Venture Caravans Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional without being pushy, making the buying process enjoyable and stress-free. Many people highlight the exceptional service received, from initial inquiries to final purchase, noting the smooth and efficient process. Reviewers also appreciate the honest advice and the team's dedication to ensuring a positive overall experience. The company excels in product presentation and handover, with customers frequently mentioning helpful videos and detailed tours. Even when minor issues arose, the team demonstrated exceptional after-sales support, quickly and efficiently resolving problems to complete satisfaction. This commitment to customer care, even after purchase, reinforces the overwhelmingly positive sentiment.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as extremely helpful, friendly, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a very positive,... See more

Customer service

People report positive experiences with customer service, highlighting attentive and professional personnel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After months of going to motor home shows across the country on the hunt for a new camper we decided to go for a Bailey B62. We wanted to use a local dealer so we visited Venture caravans in Hitchin... See more

Company replied

Rated 5 out of 5 stars

The whole team were excellent and helpful. We dealt with Darren who made sure we had all the time we needed to make a decision, no high pressure selling. Just competent, honest advice which for Camper... See more

Company replied

Rated 5 out of 5 stars

From spotting the advert for the motorhome to driving it away, our experience with Venture-caravans.com has been excellent. Manager Steph and Harry were knowledgeable about the vehicle and provided th... See more

Company replied

Rated 5 out of 5 stars

We met with Dave Webb of Venture to look around a Burstner B66 594 TD Motorhome. This was our first time looking to purchase a Motorhome. It was a straightforward, smooth and enjoyable experience. Fro... See more

Company replied


Company details

  1. #13 of 43 best companies in Motor vehicle dealer
  2. #1 of 8 best companies in Mobile home dealer
  3. #1 of 9 best companies in Caravan Dealer
  4. #3 of 10 best companies in Caravan Repair Shop
  5. #6 of 20 best companies in Caravan Supply Shop

About Venture Caravans

Written by the company

Venture Caravans & Motorhomes - Established 1971

Venture Caravans & Motorhomes
Venture Caravans & Motorhomes

We are Venture Caravans & Motorhomes, an award-winning leisure vehicle retailer. Across our two branch locations, you will find caravans, coach-built motorhomes, campervans, trailer tents, and all kinds of camping equipment.

With branches in Daventry, Northamptonshire, and Hitchin, Hertfordshire, we are well-situated to serve The Midlands, South East England, the East of England, London, plus many other locations further afield.

Across our range of leisure vehicles, you will find caravans from Bailey, motorhomes from Bailey, Auto-Sleepers, Globecar, and McLouis Fusion, and trailer tents from Cabanon.

You will also exclusively be able to find our very own range of VW and Ford campervans from our Redline Campers brand. Built by ourselves at our own ISO 9001:2015 certified production facility, our Redline Campers brand is VCA Type Approved and is an NCC Approved Manufacturer.

In addition to being a retailer of leisure vehicles, we also undertake an extensive array of servicing, aftersales, and upgrade options from our NCC Approved Workshops.

Read our 5-star reviews and discover why we have won numerous awards for our customer service over the years.

Discover our vehicles for sale

Our range of caravans for sale

Caravans For Sale

Our range of motorhomes for sale

Caravans For Sale

Our range of campervans for sale

Caravans For Sale

Our range of trailer tents for sale

Caravans For Sale

Learn more about Venture Caravans & Motorhomes

About us

Our Daventry branch

Our Hitchin branch

Contact us


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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4.9

All reviews

(346)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Very positive experience

After some considerable time deciding whether to purchase campervan, we found venture caravans by chance. They have provided a professional service and answered all our questions efficiently and easily.
Darren was very friendly and helpful. All the staff are extremely helpful and friendly.
It was a very positive experience and would highly recommend them.

1 July 2026
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Reply from Venture Caravans

Thank you for your excellent review. We're so glad you found us! It's amazing to hear how professional you found our service to be, and how your questions were answered efficiently and easily.

We shall be sure to pass your kind words on to Darren. We're so pleased you found him and the rest of the team to be friendly and helpful.

We're also incredibly grateful for highly recommending us to others!

We hope you're your new Redline Sport GT XS, and can't wait to see where you take it!

Rated 5 out of 5 stars

Experienced and friendly staff

The whole team were excellent and helpful. We dealt with Darren who made sure we had all the time we needed to make a decision, no high pressure selling. Just competent, honest advice which for Campervan newbies, is just what we needed. We are delighted with the van we have chosen and will definitely look at Venture first when it comes round to replacing it.

27 June 2026
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Reply from Venture Caravans

Thank you for your 5* review. It's amazing to hear how excellent and helpful you found our whole team, and equally amazing to hear how satisfied you are with the service you specifically received from Darren.

We love that you recognise you had all the time you needed to make a decision, and that you feel you received competent and honest advice. That's a great way of describing everything we set out to provide to our customers.

We are, of course, also incredibly pleased to hear how delighted you are with your campervan. We can't wait to hear about your adventures in it and would love to see pictures!

Rated 5 out of 5 stars

Great service

Great service as always from all the staff.

23 June 2026
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Reply from Venture Caravans

Thank you for your 5* review! We're so pleased to hear you've received great service from all our staff again.

Rated 5 out of 5 stars

These guys do it right!

From the moment that we walked into the compound to view, to today, (pickup day) we have felt like part of a family!
Throughout the buying process, while waiting for optional extras to be filled and even purchasing accessories, everyone has been so helpful and more importantly, happy to help.
We are confident that we have made the right decision to buy a Redline Camper and look forward to many happy years as part of their community.
A massive shout out to Darren Lindemann for all of his help & advice, not forgetting his recommendation for a great place to go and have a thinking lunch 😀.

27 June 2026
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Reply from Venture Caravans

Thank you for such an amazing review! We couldn't be happier with how you've described the service you received and your confidence in our Redline campervans.

We love that you feel part of the family and shall be sure to let Darren know about the well-deserved praise you've given him. We're happy to hear he gave you a great lunch recommendation too!

We hope you have many, many enjoyable trips away in your new campervan, and feel free to send us pictures and tell us where you've taken it!

Rated 5 out of 5 stars

Excellent service

Bought our beautiful camper from new from Mark at his Daventry branch
Sold her back to them as cash sale at a very fair price .was .so nice when we arrived on forecourt to be greeted by Mark who remembered our names.
We reluctantly let her go as we are getting older and struggling a bit with no loo etc
Need something bigger I think.
Also we have been left a property in fuerteventura so we are there alot now as we r retired .so we are not getting the use off her
If we do decide to buy a bigger van we would definitely buy from Mark and team
Sorry the guy who done paperwork etc was excellent. Can't remember your name . so she's gone now .but hopefully will give joy to another family . So once again thankyou you team .sure we will see you guys again x tod and jayne Hardy xx

17 June 2026
Unprompted review
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Reply from Venture Caravans

Thank you so much for your excellent review. We are so pleased to hear how happy you are with the service you received from Mark.

It's a shame that you were no longer getting the use of your campervan. However, we would love to welcome you back if you decide to buy something bigger. Until then, we hope you enjoy your trips to Fuerteventura.

Thanks again!

Rated 5 out of 5 stars

Summary of sales experience

Attentive personnel who listen to what you need and respond without pressure.
- highly professional and knowledgeable -
- Kept to their time estimates -
- Genuine pleasure to do business with.
- Steph is a gem!

5 June 2026
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Reply from Venture Caravans

Thank you for your excellent review, your overview of our business is amazing!

We are so happy to hear how pleased you are with the service you received from Steph and that you were pleased with the timings related to receiving your motorhome.

Thanks again!

Rated 5 out of 5 stars

Great service

We recently purchased a Bailey Unicorn Vigo from Venture Caravans in Hitchin and the whole experience was great. We were able to take our time viewing the caravans we were interested in and we didn't feel pushed into making a decision. All staff were very friendly and helpful and a full and detailed handover was given along with a recorded version so that we can refer back to it when needed. I would definitely recommend them for their great service.

26 May 2026
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Reply from Venture Caravans

Thank you so much for your excellent review and for sharing your positive experience, Beverly. It's amazing to hear you were able to take your time, and you weren't pushed into making a decision; that's exactly the sales experience we strive to provide.

We're also so pleased that you found the video handover to be useful. Our team put a lot of time and effort into these, as they know how valuable they are to customers, so it's great that you agree.

Thank you so much for recommending us to others, too; that really means a lot!

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, kept me updated all the time

28 May 2026
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Reply from Venture Caravans

Thank you for your amazing review, Martin. We're so pleased that you are happy with the updates you received about the campervan you had built. We hope you're even happier now you have it!

Rated 5 out of 5 stars

Steph and Harry were both brilliant

Steph and Harry were both brilliant. Steph throughout the process and Harry at handover. Both so patient and professional.

12 May 2026
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how patient and professional you found Steph and Harry to be. We shall be sure to let them both know you've described them as brilliant!

Rated 5 out of 5 stars

Our new Bailey Unicorn

Outstanding service from start to finish. Dave was so professional and personal with the exchanging of our caravan. Nothing was to much trouble.
This also applies to the workshops where we have had previous experience.
We would not hessite to recommend Venture Caravans.

13 May 2026
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Reply from Venture Caravans

Thank you so much for your excellent review, Carol and Doug. It's fantastic to hear about the outstanding service you received from Dave and the service team.
We also really appreciate you recommending us to others, we really appreciate this.

Rated 5 out of 5 stars

Extremely positive experience

Very lucky to have stumbled upon Venture Caravans. We recently bought our first vw campervan. We couldn’t believe in what excellent conditions the van was. We had been looking for over a year for it and the moment we saw this van we knew we had to get it or we would have lost it.
Steph was excellent, knowledgeable, helpful but not pushy or intrusive.
We also had the pleasure to meet Mia, who was extremely sweet.
Thank you again!

1 May 2026
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review after purchasing your first VW campervan.

It's amazing to hear how pleased you are with the vehicle you purchased and the service you received from Steph. Our campervans don't hang around, so we hear that a lot! We're pleased you chose us after looking for over a year.

We hope you have many enjoyable adventures in your new campervan!

Rated 5 out of 5 stars

An excellent establishment for sales and servicing.

We have been dealing with Hitchin Caravans since 2016 and are now on our second motorhome purchased from them. I cannot rate them highly enough. For our recent purchase we initially dealt with Matt and then moved to Steph after handover. The handover itself was excellent- clear in person instructions from Harry with video back ups. Since then we have had minor issues with warranty work which have been dealt with by Steph very quickly and efficiently. Nothing is ever too much trouble. Issues with the cab battery and liaison with Ford was carried out on our behalf. I read of issues other Bailey owners have had with their dealerships and I am thankful that I am dealing with Venture! We also use Peter and gang for servicing, which is also an excellent service.

6 May 2026
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review and for your repeat business.

It's great to have had you as a customer since 2016, and we are so happy to hear about your positive experience when purchasing your new motorhome.

We're sorry that you have had a few minor issues but we are so pleased you are satisfied with how these have been resolved. We're glad you recognise that you are in safe hands.

We shall be sure to pass on your kind words to Matt, Steph, and Harry!

Rated 5 out of 5 stars

A great company to deal with

Venture caravans are a great company, easy to deal with, great communication and very friendly, Matt was a pleasure to deal with and he made the purchase of our new caravan a great experience.

1 May 2026
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Reply from Venture Caravans

Thank you for your excellent review and incredibly positive overview of our business. It's fantastic to hear that Matt was a pleasure to deal with and made your purchase a great experience.

We hope you have many happy holidays in your new caravan!

Rated 5 out of 5 stars

We had a great experience

We had a great experience. Darren looked after us from the start. All the staff were helpful and pleasant and we love our van

23 April 2026
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Reply from Venture Caravans

Thank you for your excellent review.

We are so happy to hear how helpful and pleasant you found everyone to be, and we're glad Darren looked after you.

We're also so pleased you love your campervan, and would love to hear about your first trip out in it!

Rated 5 out of 5 stars

An amazing and enjoyable start to buying our first Motorhome

We met with Dave Webb of Venture to look around a Burstner B66 594 TD Motorhome. This was our first time looking to purchase a Motorhome. It was a straightforward, smooth and enjoyable experience. From viewing and deposit to final purchase and handover day (4 weeks) we were supported by him by email and phone in addressing all our questions and requests. If Dave wasn't available, his colleagues were equally knowledgeable and helpful.

16 March 2026
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Reply from Venture Caravans

Thank you for your excellent review. We're so pleased to hear how amazing and enjoyable you found our service to be when purchasing your Burstner B66 594 TD motorhome.

It's fantastic how happy you are with the communication you received from the team, and how smoothly things went. We really appreciate your review and will be passing on your kind words to Dave and the rest of the team.

We hope you have many happy trips away in your new motorhome.

Rated 5 out of 5 stars

An end to end fantastic experience

An end to end fantastic experience, from initial enquiry, viewings and eventual handover. The Customer Experience was sublime.

Thanks to Steph for her patience and wisdom. She was a genuine star.

17 April 2026
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Reply from Venture Caravans

Thank you for your excellent review! It's an honour that you've described our customer experience as sublime!

We're really happy with how helpful you found Steph to be, too. We shall be sure to pass on your kind words. Thanks again!

Rated 5 out of 5 stars

Super customer service

Everyone we dealt with at Hitchin Caravans has been really helpful from Matt, Steph and the fella that did our handover video (really sorry I’ve forgotten his name) would definitely recommend them.

16 March 2026
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Reply from Venture Caravans

Thank you for your excellent review, it's amazing to hear you received super customer service!

We're really pleased that you found both Matt and Steph to be helpful, and found Harry's handover video useful.

Thank you so much for recommending us to others too!

Rated 5 out of 5 stars

Repeat customer- very pleased.

This is the third vehicle I have purchased from Hitchin Caravans- a motorhome this time.
They originally sold the vehicle new, and have looked after it since- this is evident in the quality of the vehicle and in the superb preparation carried out to address any and all minor issues, even those that I had not identified. I can find nothing wrong with the vehicle- it is effectively "as new", even though it is 6 years old. Although familiar with caravans, the handover video, by Harry, emailed prior to collection was very helpful to me in identifying the differences between caravans and motorhomes. Steph has been very efficient, honest, answered all queries that I raised and met all agreed dates. I thoroughly recommend Hitchin Caravans without reservation.

14 April 2026
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Reply from Venture Caravans

Thank you for an excellent review and for your fantastic words about the service received from Steph.

A customer returning to us is always testament to the excellent service we've provided, so we're glad to have you as a repeat customer. To have purchased three vehicles from us is amazing.

We are so happy to hear how pleased you are with your new motorhome and how useful you found Harry's handover video to be.

We are really grateful that you have recommended us to others, and we hope you have many happy holidays in your new motorhome!

Rated 5 out of 5 stars

A great range of campervan to choose…

A great range of campervan to choose from and a well equipped camping store attached. Steph was an excellent sales person from our initial telephone conversation to a final purchase. The handover was really well compiled with a video sent the night before, and a full guided tour on the day of collection. I really would recommend this place to visit if you are looking to purchase a campervan or motor home.

9 April 2026
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Reply from Venture Caravans

Thank you for such an amazing review and for some really fantastic words about your experience with Steph. We shall be sure to pass these on.

We are really happy to hear how pleased you are, and are really grateful that you have recommended us to others.

Wishing you many happy holidays in your new campervan!

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