Vertigo Transport Ltd Reviews 

641
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, expressing outstanding support and completely seamless operations from start to finish. Customers frequently praise the entire team for being exceptionally friendly, polite, and professional throughout every single stage of the moving process. People consistently state that the transport service is remarkably efficient, punctual, and thoroughly organized from the initial quotation to final delivery. Reviewers emphasize how accommodating and cautious the workers are when handling delicate personal belongings as well as large furniture items. Many consumers note that the organization successfully removes all typical moving anxiety and makes the home transition completely smooth and stress-free.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, careful handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpack... See more

Company replied

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Bob... See more

Company replied

Rated 5 out of 5 stars

The Vertigo Transport team that helped us pack and move was brilliant! Moving can be very stressful, which is why we really appreciated the team's friendliness making us feel at ease. We were impresse... See more

Company replied

Rated 5 out of 5 stars

If you’re looking around for quotes and reviews, stop here and just book Vertigo as you won’t find better. We were recommended them by a friend and I’m so glad we hired them. Nico and his amazing team... See more

Company replied


Company details

  1. Removals company
  2. also in
  3. Delivery Company
  4. Packaging
  5. Piano moving service
  6. Removals Service
  7. Storage facility

Written by the company

Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

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4.9

All reviews

(641)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service! Extremely nice staff with tons of experience. Moving was a breeze with their support.

14 January 2023
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

What a nice experience this move was

What a nice experience this move was. Vertigo team came and packed everything, moved to right spot in the new house, without doing any damage to any piece of furniture. Impressive. (And the team was super nice, friendly, reliable, on time, happy to go above and beyond to make us comfortable and happy)

3 February 2023
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Brilliant

Vertigo were brilliant from start to finish. The guys made it look so effortless even though we had so much stuff and just a few days before Christmas. We have a lot of paintings and fragile items and these were packaged up extremely well and not one breakage. Quick to come and pick up the mass of boxes too. Couldn’t recommend more. Special thanks to Nico and all the guys.

22 December 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Five stars is honestly not enough

Five stars is honestly not enough! Worth every single penny. The move happened when we had snow in London but this did not stop anything, I can't quite believe how quickly they loaded everything up, drove up to Nottingham and then unloaded. Everything was placed where I wanted it and nothing was damaged. So friendly, helpful and courteous. Would not hesitate to recommend to anyone, don't use any other movers, Vertigo are the best!!

12 December 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Some very experienced professionals

Three very experienced professionals came in and everything just fell into place. I don't know what else to say - Vertigo was the most seamless move I've ever had. Thanks for the help, especially with those stairs!

3 December 2022
Unprompted review
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Exceptional in every way

Exceptional in every way! Couldn’t recommend them all more highly. Am thrilled and took all the stress out of what is typically a stressful situation. 5 stars!

2 December 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Efficient Property Move

Arrived on time. Friendly and efficient. Very pleased with the job.

1 December 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

They were excellent

They were efficient, caring and really know what they are doing. Excellent all round.

18 November 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

We have now used Vertigo twice

We have now used Vertigo twice, and I can highly recommend them. When booking, they are efficient and straightforward, and make the process very easy. On both occasions, the crews that they have sent along have been efficient, helpful and friendly.

26 November 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Great communication

Great communication, professional handling. Even when a few issues happened (nothing is perfect) it was handled swiftly and keeping the customer's satisfaction in mind. I would recommend using Vertigo's services.

13 November 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

Quick, friendly, and went above and beyond

They were brilliant - very friendly, offered to help with things I wasn't expecting help with, got the job done at speed and were a pleasure to have around. I would highly recommend them :)

9 November 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 5 out of 5 stars

True experts

The Vertigo team were amazing! From quoting, to booking to packing. After an incredibly stressful selling/buying process they made the moving day as easy as I could imagine. They took good care of my belongings and were a pleasure to deal with. True experts. Thank you so much.

8 November 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

Rated 4 out of 5 stars

Very good

Very helpful and friendly team

26 October 2022
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Reply from Vertigo Transport Ltd

Thank you for your feedback much appreciated.

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