Vickers HiFi Reviews 

535
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Picked up an absolute bargain, one of the remaining new stock of Cyrus 82 amps. Great service and support helping me through a minor issue expertly. Thank you!

Rated 5 out of 5 stars

I decided to update my speakers by buying the Roksan TR5 x2 replacing Roksan TR5. I am running speakers with Roksan K3 Integrated amp, Roksan K3 Power amp and Cambridge Audio woofer. Quality of TR5 x... See more

Rated 5 out of 5 stars

After sales service Purchased roksan Darius s1 speaks 4 years ago just recently one driver in the speaker stopped working so called David and explained and no quibbles the speaker was sent back re... See more

Rated 5 out of 5 stars

Needed a new cartridge on my concept turntable and took it in for ‘Vickers’ to fit a new one. They recommended 2 alternatives , be it one was quite a bit more expensive which l went for as an upgrade... See more

Company details

  1. #33 of 38 best companies in Hi-fi shop

Information provided by various external sources

Vickers HiFi was established way back in 1967, originally based in the heart of historic York. We have moved with the market and grown over the years, which meant we needed more space in store and larger warehousing to support our online shoppers. So, in 2009 we relocated to much bigger, modern, purpose built premises with our own car park, based on the outskirts of the city. With over 7,500 square feet of space on site including showrooms, three demonstration rooms and warehouse storage, we believe there is no better presentation and selection in the area. You can see the best of what we have, from furniture, to home cinema and HiFi, in our York showrooms There is more space than you get on the high street, free parking and a no-pressure atmosphere, allowing you to choose from the world’s leading brands such as Arcam, Audiolab, Astell & Kern, AURALiC, Clearaudio, Cyrus, Dali, Denon, Grado, HEOS, Krell, Marantz, Martin Logan, Michell Engineering, Mission, Monitor Audio, Musical Fidelity, Onkyo, Pathos, Pioneer, ProAc, Pro-Ject, QED, Quad, Roksan, Ruark, Sennheiser, and more. Along with stocking the finest Amplifiers, Turntables, CD Players, DAC's, Headphones, Radio’s, Network Streamers, and Loudspeakers, we also have a wide selection of quality accessories and portable devices, all of which allow you to enjoy your music at its best. Our webstore uses the latest technology to provide a secure environment for you to make your purchase, which will then be dispatched safely and efficiently. Our aim is to provide our customers with the ultimate enjoyment from their music or film collections, because music and technology is our passion. Whether you're buying your first system or just looking to improve your listening experience with better equipment, we can help. Our staff are all audio enthusiasts who provide a bespoke service to ensure you receive the system that best meets your needs. Whether you are considering making a purchase online or in store, it's always reassuring to know that the company you are buying from has the experience and knowledge to answer your questions. If you require a demonstration of any of our audio products please call us on 01904-691600 and make an appointment


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service

Good Service
Things well packed, which is exactly as you would expect given that it's expensive HIFI parts.

Came in good time.

Would recommend if your thinking of buying online from Vickers HIFI.

12 February 2019
Unprompted review
Rated 5 out of 5 stars

A pleasure to do business with..

A pleasure to do business with... Good website, keen prices, fast service, always answered the phone immediately (no long-winded pre-recorded nonsense), good communication, well packaged. Five stars.
When i need more hifi i will use them again.

18 December 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff on the telephone Item dispatched and arrived next day. I couldn’t ask for better service

5 December 2018
Unprompted review
Rated 5 out of 5 stars

Very pleased with every aspect of the service.

Vickers offered the product at the lowest price I could find, and although it was not in stock at the time of purchase (and I did not spot a message on the website warning that it was out of stock prior to ordering - maybe I just wasn't paying attention), I was not in a rush to receive it and the customer services team immediately emailed to advise me that I should expect my item within about ten days. It turned up within their time frame, and I was notified when it was dispatched. Packaging was absolutely fine, and the product arrived in perfect condition. Very pleased with every aspect of the service. Thank you.

3 December 2018
Unprompted review

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