Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more
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Company details
- #30 of 57 best companies in Door shop
Information provided by various external sources
A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.
Contact info
Unit 2 Jubilee Way, WF4 4TD, Wakefield, United Kingdom
- 01924 481717
- info@vertical-blinds-direct.co.uk
- www.vertical-blinds-direct.co.uk
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Excellent servive and quality of items
I ordered replacement slats which were exactly the size I ordered. Really pleased with the quality of the fabric and the colour. Would use again

Reply from Vertical Blinds Direct
Good Service
Good service from Vertical Blinds. The blinds we ordered fitted perfectly. However if like us you have a RSJ that was impossible to drill though you need a wall mounting brackets.

Reply from Vertical Blinds Direct
We ordered blinds for our kitchen
We ordered vertical blinds for my kitchen but unfortunately we did not measure correctly & they were to short. Fortunely we took out the surefit guarantee & were able to get them replaced without any hassle. Special thanks to Maria for all the help she provided. The blinds look great.

Reply from Vertical Blinds Direct
Excellent service and staff extra…
Excellent service and staff extra helpful when we had a query... So good we have ordered some more

Reply from Vertical Blinds Direct
t product made to measure from good quality materials
Excellent product made to measure from good quality materials.

Reply from Vertical Blinds Direct
No problem with the blinds
No problem with the blinds, but fitting instructions would have helpful.As we have fitted similar blinds in the past we fitted them without any trouble.

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Reply from Vertical Blinds Direct
Good service
Excellent service surprisingly good quality for the price really good customer service

Reply from Vertical Blinds Direct
Easy to fit and use
The mounting clips were easy to mount and the rail clipped in easily. The slats were easy to hiik on. The control stick was great for opening and closing, and twisting to alter the angle. An overall improvement on the old ones which used a loop of string to open and close, and a plastic blaa string to alter the hanging angle.

Reply from Vertical Blinds Direct

Reply from Vertical Blinds Direct

Reply from Vertical Blinds Direct
Great experience with this company from…
Great experience with this company from ordering online to being delivered I was very happy with this journey

Reply from Vertical Blinds Direct
Great home improvement
Good delivery. Quality product. More detailed instructions would help but we got there!
Louvers
Ordered the louvers only. Easy to order online. Was kept up to date via email. Order was sent out on the exact date given. Very happy with them and would order again.
I had a problem with the brackets
I had a problem with the brackets. The delivery company lost them. The company sent replacements immediately also the blinds are really nice. Just as promised. I had ordered a swatch earlier so that was really useful to see texture and exact colour. Thanks guys.
Everything went smoothly.
First, I'd highly recommend you send for samples because the colours on the website don't really reflect real life. Unfortunately I missed out on the discounted offer that was on when I first looked at the blinds online because I sent for samples, but they are sent out very quickly and I received them within a couple of days.
As I chose free delivery (another offer) it was about 10 days inc weekend before they were sent out but I was kept up to date with delivery information and they turned up on the day promised. They are well packaged and easy to install following the video that shows you how. I was pleased with the quality of the fabric. All in all a good experience.
Product reflected what was on the…
Product reflected what was on the website. Measuring was clear and straightforward. Product arrived when it was due to arrive and was easy to fit and looks great - all expectations met
All round perfect
Easy ordering, delivery good. Blinds look beautiful and very easy to install.
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