Victoriana Nursery Gardens Reviews 

370
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful product quality and the exceptionally speedy delivery service provided by the team. People often mention that items arrive wonderfully packaged, remaining vibrant, healthy, and robust even after traveling long distances. Some reviewers were not happy with the quality, noting that certain plants looked poor, unhealthy, or damaged upon arrival. Consumers also mentioned receiving specific items that completely lacked proper root development or showed unexpected signs of severe damage. Purchasers experienced occasional issues where orders did not meet expectations due to these transit problems or weak specimens.

What people talk about most

Product

Clients share positive opinions on product, highlighting that plants generally arrive quickly, in excellent... See more

Quality

Reviewers mention positive feedback about quality, noting that the plants arrive sturdy, healthy, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt arrivals and secure... See more

Order

Users describe positive interactions with order, highlighting fast shipping and clear delivery updates.... See more

Service

Customers expressed great satisfaction with the overall service, highlighting prompt delivery, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very healthy wee slips and plugs, great root systems. Good communication and friendly approach. Great value for money and speedy delivery. Loved that I got an email saying they’re on their way and nex... See more

Rated 5 out of 5 stars

Items arrived on time. Ordered saffron crocus and thought I was receiving dormant bulbs but surprisingly got live plants. Was very happy about that and I look forward to seeing the flowers. Items were... See more

Rated 5 out of 5 stars

Love this company. I ordered a tamarillo plant for myself and one for my mum. Unfortunately the first delivery was damaged by the courier, but Victoriana Nursery Gardens were brilliant about rectifyin... See more

Rated 5 out of 5 stars

Very impressed with service of Victoriana Nursery Gardens. My Black Mulberry tree (of nursery rhyme fame -"Here we go round the Mulberry Bush!) arrived this morning -well-grown & packed so well - an... See more


Company details

  1. Garden centre
  2. Nursery
  3. Seed Supplier
  4. Wholesale Plant Nursery

Written by the company

We are a second generation small family, horticulture business in Kent with a passion for growing plants. We offer a wide selection of fruit, veg, herbs and flowers for your garden. Everything we grow to sell is ready for you to plant in your garden and grow on for the ultimate backdrop to your home. Whether you are wanting to grow your own food with companion planting or create the perfect herbaceous garden we can help with it all. As well as offering a large selection of fuchsias we also save our own tomato and chilli seeds (which are DEFRA certified) including many heritage varieties. We grow using traditional methods, without pesticides or insecticides (no-one wants to eat those!) at our nursery in Challock (between Ashford, Faversham, Maidstone and Canterbury), although we are no longer open to the public (this gives us more opportunity to concentrate on growing plants for you) we do offer a click and collect service as well as a full mail order service all over the Country. So whether you are looking to plant an orchard or grow soft fruit for a long term food providing garden, grow delicious vegetables or herbs (with so many incredible flavours, textures and vitamins) or add some colour with our stunning ornamental and flowering plants we have what you need and we can deliver it to your door. Our passion is plants, all year round!


Contact info

4.2

Great

TrustScore 4 out of 5

370 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(370)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Iam particularly interested in herbs…

Iam particularly interested in herbs both culinary and medicinal. This company has a very good selection to chose from at reasonable prices My initial order for 4 plants arrived in good time and good condition. I will certainly be ordering some more plants shortly

5 June 2025
Unprompted review
Rated 2 out of 5 stars

Unhealthy plants

I have been asked by Victorian Nurseries to rate their plants. They wrote "But in a world where people seem more than happy (and fast) to criticise, if you have a moment at some time, we’d very much welcome you rating us"
So this is not to criticise but to factually state what I found when ordering from them.
Royalmail is not a good choice when sending plants but mine came through quite quickly..within a couple of days. So the state of the plants cannot be because of long travelling time but they were roughly handled.
Compared to other suppliers, the plants are very under developed and small. Their compost block grown cut and come again cauliflowers are no more than immature plug plants with a few weak and now battered leaves. Their 7cm pots are only 7cm tall. Other suppliers with similar prices have 8cm -9cm pots that are 10cm tall. Their battered appearance I will put down to travelling through the postal system with very little effective padding. Placing a pile of shredded newspaper on top of plants laid directly on the bottom of the box does not work! However the yellowing and browning around the edges I was not prepared for. How long have they been in the box? These very poor quality plants will have to be nursed into health before being planted out otherwise they will be attacked by slugs who recognise and go for weak plants. To be fair the Burn Jelly plant is in excellent health and very robust.
I suggest that the folks at Victoriana nursery should buy a few herbs from a few suppliers to see what quality other suppliers are providing customers with and to learn how to pack the plants effectively.
To get good reviews its a no brainer that the plants have to be healthy and well cared for. Maybe folks, as an experiment send yourselves plants to see what happens to them in the post. I will not be shopping at Victorian Nurseries again when for the same price I can buy good healthy plants from other suppliers.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Consistently good

Before the plants arrived, they kept me in touch with delivery arrangements. The plants arrived as scheduled today in excellent condition. They are well-developed with a good root system. Very pleased.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Plants by people who really care

I needed to place a big (for me) order of plants, so I was delighted with the prices Victoriana Nursery offered. Given that they were comparable to some of the discount operators, I didn't have especially high expectations of quality. I couldn't have been more wrong!

The plants were of exceptional quality. They were lush with strong root growth and clearly packed with care and attention. One plant looked a little less robust than the others, but it's mint! I planted it anyway, and it's happily doing its little minty stuff.

There's no doubt that this company is filled with people who care about both their customers and their plants. I'm so glad I found them and I'll be ordering again

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Lovely plants

Excellent. I have bought several lots of plants from the Victorian Nursery, and all have been healthy, and of a good size. They arrive in good condition and are carefully packaged. Thankyou to all the staff there!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Good choice and costs etc

Fuchsia: - Good range, good quality, fair price. Some plants seemingly unique to them. Minor hiccup over delivery time - I think that they had a staffing problem coupled with an order surge. In other words tough running a business of living things. Sorted easily, professionally and politely via e-mail with no negative effect / consequence. Plants arrived well packaged ahead of time! Happy to recommend.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality plants

Plants I received were excellent quality and smelled amazing. Currently experimenting with alternative lawn plants. Great idea for a business and will definitely be ordering again. Thank you Victoriana Nursery!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience from ordering with ease to delivery, my plants arrived in great condition and great care was taken to make sure arrived with no damage, very happy wity my first purchase and will fir sure be back. Great business.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

I was kept informed at what stage my order was. When the package arrived it was expertly packaged, with plenty of protection for the plants and sustainably,using shredded paper. Very pleased with the plants I bought. I would recommend Victoriana Nursery.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service!
I've got quite a few seeds going this year from Victoriana Gardens and looking forwards to the veg. Really helpful when I got into a problem with one of the veg and shared how to re-pot.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

From the time I placed the order to…

From the time I placed the order to taking delivery the communications were extremely good and kept me informed at all times.
When the plants arrived they were in top condition and packaged keeping the plant health in mind.
I can highly recommend this company and I will be glad to use them again.
Many Thanks to the whole team.
Regards Andy

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Such healthy happy plants!…

Victorian Nursery provide such healthy happy plants! Especially love the recycled packaging. I can often find rarer plants with VN that I can’t find elsewhere… especially old school culinary and herbal plants.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Great

Ancho Chile arrived in great shape and well packaged with recycled paper. Potted on straight away and growing beautifully.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent experience. Plants are very strong & sturdy well labelled, good pots. Arrived on time, well packaged with enough moisture to "keep them as fresh as possible". I am more than pleased with the plants and the service from the company. I WILL CERTAINLY be purchasing from Victoriana Nursery again.

7 May 2025
Unprompted review

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