Versus Law Solicitors Reviews 

238
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and conveyancers for their exceptional professionalism, efficiency, and dedication throughout property transactions. Consumer feedback highlights fast response times, clear guidance, and supportive assistance that makes complex legal procedures completely stress-free. Many people recommend their services for anyone buying or selling a home due to outstanding results. However, some customers also noted challenges regarding communication gaps and delayed replies from specific staff members. A few reviewers experienced frustrating periods where phone calls were returned slowly or emails were left unanswered for weeks.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional... See more

Service

People report high satisfaction with the service, highlighting professional, efficient, and responsive... See more

Response time

Customers expressed great satisfaction with the response time, frequently praising agents who replied quickly... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting fast responses and helpful team... See more

Customer communications

Reviewers express mixed feelings regarding customer communications. While some consumers praised exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew has been great throughout the purchase for our new home! Never too much hassle for him to deal with any questions we had. Coming upto completion Andrew kept me informed and got the transactio... See more

Company replied

Rated 5 out of 5 stars

I completed on Friday, all thanks to Kushada! She has been absolutely fantastic throughout the entire process. Always responsive - my emails were never left unanswered for more than a day - and she ex... See more

Company replied

Rated 5 out of 5 stars

I would recommend Versus Law to anyone who needs to sell their house, the communication was on point and the efficiency was outstanding. I sold my property within 2.5 weeks, there was no second guessi... See more

Company replied

Rated 5 out of 5 stars

Great firm. Kushada was brilliant. She was fast ,professional and responsive. She replied to any email and phone call and kept me updated unlike many other firms . I had to cancel my contract with t... See more

Company replied


Company details

  1. Law firm
  2. Conveyancer
  3. General Practice Lawyer
  4. Lawyer
  5. Personal Injury Lawyer
  6. Property lawyer

Written by the company

Welcome to Versus Law Solicitors! At Versus Law, we provide comprehensive legal services tailored to meet your unique needs. Based in Manchester, our expert team specialises in residential and commercial property transactions, civil litigation, landlord and tenant matters, and private client services, including wills and probate. As a proud holder of the Law Society’s Conveyancing Quality Scheme (CQS) accreditation, we are recognised for our commitment to excellence, transparency, and a client-first approach. Whether you’re buying your first home, managing a commercial lease, or seeking advice on personal legal matters, we’re here to guide you every step of the way. Visit our website at www.versuslaw.co.uk to learn more about how we can assist you. We look forward to working with you and hearing about your experience with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(238)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome

Matthew Smith and his assistant, Humaira, were dealing with my case. They are both very professional and friendly. They have a positive attitude when meeting a tight timeline.
The versus law reception was also excellent, you can always get in touch with someone smoothly.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Great House Buying Process!

Matthew Smith was our Conveyancer and he did a brilliant job with our house purchase which completed just before Christmas - bang on our target date! I would highly recommend to all our family and friends and will use Versus Law for all our future needs. Thank you Matthew for your persistence and hard work!

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Claim

wasn't an easy journey for me but I am really greatful for the support that was provided to me by versus law during such a challenging time. Kulbinder especially stepped into my case and not only worked efficiently to get this case closed but really took the time to ensure all my needs were met and I am so greatful for her guidance and support.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

First time buyer

I instructed Versus Law when I was buying my first property - My case was assigned to Bushra Zaman who did a fantastic job throughout the process. She kept me informed throughout and remained professional when faced with the sluggishness of the Vendors solicitors. Overall this made the process straightforward and I would use Bushra again

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, led to a positive outcome for our flight delay claim with Jet2.com. Our case handler was wonderful, highly recommend.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

I took a punt on a claim against Air…

I took a punt on a claim against Air Canada , didn’t hold out much hope , versus got us £320 back , which is £320 more than I expected just to being just below the 4 hour threshold, so would highly recommend versus law .

19 January 2023
Unprompted review
Rated 5 out of 5 stars

We missed a connecting flight in Dublin…

We missed a connecting flight in Dublin returning from Chicago
Put in a claim against Aer Lingus but they refused to pay
I thought we did have a case so rang Versus Law who agreed to take on our claim
Pleased to say they in a very short time got us our compensation
Very pleased — would use again

10 November 2022
Unprompted review
Rated 1 out of 5 stars

DONT USE THIS COMPANY

Honestly the worst experience I’ve had with them. The constant chasing the no replies and just the lack of help from them is shocking. They keep blaming the other party for the delays but I don’t believe them. My case has been going on since June and still not result. Wouldn’t trust them personally. I’d look elsewhere

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Appreciation for good service

I appreciate what your team provided to me was a professional and efficient service especially Mr Matthew, whose professional knowledge in terms of compiling property report and patience in explaining my concerning issue impress me the most. Please relay my appreciation to Mr. Matthew. I will surely recommend your service to my relatives and friends. In fact, my friend Mr. Cheung K W is planning to use your service after my recommendation. Hope your company will be more prosperous in future. Thanks !

26 October 2022
Unprompted review
Rated 5 out of 5 stars

I have used Versus Law many times in…

I have used Versus Law many times in the past, each and every time they have responded effectively and efficiently. They have dealt with the problems I have had and won each and every time. They are fast and professional. I would use them again in the future. I was happy and satisfied with the outcome each and everytime.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

I had a flight claim with TUI

I had a flight claim with TUI and versus law helped me claimed the compensation I deserved. Alexandria Rennie was amazing she kept me updated throughout the whole claim process and answered all my enquiries professionally. I will definitely be using their services again if needed. Thank you.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

He did it again

This is the second property matter that Matthew has handled for me. As before, he was professional, helpful, friendly and very easy to speak with. He helped to make a stressful situation much more bearable.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, efficient firm.
They sorted out my conveyancing in 17 days from the offer to the completion.
Many thanks to Humaira.

30 August 2022
Unprompted review

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