From booking in at reception to the nurses and vet, all absolutely fantastic, listened to everything we said, from our dogs fear of strangers to strange environments to the problem we rushed her in fo... See more
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See what reviewers are saying
After a traumatic few days with my dog being in agony after anal gland issue, I was at my wits end. I was treated kindly with respect and excellent knowledgeable help for my poorly dog. It was very... See more
Company replied
Poor advice. Wrong diagnosis. Inconsistent advice from vets. Really poor. I won't use again unless I really have no other choice.
Company replied
Booked an urgent online consult for advice. Easy to book, great advice from the vet who showed compassion.
Company replied
Company details
- #1 of 1 best companies in Emergency veterinarian service
- #14 of 17 best companies in Veterinarian
About Vets Now - Hospital Manchester
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
98 Bury Old Road, Whitefield, M45 6TQ, Manchester, United Kingdom
- 0161 222 0803
4.6
Excellent
405 reviews
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Amazing service and care
Absolutely amazing service and care received, honest and compassionate would definitely recommend 5*and above thank you so much.
3 April 2026
Reply from Vets Now - Hospital Manchester
Denise, we're happy to hear that you had such a positive experience with our services at Vets Now Hospital Manchester. We truly appreciate your kind words and recommendation.
Great team:)))Reception staff on arrival were very…
Reception staff on arrival were very attentive and senced quickly the distress we were feeling.
Showing empathy and understanding.
Nurse and surgeon also very understanding of our situation and explained in detail the process and procedures that they were about to perform on our little fur baby.
End result was happy parents and our little fur baby was left feeling much better.
Thank you team 🤗
16 April 2026
Reply from Vets Now - Hospital Manchester
Your message made our day, Angela. We'll share this with the Vets Now Hospital Manchester team; thank you for taking the time.
Above and beyond
The love and dedication that Vets Now give to my pets is well above and beyond They also give us ( the owners) so much love and comfort I cannot say enough about how wonderful the teams are Highly Highly recommend this vetenary place
15 April 2026
Reply from Vets Now - Hospital Manchester
We appreciate you taking the time to share your kind words. Our team is passionate about providing exceptional care to pets and their owners, and we're so glad you felt supported.
Brilliant 👍
1 April 2026
Reply from Vets Now - Hospital Manchester
Thank you for your kind review Peter, have a lovely day!
Reply from Vets Now - Hospital Manchester
Hi Carolynn, thank you for your positive feedback. Have a lovely day!
Excellent care
Excellent care, however almost £700 for an infected anal gland is rather steep.
Nurses and vet were friendly and efficient. Thank you for looking after us! 😊
7 April 2026
Reply from Vets Now - Hospital Manchester
Hi Katalin, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.
Aysha and her team were exemplary in…
Aysha and her team were exemplary in treating Harry the Cat in his apparent moment of peril.
His potentially serious symptoms were resolved.
What A Service
BRILLIANT
THANK YOU
BRIAN AND ROBIN
5 April 2026
Reply from Vets Now - Hospital Manchester
Hi Robin. We appreciate you sharing your experience. We're so glad that our team, could help Harry during a difficult time and resolve his symptoms.
Fantastic from start to finish couldn't…
Fantastic from start to finish couldn't have asked for a better service massive thank you to Aaron and the receptionists.
4 April 2026
Reply from Vets Now - Hospital Manchester
Hi there, thanks for taking the time to leave us a review. Our teams are passionate about pets, and feedback like yours means a lot. We hope you have a great day.
I took my dog as a referral from my…
I took my dog as a referral from my local vets. All staff at VetsNow Manchester were extremely empathetic, the lady on reception was lovely and accommodating, the nurses were fantastic and the vet Stephen was brilliant and kept me regularly updated on my dog's condition. I felt my dog took a turn for the worst whilst we were waiting on diagnostic results. I rang them and they told me to bring him straight back down and kept him in overnight. They are now following him up with his treatment plan, excellent place, can't thank them enough.
31 March 2026
Reply from Vets Now - Hospital Manchester
We're so glad to hear that our team at Vets Now Hospital Manchester provided such compassionate care for your dog. It's wonderful to know that you felt supported and well-informed during a difficult time. Thank you for your kind words and for entrusting us with your pet's health and we are delighted that your pet is recovering.
Reply from Vets Now - Hospital Manchester
Good morning Leon, we appreciate your kind words regarding our team and services at Vets Now Manchester Hospital . It means a lot to us that you had a positive experience.
Brilliant so kind and caring and the…
Brilliant so kind and caring and the reception ladies where loverly
30 March 2026
Reply from Vets Now - Hospital Manchester
We appreciate your lovely feedback and are so glad you felt cared for by our kind team. Thank you for sharing.
Baileys Lee
Staff on reception, welcoming and helpful with the administation side of Baileys admission. The Veterinary Surgeon very informative and explained exactly what procedure was required for Bailey, including diagram and answered all our questions. His care post operation, and his stay inhouse was great with 24 hour nursing and easy access to ring any time for updates on Baileys recovery.
27 March 2026
Reply from Vets Now - Hospital Manchester
Hi Pauline, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and Bailey. Have a great day.
I was advised wrong
I was advised wrong. My dog died after being discharged to home supervision due to having no insurance and not having funds available to pay them for the extra stay. They allpwed my dod to leave unconcious and unable to walk. Vets are all about the money with only 10% care for animals. Iv youve not got the money they wont help your pet.
26 March 2026
Reply from Vets Now - Hospital Manchester
Hi Mike, we’re sorry to hear you’re unhappy after visiting to Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.
Wonderful and helpful service
Wonderful and helpful service
My cat was attacked by a dog, called vets now who got me an emergency appointment then and there.
My cat was seen to immediately, I was made aware of a £250 consultation fee, which is fair enough, the lovely vet checked her over, made sure she was fine and we went on our way without being charged. The Manchester Whitefield branch is a really nice, modern and welcoming environment. Can't thank them enough!
23 March 2026
Unprompted review
Reply from Vets Now - Hospital Manchester
Katie, we appreciate you sharing your experience. We're so glad to hear that we could provide immediate care for your cat and that you found our environment welcoming. We will share your kind words with the team at Vets Now Hospital Manchester .
Excellent Service
The staff there were very good. The two ladies on reception had a lot to deal with and remained calm and professional the whole time despite what they were dealing with
19 March 2026
Reply from Vets Now - Hospital Manchester
Hi there, we're delighted the staff within Vets Now Hospital Manchester could help you and your pet. Thanks for the lovely review - take care
After going there with a very poorly…
After going there with a very poorly cat, everything was explained nice and simple (treatments and estimated costs). The vets we saw seemed very caring and we knew he would be looked after, which put our minds at rest. We got to go and visit him which was good.
4 March 2026
Reply from Vets Now - Hospital Manchester
Hi Alan, thank you so much for sharing your experience. It means a lot to us.
Very efficient & welcoming Staff.
Very efficient & welcoming Staff.
Everything was carefully explained to us.
The whole experience was very positive & reassuring.
Only negative was the cost, Vets fees are extortionate now everywhere. Some animals must suffer because their owners can’t afford to access any Vet, never mind an out of hours one.
28 February 2026
Reply from Vets Now - Hospital Manchester
Hi Patricia, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Great service
Thank you for the great service and the help making our little Elvis better again. From the reception staff to the medical staff all did a grand job.
24 February 2026
Reply from Vets Now - Hospital Manchester
Hi Glenn, thank you so much for your positive feedback. It was a pleasure to help Elvis, and we hope he's much better now. Have a lovely day!
Reply from Vets Now - Hospital Manchester
Hi Adam, thank you for your kind feedback. We hope you have a lovely day!
Reply from Vets Now - Hospital Manchester
Hi Alison, thank you so much for taking the time to leave a review. We're glad we could help and that your dog is doing better. Have a lovely day.
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