While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Working here completely ruined my eye…

Working here completely ruined my eye health. With tons of air vents just circulating air I developed dry eye disease and just after 6 months of working there I had to resign due to the irreversible damage to my eyes and no help from the company whatsoever other than making me come into the office after crying saying I needed to work from home due to the awful red and watery eyes I would get from just being in the building for less than an hour. I never had this condition before I worked there and now 4 years later I am suffering daily. Do not work there unless you want to develop dry eyes!! They don’t have normal air cons or heaters just air circulating(as apparently it’s better for the environment) biggest regret of my life.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't use them

By now everyone knows that VES is horrible. They take months before returning the DBQ and have all kinds of excuses. They schedule you at the last minute. Request another vendor from the VA. do not use VES. You can also upload a 4138 form requesting that the VA no longer use VES for your claims. For example they can use QTC or some other vendor but do not use VES. If all the veterans did this then VES would not get the contract

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Could care less about you and only care about saving the VA money

6 months after my claim had been reviewed and approved by the VA, i somehow was scheduled with yet another VES appointment. The Dr was working out of a chipractic clinic that had paper thin walls and spoke very loudly. I have no doubt that everyone in the clinic knew of my problems due to his poor bedside manner. He wouldn't accept my answers and kept trying to get me to answer questions in ways I didn't feel comfortable answering. He also couldnt understand why i didnt want to keep talking about my issues to yet another doctor, probably the 6th or 7th one that i've had to discuss these items with. Worse yet, he had never served and had no idea what I was talking about in most instances. And kept expressing the how he couldnt understand why, if i was having the issues while is was in why i wouldnt just take care of them then. How is someone who has never served going to advocate for me or anyone that has served? I got the feeling right away he was trying to disprove and downplay all of my claims and was definitely not trying to advocate for me like the VA says they will. It's all one big sham

28 April 2025
Unprompted review
Rated 1 out of 5 stars

VES (Veterans Evaluation Services) is bad for veterans

I want to bring an organization to your attention named VES (Veterans Evaluation Services). They are contracted by the Veterans Administration to process medical evaluations for medical claims made by veterans.

Unfortunately, I do not have to many good things to say about VES. I have completed my scheduled medical evaluations but VES still refuses to finish processing the medical findings. We are going past the 90 day mark at this point and no updates are provided and I am kept in the dark even after inquiring about the status of the request. Furthermore, this delays any medical treatment that I have requested through the VA.

I am a man of principles that stands by many morals. This has been a common issue for many veterans including myself. I want to create awareness about this issue and work to prevent other veterans from experiencing this.

Mainly, the VA also needs to take accountability with the companies they choose to have contracts with.

23 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look