While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Veloyelo team helped me transport my bike to and from the Hamburg Ironman 25, and got my bike home 15 min after I landed and got back to the doorstep

The Veloyelo team helped me transport my bike to Hamburg 25 IM. Paddy collected the bike and thereafter everything worked to perfection. I finished the race, dropped the bike off as close to the finish line as anyone could imagine, got my Veloyelo t-shirt that I’ve loved ever since. Nothing gets in the way of this chap, awesome!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, amazing people

I did IRONMAN Cascais in Portugal in October 2025 and used velo yelo to transport my bike. Upon collection from my house in Cheshire I was greeted by super friendly Patrick and the process only took about 5mins, collected my bike back in Portugal 3 days later and it was exactly the way I left it, after the race I just dropped my bike with Patrick and 3 days later was back with me again in the UK. This was a super safe method of transporting the bike and completely hassle free. Amaing business idea from these guys and the way they conduct business is based on friendliness, trust and good race vibes. To the team Andrew, Patrick, Sean, a big thank you and I cant wait to see you again next year

18 October 2025
Unprompted review
Rated 5 out of 5 stars

IM Tallinn

I used Velo Yelo for Tallinn 70.3 in August 2025 and would highly recommend. There was clear communication on everything which made the process so easy. Paddy is a gentleman and was great to deal with. The collection and drop off of the bike at my house is fantastic and saves a lot of time. I will be using the lads again for my 2026 race!

24 August 2025
Rated 5 out of 5 stars

1000% would recommend.

1000% would recommend.
I recently took part in Tallinn Ironman and Velo Yelo made the whole process SO easy. It was my first ever Ironman so I did not want the stress of transporting my bike. Paddy from Velo Yelo was so helpful. Great company and I wish them all the best.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. I booked with Velo Yelo for Ironman Tallinn. They collected from my house a week before the race, and dropped it back off 6 days after the event. Paddy has been sensational. Regular communication regarding meeting times and places. He even came down to the swim start to say good luck. I will definitely book again with them for future races.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

VeloYelo Ironman Tallinn

Brilliant experience with VeloYelo , from the moment I contacted Andrew and booked from when Patrick collected the bike to and from Tallinn (for ironman Tallinn) they went above and beyond. The fact that Patrick was at the start line cheering us on said it all .

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Best experience

Cannot fault these guys. The bike transport to my Ironman in Estonia was seamless and well communicated, and Paddy was so friendly and made the whole process so simple. Will use them for all my future races now!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I used Velo Yelo for an Ironman race in Nice and they were absolutely fantastic. They came to my house to collect, dropped the bike off the day before and collected it straight after the race. Couldn't be easier. Great communication throughout, very reasonable price and they took all the stress out of travelling with a bike. I would definitely use them again.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Perfect Service

Velo Yelo transported my bike to IM Hamburg absolutely flawlessly.

From the moment it was picked up, to getting it dropped back home, the efficiency and effectives of this team is second to none. Absolutely fantastic service and without fault.

Paddy was brilliant, very contactable, very personable, had the bike ready to go when needed and was within metres of the Transition area to pick it back up again for the journey home.

Would highly recommend anybody thinking of using this service to just do it. You won’t regret it. I will be 100% using their service again.

Thanks again, 10/10

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Paddy was an absolute legend

Paddy was an absolute legend. Took all the stress out of getting my bike to and from my first IM race in Hamburg. He was even there at the start of the race cheering us on and at the end by transition to take your bike off you. Everything was so easy. Highly recommended.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Hamburg Ironman

Leaving a review on behalf of my partner who used Velo Yelo to transport his bike from South Wales to Hamburg for Ironman. Amazing service & communication from start to finish. Paddy ensured everything ran smoothly & his bike was race ready when arriving in Hamburg and was then delivered back home immaculately and on time. 10/10 service, highly recommended & would use again.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service from Veloyelo for…

Top notch service from Veloyelo for full distance IM over in Hamburg. I’ve travelled with my bike many times, getting it transferred is one major stress eliminated….especially before a full distance IM. Club mates were so jealous when I only had a few hundred metres to travel to drop my bike off after the race. Paddy went above and beyond to get my bike back to me on return home. 100% recommend. 👍👍. Great support from Paddy on the course as well.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free bike transport, highly recommend

VeloYelo transported my bike for Ironman Hamburg, and took all the hassle out of the process. The bike arrived in Hamburg and returned fully built, in perfect working order, with no issues. Communication was clear, I was informed exactly when the bike would be picked up (from my house) and where to collect it. After the event, drop-off was located just outside of transition. The team was always quick to respond to questions and even came out to cheer us on during race day. Fantastic service all around.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Velo Yelo!! 10/10 service!

Highly recommend Velo Yelo for bike transfer! I used them for my first Ironman 70.3 in Jesolo in May 2025 and the service was 10/10. Firstly, I called Andy to ask some questions before booking and he was extremely understanding & helpful. The service was easy to book and there were clear comms for the pick up of my bike / process. I also thought the price point was very reasonable considering the rental of a bike box / extra luggage for flight / XL taxis etc. Paddy collected my bike on Wednesday and it was ready to collect on Friday in Jesolo, it was a super easy process and removed all anxiety of travelling with a bike box / assembling or renting a bike. Having your own bike for your first race was very helpful to calm any race nerves and the service and team at Velo Yelo was incredible. I will definitely be using this service if (when) I sign up for my next race. Thank you Andy, Paddy & team!!!

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Great way to get your bike to an Ironman!

Transported two bikes for me and my wife from London to the Cascais Ironman 2024. Patrick and Sean were there from door to race to door, looked after the bikes beautifully, were always on the end of the phone and always happy to have a chat with us. Got me out of a hole when I left some stuff behind in Portugal too! Much much better than having to cart the bicycle yourself!

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Veloyelo delivers service with a smile

Great service from initial communication to pick up at my home, by the way, Paddy was a star all week, when we got to the venue, easy to pick up and then over race weekend we always knew where to find the van for drop off post race. And Paddy was alway ready to go the extra mile with a chat and a smile.
Delivery home was same week, no waiting for the bike for weeks, would highly recommend from all involved. Great confidence in the service and they delivered.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Used Veloyelo for Alpe D’Huez Triathlon…

Used Veloyelo for Alpe D’Huez Triathlon ‘24. Excellent service that removes the added stress of getting bike to event. Huge thanks to Paddy and Seán for their professionalism and also taking time out to encourage us and support and cheer us on race day. Big thank you!

25 July 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look