We recently had to take our pup to Vets Now after she discovered and devoured a lot of grapes. Everybody was wonderful, even before we arrived we had good advice and were able to give all the info t... See more
Company replied
Tennyson Avenue 20, PE30 2QG King's Lynn, England, GB
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We recently had to take our pup to Vets Now after she discovered and devoured a lot of grapes. Everybody was wonderful, even before we arrived we had good advice and were able to give all the info t... See more
Company replied
We had to take our 15 year old spaniel to this practice @ 445 on new years morning as he had a seizure which ultimately demanded he be put to sleep. Both the vet and her assistant could not have b... See more
Company replied
Truthful: The Veterinary staff were fantastic: professional, caring and friendly. The claim process needed some clarification and we spoke to a Vets Now member of staff, who was extremely helpfu... See more
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Vet was unclear. Said my cat had bad teeth when I then said but our vet said he has very clean teeth he then quickly said he had made a mistake and to ignore that. Wouldn't give a long lasting antibio... See more
Company replied
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Tennyson Avenue 20, PE30 2QG, King's Lynn, England, United Kingdom
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We couldn't fault the care given by the vet. However we feel let down by the admin process.

Reply from Vets Now - King's Lynn
They told me my kitten had just singed his fur and charged me £350 when he had actually really burnt his paw and had to have further treatment at a different vet’s!

Reply from Vets Now - King's Lynn
Absolutely appalling service.took over £150 more than the insurance excess.misdiagnosed my dog.ttaumatised him as well.it takes over 35 working days to deal with a complaint as well.id never have anything to do with them again.avoid.

Reply from Vets Now - King's Lynn
Very helpful and kind. A small query was dealt with immediately

Reply from Vets Now - King's Lynn
Vets at the mill house surgery in kings Lynn are exceptional

Reply from Vets Now - King's Lynn
When I needed help for my dog they were their for me, bloods taken, pain relief was in less than 20 mins, the dog had to stay a second night and I was able to see the vet and my dog at 7:30 in the morning with a good explanation.

Reply from Vets Now - King's Lynn
Great communication
Friendly, knowledgeable staff
Bit pricey, but out of hours always is

Reply from Vets Now - King's Lynn
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