Vertical Blinds Direct Reviews 

3,934
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Consumers love the simple online ordering process and fast delivery times, frequently mentioning that ordering free color swatches beforehand makes choosing much easier. The items arrive securely packaged, and people frequently praise the beautiful patterns, perfect fit, helpful customer service interactions, and excellent overall standard of the products. However, some customers also noted frustrating delivery delays, occasional courier issues, and difficulties tracking down missing parcels when packages went astray. Furthermore, a small group of reviewers experienced occasional problems with incorrect sizing or substandard stitching quality on certain delivered items.

What people talk about most

Product

People report high satisfaction with the product, praising the excellent quality, perfect fit, and easy... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the well-made products,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that parcels arrive quickly and on... See more

Order

Clients share satisfaction on order processes, frequently highlighting simple online navigation, quick sample... See more

Service

Customers had great satisfaction with the service, frequently praising helpful staff who answered dimension... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more

Rated 5 out of 5 stars

Very professional company, excellent communication. Received the sample swatches within a couple of days so I could make my decision. Website easy to navigate to place order. On receipt of order whic... See more

Company replied

Rated 5 out of 5 stars

We ordered vertical blinds for my kitchen but unfortunately we did not measure correctly & they were to short. Fortunely we took out the surefit guarantee & were able to get them replaced without any... See more

Company replied

Rated 5 out of 5 stars

I fitted these blinds in my Bungalow 9 years ago and they have been excellent. I recently needed to change the one in the bedroom as wife couldn't now cope with the blinds closing in the middle so we... See more



Company details

  1. #30 of 57 best companies in Door shop

Information provided by various external sources

A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(3,934)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

Great blinds easy to install and look…

Great blinds easy to install and look the business well pleased :)

2 September 2025
Vertical Blinds Direct logo

Reply from Vertical Blinds Direct

We're happy to hear that the blinds were easy to install and that you are pleased with how they look. Thank you for your positive feedback!

Rated 4 out of 5 stars

Delivered what was ordered but refinements could be possible

They did deliver exactly what had I ordered. It was easy to install and functions fine. With hindsight, and knowing what I received, there were a couple of questions which could have refined the product to make it an even more perfect solution

12 August 2025
Vertical Blinds Direct logo

Reply from Vertical Blinds Direct

We're happy to hear that the product was easy to install and functions well. Thank you for the positive feedback. We appreciate your insight on how the product could be even more refined.

Rated 5 out of 5 stars

Straightforward and good quality

Ordering was easy. I was only ordering new louvres which kept things simple. However, I followed the measuring advice on the website to make sure I ordered the correct size.

The product arrived within the given delivery time and I was very happy with what I received. The quality is good and they fit perfectly.

28 July 2025
Rated 5 out of 5 stars

Brilliant products and excellent…

Brilliant products and excellent customer service. I have ordered several blinds from here now, replacement slats and new roller blinds. Extremely well made and put together. Lots of customisation options available. Very cost effective option for updating your home.
I made a mistake with the slats but purchased the insurance, it was my fault because I misinterpreted the guide regarding
the recess and “exact” measurements. This would have been a very costly error but for sake of £4.95 surefit and £9.95 redelivery they remade the whole order after a quick phone call. I’m a competent person but even I make mistakes from time. You won’t be disappointed buying from here but please purchase sure fit just as insurance.

26 June 2025
Unprompted review
Rated 4 out of 5 stars

everything was great

everything was great, right up to the delivery, they split the delivery in 2, one was great, the other, not so. driver caused damage to my property and told lies about being told to leave the parcel where he did by us! not vertical blinds fault, but can't understand why the order was divided between 2 different couriers.

30 June 2025
Rated 5 out of 5 stars

Well made blinds

Well made blinds, well packaged and delivered exactly when they should have been. Vertical Blinds Direct kept me informed, and the fitting instructions were easy to follow. The blinds were to install recessed windows, and they fitted perfectly.
Thanks guys!

3 July 2025

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