Although it was frustrating not being able to purchase this product for several months when my cat needed it, I'm changing my review to five stars, now that we have been using Derma-ionx for a month.... See more
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Right now I'm on the fence, sorry ... Within the first 48 hours, the liquid elimination was reduced by Half! I was So happy: Then the backslide.... Maybe it was too late for him. He is still... See more
Already half way through our second bottle of four and see NO results. We have an eight year old English Sheepdog that in February 2017 got cataracts probably caused from diabetes. March 14th, he is... See more
Company replied
VETiONX speaks for itself. The customer service is great, the products are high quality and sure help. You need assistance, the staff is there for you. I rescued a Golden Retriever, who was in bad s... See more
Company details
- Pet shop
- also in
- Hobby shop
About VETiONX
Information provided by various external sources
VETiONX® features pet health care products that are safe and effective for all pets and animals. At VETiONX®, we believe in helping your pet restore natural balance. By providing valuable veterinarian insight and unique homeopathic solutions, we help pets around the world lead long, healthy lives, naturally.
Contact info
4635 40th St SE, 49512, Grand Rapids
- 866.977.0888
- service@vetionx.com
- www.vetionx.com
4.1
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I am just starting to use the product …
I am just starting to use the product on my older golden so do not know how I will like yet. I was impressed how fast it was processed and sent to me.
1 May 2017
Unprompted review
So far I am seeing better results than …
So far I am seeing better results than anything else I've tried It's not perfect but going in the right direction
1 May 2017
Unprompted review
Reply from VETiONX
Thank you for taking the time to give us your feedback. Homeopathics can take time to build up in the system before the body can begin responding effectively, which is why we do encourage customers to try our product for at least 30 days. We do hope that you continue to give the product to your dog Kobe and keep us posted on their progress. Please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you.
Sincerely,
Vetionx Customer Service Team
Hello
Hello
At first I didn't think the Promaxol was going to work. But after a week and a half she is doing much better. This was what I consider a sever case. She 14 years of age with a bad hind legs right from birth. So for what I had to deal with I would give Promaxol a 6 star rating
30 April 2017
Unprompted review
My dog seems to be doing much better
29 April 2017
Unprompted review
I WAS VERY DISAPPOINTED WITH THE 2 …
I WAS VERY DISAPPOINTED WITH THE 2 PRODUCTS I PURCHASED. IT WAS A WASTE OF MONEY.
I AM GOING TO TRY AND GET A REFUND. THE PRODUCTS I PURCHASED WERE DERMA-IONX. MY DOG
DID NOT SHOW ANY SIGN OF RELEIF. CHILLOUT CHEWS FOR MY OTHER DOG DID NOT SHOW ANY
IMPROVEMENT IN HER ANXIETY. AS FAR AS GETTING THE PRODUCTS, THEY WERE SHIPPED IN A
TIMELY MANNER BUT THE PRODUCTS DID NOT WORK.
28 April 2017
Unprompted review
Reply from VETiONX
We are terribly sorry that your dogs have not yet responded to our products Derma-Ionx and Chillout Chews. We do show that this was a recent purchase. Much like the Promaxol that you have purchased, it can take time to build up in the system before their body can begin responding effectively, if the product is given as directed. We do encourage our customers, when starting out, that they give our product at least 30 days. Some customers are somewhat confused with Derma-Ionx because we send a spray bottle, that the product is intended for internal use and the pray bottle for added relief. Please feel free to contact our call center directly if you have any product or usage questions as we would be happy to assist you. We do appreciate your feedback and do hope that you keep us posted on Callie and Tina's progress.
\
Sincerely,
Vetionx Customer Service Team
Refunds/returns for purchase using auto-ship
My dog, unfortunatlely couldn't use the product I purchased. Since auto-ship is'n't refundable (I didn't know this when signing up), I couldn't send it back and get a refund. At $30.00, that's pretty high for something you can't use However they did cancel the auto-ship - I had to ask, couldn't find it on the website, i had to settle for that. I think they should make all this information more easily available.
27 April 2017
Unprompted review
Reply from VETiONX
We do apologize for any confusion in regards to our autoship program. We can understand the frustration there and do try to make it as clear as possible online as well as by telephone, which is why we did include a box that is to be checked prior to proceeding to check that indicates you have selected autoship and agree to the terms. The order will not process with out that step. However, the order does show that the autoship has been cancelled for you, so no other packages will be sent. Please feel free to review our other products in the future.
Sincerely,
Vetionx Customer Service Team
Great product
27 April 2017
Unprompted review
we are still trying this and hoping to …
we are still trying this and hoping to see improvement in our precious cat soon. the only complaint I have is it seems wasteful to put in his water, as we have to change/freshen water daily. the product is costly. I am trying a dropper (not provided with product) but I have a difficult time getting that in his mouth too!
26 April 2017
Unprompted review
Reply from VETiONX
We do appreciate your feedback. In regards to the water use, we would suggest putting the product in enough water that they drink it all right away rather than letting it sit in the dish all day or changing it out. That way, it ensures that they get the full dose (we have sent this information via email as well). The product can also be mixed in with the food if that would work better for you. Please feel free to contact our call center directly either through email or by telephone with any product/usage questions as we would be happy to assist you.
Sincerely,
Vetionx Customer Service Team
Item arrived on time...but either I am …
Item arrived on time...but either I am not applying it correctly or the ticks are not a bit discouraged and hook onto my dog's ears, neck, back/// anyt advice would be welcome!
26 April 2017
Unprompted review
VETiONX Great product!!
I've been using this VETiONX for only about 1 week. Only 1 time daily and my Abigail is doing much better. She is 7 and is starting to show signs of her age and from jumping down from our King Size bed. She is moving much better and isn't acting like she's in pain anymore.
Thank you for making my furry daughter feel better!!
25 April 2017
Unprompted review
My Golden Retriever couldn't get up …
My Golden Retriever couldn't get up without any help but within one week I saw a difference in him it is now going into his third week and we walked around the yard and he had no pain just a bit scared from times to time but he is doing great I am so happy that I purchased this product....Buddy and I want to thank you so much
23 April 2017
Unprompted review
Ordering product was fine
Ordering product was fine. Am waiting for the product to work on my dog but don't have alot of hope. Have seen no change at all and her arthritis is bad. I wish there was something else to help. I doubt if it is the product, just the animal.
19 April 2017
Unprompted review
Reply from VETiONX
We do appreciate you giving our product a try! Typically, we do encourage our customers to try our products for at least 30 days, as it can take time to build up in the system before their body will begin responding effectively. We see that you have purchased 2 bottles for 3 dogs, which should get you at least through the first month, depending on the weight of each dog. Please keep us posted on your progress and feel free to contact our call center directly with any product or usage questions as we would be happy to assist you.
Sincerely,
Vetionx Customer Service Team
I really love all the products I have …
I really love all the products I have purchased from vetIonix. They are like Miracle products.. I recommend them to all of my friends and Associates period I have sent many customers to your website. Keep up the good work!
19 April 2017
Unprompted review
Buying experience was top notch
Buying experience was top notch. Communication for my email question was really fast. Shipping was fast, and complete
The whole buying experience was excellent!!!
18 April 2017
Unprompted review
This product is saving my dogs life
This product is saving my dogs life. I would have had to put her down cause her diabetes was so out of control when she came to us. It works! That is all that matters to me.
17 April 2017
Unprompted review
My little Lodi runs some now and …
My little Lodi runs some now and actually runs after a freezbee. Wonderful stuff. I would highly recommend it!
14 April 2017
Unprompted review
Quick service
Quick service. Harry is 12 years old. He is doing better and eating after being on the arthtitis medication for a couple of weeks. He still needs pain medication and is very quiet. I am hopeful over time he will improve.
11 April 2017
Unprompted review
Reply from VETiONX
We do appreciate you giving our product a try and for your feedback. We do hope that you continue to keep us posted on Harry's progress and please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you.
Sincerely,
Vetionx Customer Service Team
Gone Threw Bottle And Don't See Any …
Gone Threw Bottle And Don't See Any Signs Of Improvement
On Our Lab, Still drags His rear Legs
11 April 2017
Unprompted review
Reply from VETiONX
We are sorry to hear that your dog Moose has not yet responded to the product. Homeopathic products do take time to build up in the system before the body will begin responding effectively. We are curious, since you mention having gone through one bottle already, how the product is being given. Typically, one bottle is a 30 day supply for pets up to 90 pounds. With a lab, the standard dose is often 3/4 tsp once a day. Please contact our call center directly for dosing instructions so that we can offer some advise on how to best administer to Moose so that you get the best results.
Sincerely,
Vetionx Customer Service Team
So far so good
11 April 2017
Unprompted review
Everything arrived complete and rather …
Everything arrived complete and rather quickly I might add. Will more than likely, order again from this company. Thanks again. Carolyn S.
11 April 2017
Unprompted review
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