Updating my earlier feedback. After posting my review, an agent from Vayama.ie called me and also replied here to clarify the baggage allowance for my inbound flight. To be fair, the baggage inform... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I only bought the ticket because the price seemed reasonable. However, I think the competition offers cheaper prices. If you lowered your prices a bit, you could attract more customers and increase yo... See more
Company replied
I had a great experience with Vayama. The booking process was easy and straightforward, and everything went smoothly. The flight options were good and the overall experience was excellent. I would def... See more
Company replied
Its is second time i use this agent to book flight, they always deliver accordingly. I am only concern about ongoing war if it is not going to affect my journey.
Company replied
Company details
Written by the company
Contact info
4.2
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website changes quickly within few…
The website changes quickly within few mi, I was hoping to travel a direct flight but the inadequacy to accept payment on time made the price went up with extra 300$ thus making me opt for flights with stop over
7 August 2026
Reply from Vayama.ie
Hello Iyabo,
Thank you for sharing feedback regarding your experience.
Flight prices and seat availability update in real time directly from airline systems, which means fares can change before a transaction completes. Because these rates are managed directly by the airlines, ticket pricing remains dynamic and outside third-party control.
Having to choose a flight with a layover due to a price change is not the outcome intended for your travel plans. Your feedback is appreciated as it helps improve clarity around real-time booking processes.
Kind regards,
Mark | Customer Service
Vayama.
No time wasted at all.
7 August 2026
Reply from Vayama.ie
Hi Olabisi,
Thank you for your five-star review. We are delighted to hear you found the booking process to be quick and efficient, as making travel planning simple is our main goal.
We appreciate your feedback and look forward to helping you with your future flight bookings.
The Vayama.ie team
Reply from Vayama.ie
Hi Rodney and Fiona,
Thank you for your excellent review. It is wonderful to hear that you found our website easy to use and the booking process quick and straightforward. Providing a smooth experience for our customers is our main goal.
We look forward to helping you with your future travels.
The Vayama.ie team
Charged 130.00 for seat selection and…
Charged 130.00 for seat selection and didn't get any. Said that the ticket price never included it but the price on the site I booked on still lists the lower price. SCAM.....
8 August 2026
Reply from Vayama.ie
Hello Mark.
Thank you for sharing this feedback. Discrepancies between selected services, charged amounts, and listed prices on Vayama need to be looked into carefully.
Clear pricing and accurate booking details are essential. A representative will contact you directly by phone or email to review the booking details and work toward a proper resolution.
Kind regards,
Mark | Customer Service
Vayama.
Great experience and price
Great experience and price. We received the tickets after a few hours.
9 August 2026
Reply from Vayama.ie
We're delighted to hear you had a great experience and received your tickets promptly. Thank you for your positive feedback!
It's been ok so far
7 August 2026
Reply from Vayama.ie
Hi Declan,
Thank you for taking the time to share your feedback and for the 4-star rating. It is good to know that your booking experience has been a positive one so far.
We are here to support you for the rest of your journey and wish you a fantastic trip. We hope to see you again for your future travels.
The Vayama.ie team
Easy to navigate
5 August 2026
Reply from Vayama.ie
Hi Donal,
Thank you for taking the time to share your feedback. We are happy to hear that you found our website easy to navigate.
Our goal is to make the booking process as smooth as possible for our customers. We look forward to helping with your future travel plans.
The Vayama.ie team
Juat an update after we had baggage…
Juat an update after we had baggage issues as in although we paid for checked baggage the airline told us they were not paid , we were lucky that I already thought as much despite Vayama assuring us time and time again that all was fine, anyways, after my review I got a reply from Vayama as people might see on the review where they asked to see the origional reciept of payment which i provided to them, and nothing since,no word, no reply , it seems to me that they just want others to believe they are providing solutions when they clearly are not, would not book through Vayama again.
7 July 2026
Unprompted review
Reply from Vayama.ie
Hello Michael,
Thank you for providing an update on your experience with Vayama. Having to deal with unexpected baggage charges at the airport when expecting everything to be settled is frustrating, and getting a clear resolution in a timely manner is essential.
A direct follow-up email will be sent within 24 hours to provide a progress update and finalize the next steps.
Kind regards
Vayama.ie
Chris
Reply from Vayama.ie
Hello Riyan,
Thank you for your feedback!
We're happy to hear that our booking process was easy for you. We appreciate your feedback.
Kind regards,
Steve
Vayama
Easy to use and got email with details…
Easy to use and got email with details etc quickly
1 August 2026
Reply from Vayama.ie
Hi Rachel,
Thank you so much for your fantastic 5-star review. We are thrilled to hear you found our website easy to use and that your booking details arrived promptly.
Our goal is to make the booking process as smooth and efficient as possible, so your feedback is wonderful to receive. We appreciate you choosing Vayama.ie and hope to assist you with your travel plans again in the future.
The Vayama.ie team
Reply from Vayama.ie
Hi Maxmud,
Thank you for your 5-star review. We are delighted to hear that you found our flight-booking process to be simple and easy.
Our goal is to provide a smooth and straightforward experience for all our customers, so your feedback is greatly appreciated. We look forward to helping you with your future travel plans.
The Vayama.ie team
Decent prices
This company is trying to find decent prices for us in correct conditions.I appreciate them.
31 July 2026
Reply from Vayama.ie
Hi Cristian,
Thank you so much for taking the time to leave us a wonderful 5-star review. We are delighted to hear that you appreciate our service.
Our team works hard to provide a wide range of flight options and ensure the booking conditions are clear for our customers. It is very rewarding to know that our efforts are valued. We look forward to helping you with your future travel plans.
The Vayama.ie team
Easy and straight forward✔️👍🏾
31 July 2026
Reply from Vayama.ie
We're happy to hear that your experience was easy and straightforward. We appreciate your positive feedback!
Never had any problems with them
Never had any problems with them. Great price. You receive the tickets quite fast a well.
31 July 2026
Reply from Vayama.ie
We are so pleased to hear you've had such a positive experience with us, especially regarding our pricing and quick ticket delivery. Thank you for your wonderful feedback!
Best price for my specific flight needs…
Best price for my specific flight needs
Quick and easy to do transactions
Received E-ticked promptly
Good service this far
30 July 2026
Reply from Vayama.ie
We are so happy to hear that you found the best price for your flight and that the booking process was quick and easy. We appreciate your positive feedback!
Reply from Vayama.ie
Thanks for your 5 star review, we appreciate it!
Reply from Vayama.ie
We truly appreciate your kind words and are so glad we could assist you. Your positive feedback means a lot to us!
Thank you for quick reply
I m very happy good reasonable price in a minute I get my ticket thank you vamaya love it your service
1 August 2026
Reply from Vayama.ie
We are so happy to hear you had such a positive experience with our service and appreciate your kind words!
I travel a lot and this is the only…
I travel a lot and this is the only scam that doesn't require extra money, all the others are scams. I recommend this to everyone
31 July 2026
Reply from Vayama.ie
We're glad to hear that our service stands out positively in your travel experiences. We appreciate your recommendation!
Reply from Vayama.ie
Thanks for your 5 star review, we appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.