The communication of my order was excellent. The product is genuine and arrived in excellent condition. The price is exponentially better than what I have paid at the vet. I will use this company agai... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died thre... See more
Company replied
First time ordering heartworm medication. Ordered a year. It arrived in a timely fashion from Australia to the United States in 14 days as I was told. The expiration date of both six month supp... See more
Company replied
US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more
Company replied
Company details
Written by the company
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Contact info
4.6
Excellent
348 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Supplier
Communication very good from supplier regarding status of order.
13 October 2025
Unprompted review
Reply from VetShopMax
Hi Mary,
Thank you for your feedback! We’re so glad to hear you were happy with our communication throughout your order.
Keeping our customers informed every step of the way is something we truly value.
We really appreciate your support and look forward to helping you again soon! 🧡
Regards,
VetshopMax
A great transaction
Order arrived fast to 46218.
Haven't used product yet but last order was perfect!
21 October 2025
Unprompted review
Reply from VetShopMax
Hi Jeff,
Thanks so much for sharing!
We're really glad to hear your order arrived quickly and that you’ve had a good experience with us before. Hope this one works just as well for you! 🐶😺🧡
Regards,
VetshopMax
I love vet shop max it’s so fairly…
I love vet shop max it’s so fairly priced and products are fresh. I have recommended my kids to this site too for their pets they love it!
18 October 2025
Unprompted review
Reply from VetShopMax
Hi Mrs. Gerage,
Thank you so much for your feedback! We’re really glad to hear you’re happy with our prices and fresh products — and it means a lot that you’ve shared us with your kids too.
We truly appreciate your support! 🐶😺🧡
Regards,
VetshopMax
So far everything has been perfect
So far everything has been perfect. You apologized for the price going up because of the tariffs. There was no need to apologize. The same meds at the vet's office went up too. I still save more with you than with the vet and I would have to pay the vet for the prescription.
22 October 2025
Unprompted review
Reply from VetShopMax
Hi Linda,
Thank you so much for your understanding!
We’re really glad to hear you’re happy with your experience and still saving with us. Your support means a lot — we truly appreciate you choosing us to care for your pets! 🐶😺🧡
Regards,
VetshopMax
Excellent service through and through.
13 October 2025
Unprompted review
Reply from VetShopMax
Hi Rich,
Thanks for your feedback! We’ll continue improving our service — our customers’ trust and support truly inspire us to do better every day! 🐶😺🧡
Regards,
VetshopMax
Save money, skip vet, shipping good!!
I’ve been a customer for several years, it all started with 3 large dogs. VetShopMax sells brand name products at a better price w/o having a trip to the vet. Shipping is quick, if Customs doesn’t pull it for inspection.
6 October 2025
Unprompted review
Reply from VetShopMax
Hello Lenzi,
Thank you so much for your continued support over the years! We're thrilled to hear that you've trusted VetShopMax for your three large dogs.
We do our best to ensure quick shipping, and while Customs inspections can occasionally cause delays, we appreciate your patience and understanding when that happens.
Thanks again for being a loyal customer — we truly appreciate you!
Kind regards,
Jennifer
VetshopMax
Skeptical- now a fan!
I was skeptical at first, but the good reviews made me go ahead and order something. I was pleasantly surprised at the cost, the shipping time, and receiving the product as described. I'll definitely order again.
17 October 2025
Unprompted review
Reply from VetShopMax
Hi Rachel,
Thank you so much for giving us a chance!
We’re really glad to hear you had a great experience — it means a lot to know the reviews helped and that everything arrived just as expected.
We look forward to having you shop with us again! 🐶😺🧡
Regards,
VetshopMax
I can keep my dogs healthy
I can keep my dogs healthy without unnecessary vet visits at a reasonable price. Love shopping for them with VetShopMax!
20 October 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much! We’re happy to hear that you’re satisfied with our prices and love shopping with us.
Your pets’ health means the world to us! 🐶😺🧡
Regards,
VetshopMax
Reply from VetShopMax
Hi Kat,
Thanks so much! We're glad your order arrived on time and that you’re happy with our service! 🐶😺🧡
Regards,
VetshopMax
Ordering is very easy on website and…
Ordering is very easy on website and very convenient
16 October 2025
Unprompted review
Reply from VetShopMax
Hi Beth,
Thank you for your feedback! We're so glad to hear you found the website easy to use and the ordering process convenient. We appreciate your support and look forward to serving you again!
Kind regards,
Jennifer
VetshopMax
Easy ordering
Easy ordering, fast shipping, perfect product, just as described
1 October 2025
Unprompted review
Reply from VetShopMax
Hi Melissa,
Thank you for your wonderful feedback! We're happy to hear that everything—from ordering to delivery—went smoothly and that the product was exactly as described. We appreciate your support!
Kind regards,
Jennifer
VetshopMax
Been with our friends from down under…
Been with our friends from down under and have never been disappointed.
16 October 2025
Unprompted review
Reply from VetShopMax
Hi Smike,
Thank you for your positive review. We look forward to doing more business with you in the future.
Regards,
VetshopMax
Super service
Super service. Trump's tariffs almost sunk my delivery but they agreed to wait it out and my delivery finally came. Great price. I should have doubled my order.
13 October 2025
Unprompted review
Reply from VetShopMax
Hi Jonathan,
Thanks so much for your patience and kind words! We’re glad your order made it through the delays and that you’re happy with the price.
Next time, doubling up sounds like a great idea — we’d be happy to help you stock up and make sure your pets never miss a dose. Thanks again for choosing VetShopMax!
Regards,
VetshopMax
Great working with VetShopMax
Great working with VetShopMax! On time, and frequent updates. GREAT PRICES! I have already recommended to my friends! My new pet RX choice!
23 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed our timely service, regular updates, and great prices. It means a lot to us that you’ve already recommended VetShopMax to your friends and chosen us as your go-to for pet prescriptions. We look forward to serving you and your pets again soon!
Regards,
VetshopMax
I love that i do not need a…
I love that i do not need a prescription to get my babies flea prevention medication.
13 October 2025
Unprompted review
Reply from VetShopMax
Hi,
It’s wonderful knowing we can help make getting your fur babies’ flea prevention simple and stress-free. 🐶😺🧡
Thanks for trusting us to keep them protected and healthy — we truly appreciate your support!
Regards,
VetshopMax
I have only received a partial shipment…
I have only received a partial shipment from you. I have sent a email previously and I have not received a response. Order was placed on 9/23. I am still missing : 2 - 12 pack of Revolution Plus for large catsand 12 pack of Simparico trio for large Dog as of 10-13-25. I have been ordering product from you for over 25yrs. This is not the kind of service I have come to rely on. If you cannot deliver then I expect a full refund. Patti Larson
6 October 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for reaching out, and I sincerely apologize for the delay in both your shipment and our response.I will be emailing you to further assist you with your concern.
Regards,
VetshopMax
Such a great price
Such a great price. Like unmatched. It takes a while to get here (Australia—Florida) so I just order early. Will continue to use
25 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your kind words! We’re thrilled you love the value and quality. We truly appreciate your patience with international shipping , ordering early is a smart move! Can’t wait to serve you again.
Regards,
VetshopMax
Was sold six packets of heart worm…
Was sold six packets of heart worm medication for $155. Only one arrived. When I called to demand the other five was advised that the order only consisted of one pack for six times the advertised amount. That means that this company is a scam. Do not throw your money away, you’ll never get it back !!!
6 October 2025
Unprompted review
Reply from VetShopMax
Hi Mike,
We’ve reviewed our records and couldn’t find any indication that you contacted us or reported this issue. After checking your order, we can confirm that you should have received 6 chewables.
Please be assured that we are a legitimate and trusted company, and we take customer concerns seriously. I’ll be reaching out to you via email to verify your details and help clarify this matter directly.
Regards,
VetshopMax
Appreciation…
I cannot express how much I appreciate this service. I can afford to care for my animals but I cannot afford to pay a vet every time I need my girls meds. They need these to remain protected from the unseen that has the ability to take their life. So thank you so much for this opportunity. I will continue to purchase my pets meds from VetShopMax as long as I can.
Even though the company is based outside the US(which is where I live) I still receive my orders in a timely manner. Great job you guys!! Thank you so much, my girls thank you too! Laci and Luna
4 October 2025
Unprompted review
Reply from VetShopMax
Hi Kelli,
Thank you so much for your heartfelt message!
We’re truly grateful for your trust and kind words. It means a lot to know that our service helps you keep your girls protected and healthy.
We’re glad to hear your orders are arriving on time despite the distance — our team works hard to make that happen.
Give Laci and Luna some extra pats from us, and thank you again for being a loyal VetShopMax customer! 😺🐶🧡🐾
Regards,
VetshopMax
Easy to place order
Easy to place order. Company kept me updated regarding filling order & shipping. Pleasure to do business with.
4 October 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your review!
We’re happy to hear the ordering process was easy and that you were kept updated along the way.
It’s always a pleasure doing business with you, and we look forward to serving you again soon! 😺🐶🧡
Regards,
VetshopMax
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