and arrive as expected. On the rare occasion that I have ha... See more

Rated 5 out of 5 stars

I always order from these guys. They have the best deals around. Highly recommend. 11/10 I make big orders on a regular basis. I always run out of lanyards for my vapes though. If you sell them or gi... See more

Rated 5 out of 5 stars

Really pleased with my first order from Vape Suite. In local shops a single vape is usually £15, but on their site I got 3 for £30 – massive saving. Ordering was simple, everything was packaged well,... See more

Rated 5 out of 5 stars

Really great service, received a message on WhatsApp to inform me a couple of my choices were out of stock. List of available flavours was sent so I could choose alternatives. Still received today.... See more

Company details

  1. #101 of 124 best companies in Electronic cigarette store
  2. #96 of 121 best companies in Vaporiser shop

About Vape Suite

Written by the company

At Vape Suite, our aim is to provide our customers with a range of great quality prefilled kits, prefilled pods, e-liquids, vape tanks, vape coils, and e-cigarette accessories at fantastic prices. Our online store has gone from strength to strength, with many dedicated customers returning to us time and time again.

Our best-selling products are Hayati Prefilled Pods and Hayati Prefilled Kits.

Featured Categories

Meeting Your Demands

As one of the largest UK-based suppliers of prefilled and e-liquids, we work with leading international manufacturers to provide high-quality products designed to meet your individual requirements. Whether you are trying e-cigs for the first time or are an experienced user, our range includes everything you need.

Our selection is based on our personal experience and customer feedback. By shopping with us, you have the reassurance that our products are selected to help you enjoy the freedom that vaping brings.

Ready to experience premium vaping? Shop our full range here or read our expert guides.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

716 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(716)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Terrible company

Terrible company. Made an order didn’t ship it and it took me 5 emails then 3 what’s app to get someone to reply to me saying it was discontinued. No message or email to tell me this and then went on and said they had refunded it to me to a bank account that is now closed. They will not reply to any of my messages the worst vape company I have ever dealt with

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great flavours on the 10k crystal pods

Great flavours on the 10k crystal pods, and a fantastic deal.4 pods for 18.00 pounds.Vapesuite are my favourite shop to purchase from.They even throw in some free vapes, depending on how much you spend.Top service and if you order by 2 or 3 pm, (cant remember) Next day delivery, guaranteed.Love them.

27 March 2026
Rated 3 out of 5 stars

Started off GREAT

Started off GREAT.

I was very happy until recently, when items are never in stock.
I pay for next-day delivery, and it's never next day anymore. They do provide a free product. I'd rather have the items I pay for; there just seems to be a disconnect from their stock to their website, which needs to be fixed.

I will say the products are by far cheaper than elsewhere.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order Friday expecting it…

I placed an order Friday expecting it to be delivered Saturday and did not recieve it. I have since then tried to contact the store and have had no help or explanation for this. We are now on Monday and i still have not yet recieved my order.

18 March 2026
Rated 5 out of 5 stars

Really great service

Really great service, received a message on WhatsApp to inform me a couple of my choices were out of stock. List of available flavours was sent so I could choose alternatives. Still received today.
Many thanks

24 March 2026

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