Darren did a short notice repair before I departed abroad. Great service at a great price I would thoroughly recommend Velo Care to fellow cyclists
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Darren (Velo Care) has always been reliable and trustworthy - You need to trust your bike mechanic when you can reach 50mph+ He only recommends upgrades if needed and doesn't let your ego run away w... See more
Velo Care offers a pro service quality for those discerning cyclists looking to look after their bikes for years to come. Darren has done various work for me over the past few years inc. full group se... See more
Darren at Velo Care once again provided a first class bike service, right on our driveway, he arrived promptly and as you would expect he is very knowledgeable about all things bikes and has lots of... See more
Company details
Written by the company
Fully mobile bicycle servicing and repair specialists based in the heart of the New Forest. We come to you and complete all servicing and repairs on site. Book online.
Contact info
Unit 8 Brookes Hill Industrial Estate, SO40 2QT, Southampton, United Kingdom
- 07780448182
- admin@velo-care.com
- www.velo-care.com
Amazing service
Having had my bike serviced at several local bike shops and never fully being completely happy with any of them a friend recommended Velo Cate, I will now not go anywhere else! What a great job, bike is running brilliantly and looked new as well. No having to be without your bike whilst it’s in store for a week, velo care turn up to you, job done, and can be straight back out on your bike. Darren is a lovely guy, passionate about bikes and takes pride in his work.
3 Hour Service
Having seen how busy some bike shops are on Facebook with pictures of lots of bikes in for a service I was reluctant to put my bike in. I heard through a friend about Velo Care's mobile bike service and signed up for the 3 hour (£130) service. Having not serviced my bike in the 2 years since purchase the Di2 had recently failed. I thought it was a good time to get a proper service. Darren did a great job. The chain and some of the bearing had to be replaced but my bike feels absolutely great again! I will certainly use Velo Care again in the future. Thanks.
Had a deluxe service on my mongoose…
Had a deluxe service on my mongoose bike. Brilliant job by Darren and will definitely use him again. My bike has never ridden so well.
Top notch service.
Darren did a great job on my bike, he is very knowledgeable and able to give great advice. I would thoroughly recommend his work.
Very good repair of road bike shifters
Very good repair of road bike shifters, bracket change ,chain change and tune up of gears. Was able to fit in the work at short notice too, Bike feels great afterwards too.
Great communication and professional…
Great communication and professional service. Thanks Darren
Highly recommended
Reliable, hard working attention to detail. Always impressed, and never any issues post service. Highly recommended.
Velo Care offer a great mobile bike…
Velo Care offer a great mobile bike maintenance and repair service which is responsive from highly qualified and technically very experienced. Thanks would highly recommend.
Darren is first rate
Darren is first rate. I have been with him for more than 2 years. His services are first rate and I use him to bounce ideas about set up for events. Easy to work with and very reliable.
A lot more than a service
Darren has been looking after my bike for a year or so. He hasn't just serviced it, he's sorted out several long-running issues and the bike is substantially better than when I first took it to him. He also gives me really good advice on maintenance and choice of new components. I can thoroughly recommend him.
I’ve been using Darren for over two…
I’ve been using Darren for over two years now to look after my bikes for services and parts. Darren is really friendly and you can tell he just loves working on bikes. Darren’s aftercare is also 10/10 if you have any issues he gets straight back to you and fixes the problem straight away.
Best bike mechanic I’ve used and wouldn’t go no where else.
Friendly and Efficient
Friendly, reliable and prompt service, including a follow-up visit with no additional waiting time. Thoroughly satisfied with Darren's work, which I have recommended to many of my friends.
Service was done to a very high…
Service was done to a very high standard, I had an issue with my derailleur and it was rectified without fuss. Would highly recommend and will use for all future bike work.

Reply from Velo Care
First Class Bike Service
Darren at Velo Care once again provided a first class bike service, right on our driveway, he arrived promptly and as you would expect he is very knowledgeable about all things bikes and has lots of relevant bike advice. Without even leaving home my bike was cleaned up, fine tunned and only the necessary parts replaced, it was then ready to go!
My bike is now not only running smoothly but faster - who wouldn't want that!
Very happy cyclist
Darren has rebuilt my favourite bike with Di2. He took the time to get everything neat (had a battle to keep the cables concealed in the handle bars). Very happy with the result and have been happily recommending him to everyone
Brilliant
Highly recommended if you want your bike serviced at home.
Darren has serviced my two bikes three times now. Has always done an excellent job and has always been prompt. I would highly recommend him.
Highly recommend
Booked with Darren for the first time (not the last!) the bike was in a sorry state as I'd started the job myself and didn't have the time to finish.
I'm glad I got in touch with Velo Care because there's no way I'd have done as good a job. My bike feels like new again and a joy to ride!
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