While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Causing upset and confusion
My elderly mother was confused and upset by the many letters asking her to complete an online survey. She has no access to internet and has no interest in completing the survey. I contacted the given email address stop the letters but they are still coming. Useless company, they ignore their emails.
Just one hour lost time
Just one hour lost time , i just wait for qustion about size my shoes :) on the end dont give any voucher code
Small upgrade
Week after make this survey every day I have spammed calling few time a day about energy , Internet, next survey etc. never more like this survey company who signed by government
Survey on behalf of Department of…
Survey on behalf of Department of Education i completed the parent section and received £5 which i donated to charity MIND. Had a small technical issue which stopped my son completing the form since fixed. My son is very happy to have taken part in the survey which might help change education for the better especially around bullying.
Scam company
Scam company. Sending me spam letters soliciting my details. Reported to ICO.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








