Venture Caravans Reviews 

352
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being excellent, helpful, and knowledgeable, providing honest advice without any high-pressure selling. The overall service is frequently described as professional, seamless, and enjoyable, making the entire process from viewing to purchase straightforward and stress-free. Reviewers appreciate the exceptional customer service, noting quick responses and a personalized approach that ensures all questions are answered. Customers are very happy with the product selection, finding a great range of well-presented campervans and caravans. The user experience is enhanced by detailed handovers, often including helpful videos, and efficient communication throughout the buying journey. Many people also highlight the excellent after-sales support, with the company going the extra mile to address issues and ensure customer satisfaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Product

Consumers find the product to be positive, with many expressing delight with their chosen vans and caravans,... See more

User experience

Customers had positive experiences with user experience, describing it as straightforward, smooth, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting attentive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team were excellent and helpful. We dealt with Darren who made sure we had all the time we needed to make a decision, no high pressure selling. Just competent, honest advice which for Camper... See more

Company replied

Rated 5 out of 5 stars

We have been getting our caravans from this company since we started caravanning 24 years ago and we would never go anywhere else. We paid a deposit for a caravan on a Sunday and asked if we could c... See more

Company replied

Rated 5 out of 5 stars

From spotting the advert for the motorhome to driving it away, our experience with Venture-caravans.com has been excellent. Manager Steph and Harry were knowledgeable about the vehicle and provided th... See more

Company replied

Rated 5 out of 5 stars

After months of going to motor home shows across the country on the hunt for a new camper we decided to go for a Bailey B62. We wanted to use a local dealer so we visited Venture caravans in Hitchin... See more

Company replied


Company details

  1. #13 of 43 best companies in Motor vehicle dealer
  2. #1 of 8 best companies in Mobile home dealer
  3. #1 of 9 best companies in Caravan Dealer
  4. #3 of 10 best companies in Caravan Repair Shop
  5. #7 of 20 best companies in Caravan Supply Shop

About Venture Caravans

Written by the company

Venture Caravans & Motorhomes - Established 1971

Venture Caravans & Motorhomes
Venture Caravans & Motorhomes

We are Venture Caravans & Motorhomes, an award-winning leisure vehicle retailer. Across our two branch locations, you will find caravans, coach-built motorhomes, campervans, trailer tents, and all kinds of camping equipment.

With branches in Daventry, Northamptonshire, and Hitchin, Hertfordshire, we are well-situated to serve The Midlands, South East England, the East of England, London, plus many other locations further afield.

Across our range of leisure vehicles, you will find caravans from Bailey, motorhomes from Bailey, Auto-Sleepers, Globecar, and McLouis Fusion, and trailer tents from Cabanon.

You will also exclusively be able to find our very own range of VW and Ford campervans from our Redline Campers brand. Built by ourselves at our own ISO 9001:2015 certified production facility, our Redline Campers brand is VCA Type Approved and is an NCC Approved Manufacturer.

In addition to being a retailer of leisure vehicles, we also undertake an extensive array of servicing, aftersales, and upgrade options from our NCC Approved Workshops.

Read our 5-star reviews and discover why we have won numerous awards for our customer service over the years.

Discover our vehicles for sale

Our range of caravans for sale

Caravans For Sale

Our range of motorhomes for sale

Caravans For Sale

Our range of campervans for sale

Caravans For Sale

Our range of trailer tents for sale

Caravans For Sale

Learn more about Venture Caravans & Motorhomes

About us

Our Daventry branch

Our Hitchin branch

Contact us


Contact info

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(352)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very happy Valentine

Dave as very helpful. The communication and advice he provided throughout the process was excellent. He made the purchase very easy. The video guide for the campervan was really helpful. All the staff were friendly and we were even picked up at the train station to make collection day easier for us!

14 February 2026
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Reply from Venture Caravans

Thank you for such a fantastic review. We are so happy you fell in love with your Redline Sport + campervan. Collecting it on Valentine's Day couldn't be more appropriate!

We are also so happy that you found Dave so helpful and friendly. It's great to hear your feedback about his communication and advice.

Thanks again, and we look forward to seeing where your campervan adventures take you!

Rated 5 out of 5 stars

Very helpful and personable

Very helpful and personable: nothing was too much trouble- Darren and the rest of the staff were first rate in all communications and in person.

21 February 2026
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Reply from Venture Caravans

Thank you for your excellent review. We're really pleased to hear how helpful and personable you found Darren and the rest of our team to be. We shall be sure to pass on your kind words.

Rated 5 out of 5 stars

Really helpful and professional all the…

Really helpful and professional all the way through making the whole process smooth and pleasant. Thanks to their patience with us too.

19 February 2026
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Reply from Venture Caravans

Thank you for your excellent review. We are so happy to hear how helpful, professional and patient you found our team to be!

We hope you love your Redline Sport + campervan, and look forward to seeing where your campervan adventures take you!

Rated 5 out of 5 stars

An enjoyable experience.

We have bought over the previous 20 years several new caravans and we can say without hesitation that this was the best caravan buying experience we have had. From the first telephone contact to driving away, with our new caravan,from Venture caravans Hitchin the manager Steph was exceptional.Not only is Steph and her staff very knowledgeable about caravans but they provide additional services such as a video of the handover and a car registration plate to go on the back of the caravan.We highly recommend Venture Caravans,as they provide a great service with an
eye for detail.

4 February 2026
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Reply from Venture Caravans

Thank you for your amazing review. It's fantastic to hear how pleased you are.

What an honour to hear that this is the best caravan buying experience you have had. We shall be sure to pass this incredible feedback on to Steph.

We also really appreciate you recommending us to others too, this is equally as incredible as your feedback.

Rated 5 out of 5 stars

The staff are very polite and experienced

Morning i found doing a part exchange at the dealership painless and the staff helpful and I am well happy with my new camper van and doing plenty of touring with it.

3 February 2026
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Reply from Venture Caravans

Thank you for your excellent review of our part exchange process. It's great to hear how helpful you found our staff to be, and we are so pleased to hear how happy you are with your new campervan. We would love to hear where you take it!

Rated 5 out of 5 stars

Issues with my motorhome heating…

I had issues with my motorhome heating system. I diagnosed the issue, it still failed to operate.
I made an appointment (they fitted me in within 2 days.
I turned up they carried out a full diagnosis the new part was faulty???
and suggested i get a replacement from my supplier. I did and the heating is fully operational.
I was very impressed with the efficient, helpful, knowledgeable and friendly service. I will be using them again without doubt, whatever the issue.
Top Marks

Mike

15 January 2026
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Reply from Venture Caravans

Thank you for an excellent review! We're so happy to hear how efficient, helpful, knowledgeable, and friendly you found us to be.

We're equally as happy that your heating is now fully operational, especially given how chilly it is currently!

It's great to hear that you will be using us again. However, let's hope you don't need us for any further issues with your motorhome. Thanks again!

Rated 5 out of 5 stars

Great service

Great service. Staff are really friendly and helpful. Definitely recommend this service

20 January 2026
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Reply from Venture Caravans

Thank you for your excellent review!

We're delighted that you received excellent service when dealing with us. It makes us very happy to hear you found our staff to be friendly and helpful.

We really appreciate you recommending us to others.

Rated 5 out of 5 stars

I recently purchased a second-hand caravan from Venture Caravans in Hitchin

I recently purchased a second-hand caravan from Venture Caravans in Hitchin and couldn’t be happier with the experience. From start to finish, the service was professional, smooth, and genuinely reassuring.

Matt was an absolute pleasure to deal with — very nice, polite, friendly, and never pushy. He took the time to answer all my questions and made the whole process easy and stress-free. The service both before and after the purchase was excellent, which really shows how much they care about their customers.

To top it all off, Matt even delivered the caravan to my home free of charge, which was incredibly kind and much appreciated. I highly recommend Venture Caravans to anyone looking for great service and honest, professional people.

Thanks again, Matt!

8 January 2026
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Reply from Venture Caravans

Thank you for such an excellent review. We are so happy to hear about your experience purchasing a caravan from our Hitchin branch.

It's amazing to hear how professional, smooth, and reassuring you found our service to be.

We shall be sure to pass on your kind words to Matt. Thank you for recommending us to others, too, we really appreciate it!

Rated 1 out of 5 stars

Support !

Hi, Why has my review been removed ? Brgds Ade

16 January 2026
Unprompted review
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Reply from Venture Caravans

Thank you for your review. However, the information you’ve provided is incorrect, and we ask that you retract it. You left your review on Google, not Trustpilot. As a business, we have no ability to remove customer reviews — we may only flag those that are factually inaccurate. It is then up to Trustpilot to determine whether a review should be removed.

We responded to your Google review, clearly outlining the factual inaccuracies it contained. You should have received a notification from Google confirming our response, and the review remains live on their platform. Given that we provided clarification on the points raised, we are surprised that you have not reviewed or corrected your comments — if only to ensure fairness and accuracy.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. very friendly and we’re delighted with our caravan and the service we received. thank you so much!

10 December 2025
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Reply from Venture Caravans

Thank you for your excellent review!

We are so happy to hear how pleased you are with your new caravan and the friendly service you received.

We hope you enjoy many happy holidays in your new caravan!

Rated 5 out of 5 stars

Great Value Motorhome and Excellent Customer Service

Great value Motorhome which had a few issues after handover.

The team at Venture dealt with all of our issues, openly, honestly and in a timely manner. Buying a caravan or motorhome can be a fraught business for the customer but I can totally recommend them with every confidence.

A great company that did a great job when things were a little tricky

2 September 2025
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Reply from Venture Caravans

Thank you for your excellent review.

Whilst we're sorry you experienced a few issues after handover, we're very happy to hear how pleased you are with how we dealt with them.

We're here to make things easier for our customers, so we're pleased that you recognise this. Thank you so much for recommending us to others!

Rated 5 out of 5 stars

Extremely professional and…

Extremely professional and well-informed, offering assistance without any pressure. Exceptional service that I would suggest to anyone. Our caravan was returned in pristine condition after valeting. The detailed video walkthrough of our new caravan was incredibly appreciated. Many thanks!

24 December 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review. We love your line "offering assistance without any pressure", as that's exactly our intention with every customer and we're glad you recognised that.
Thank you also for recommending us to others, we're very grateful for that. We're also happy to hear how much you appreciate the walkthrough video for your new caravan, our team work hard on these so it's great to see their efforts recognised.

Rated 4 out of 5 stars

Throughout the entire process

Throughout the entire process, Dave's friendliness and assistance made everything seamless and enjoyable.

18 December 2025
Unprompted review
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Reply from Venture Caravans

Thank you for a great review. We are glad to hear Dave's friendliness and assistance made everything seamless and enjoyable. We are always looking to improve, so it would be great to hear how we could achieve a five-star review from you next time.

Rated 5 out of 5 stars

A good place to start and finish!!Having decided we wanted to purchase a…

Having decided we wanted to purchase a campervan ,Venture,as local business was the obvious place to start. That said we also went to several other suppliers plus the caravan and motor home show in Birmingham. The fact we went with Venture is a straightforward testament to the attention, service and product expectations being met by a friendly team. I would thoroughly recommend to family, friends, and anyone who may be considering such a purchase.

13 December 2025
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Reply from Venture Caravans

Thank you for such an excellent review that is filled with praise for our team, service and the campervan you purchased. It's amazing to hear you didn't just choose us because we're based nearby but because of what we offer compared to the competition. Thank you also for recommending us to others, we are so very grateful!

Rated 5 out of 5 stars

We have a 2001 two birth tourer

We have a 2001 two birth tourer. We were having issues with the hot water supply and also a water leak on the water heater. I delivered our van to Venture caravans. They are so attentive and sympathetic.Next day they called me. I went back and they explained that they had repaired the hot water supply but that the repair was not repairable. They gave me several options to consider and at no stage did they try to push or persuade me in to any giving them the job. I asked how much was the cost of the work they had already carried out and unbelievablely they said NO CHARGE. I tried to insist on them taking some money but they absolutely refused. How often do you come across a business nower days that will do this. I cannot speak highly enough of the team that work at Venture caravans. Absolutely first class.

14 December 2025
Unprompted review
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Reply from Venture Caravans

Thank you for excellent review. Sorry to hear the issues with your caravan were not an easy fix but we're happy to hear our team were able to assist you. It makes us very happy to hear how highly you speak of the team.

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff. Easy to talk to , nothing was too much trouble.

10 December 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how pleased you are with the service you received from our staff. We hope you have plenty of happy holidays in your new caravan.

Rated 5 out of 5 stars

Young lady - Steph really helpful

The young lady - Steph was very helpful .
The had over was really good and she answered all our questions .
The gentle man went through all the tech. bits and made it really clear .
Thank you very much .
The weather was really awful that day .

28 November 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's great to hear how helpful you found Steph and the team, and how good you found the handover. It's just a shame to hear the weather was really awful, let's hope it will be much nicer for holidays in your caravan!

Rated 5 out of 5 stars

Excellent service all the way through

Excellent service all the way through, with attentive but perceptive suggestions at the sales stage, through to efficient part ex. At the end of it a lovely new camper! Thanks very much.(to Dave and everyone)

25 November 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's amazing to hear how happy you are with the service and suggestions you received. And of course, it's also amazing to hear you're pleased with your campervan.

We shall pass on your kind words to Dave and the team, and hope your camper provides you with plenty of enjoyable adventures.

Rated 5 out of 5 stars

Helpful and accommodating throughout…

Helpful and accommodating throughout the whole process without being pushy.
We particularly liked the handover video, much better than a physical one as we can keep referring to it whenever we want to.
All in all a pleasant experience.

28 November 2025
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Reply from Venture Caravans

Thank you for your excellent review.

It's wonderful to hear you found our team to be helpful and accommodating without being pushy. That's definitely the approach we take with all customers.

We're also so happy to hear you liked your handover video. The team put a lot of effort into the videos, so it's great that you've found yours useful.

Rated 5 out of 5 stars

The team were very friendly and gave us…

The team were very friendly and gave us great service. They were very knowledgeable about our caravan and Mark gave us anexcellent demonstration of what the caravan had to offer. Having viewed a lot of caravans we finally decided to buy from Venture Caravans.

26 November 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how pleased you are with the service you received from Mark. We hope you have plenty of happy holidays in your new caravan.

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